Walt Disney World Resort Reviews

I took my daughter to MK for her birthday and it was horrible the lines the food and the characters walking around wouldn't even stop to take a simple quick pic with her when asked politely to after spending so much money only to be turned down time and time again a simple picture not even one character stopped to take a pic with my daughter we will never go to anything dealing with Disney ever again horrible seriously

I’ve never been so discriminated against before. I tried applying for the DAS pass for myself because I’m a type 1 diabetic and they told me that I don’t qualify for it. Okay so when I have to wait in long lines and my blood sugar plummets from the heat and wait times, that’s not a disability that requires a pass? How absolutely rude. I didn’t choose this disease and for being a “disability friendly” park, that’s horse crap. So hurtful that my disability doesn’t mean their “requirements”

The Magic of Disney in Orlando was wonderful once again, an incredible place that I am always very happy to be in with my family. I am very grateful for the assistance I received for my son with ADHD, it helped me a lot. Thanks

Beautiful park but... Far too expensive entrance then taxes then parking at 30dollars. Nearly 1000 euros for 5 people. It's definitely not worth them!

I thoroughly enjoyed our time at Disney World in Orlando.

Typically, I feel quite anxious and uneasy in large crowds, but that wasn’t the case here. The security staff at the entrance were courteous and made me feel safe. I even felt comfortable leaving personal belongings unattended with our stroller in the park for hours at a time.

The facilities were consistently clean, and the cast members were exceptional—always smiling, friendly, and eager to assist. Their positivity was much appreciated, especially as we averaged walking about 9 miles each day.

While the wait times for attractions can be long—the longest we encountered was a 75-minute wait for Slinky Dog Dash—we found ways to make the most of it. For example, we opted to explore Star Wars: Galaxy’s Edge instead and returned later to find a shorter line for Slinky Dog.

The character interactions were a highlight. They didn’t just pose for photos and move on; they took the time to engage, making the experience feel truly magical—something I haven’t experienced at other parks.

My only critique is the high cost of quick-service food and water within the park—nearly double what you’d pay elsewhere. Considering the price of park tickets, it would be nice if these essentials were more reasonably priced.

That said, we’re already planning our next visit. Next time, we’ll be sure to bring our own snacks and refillable water bottles to make the day even better.

All great EXCEPT for the virtual queue system for the best rides
We should be allowed to queue, no matter how long the wait, NOT miss out of virtual queues (where people sign up and don’t turn up) meaning people at the park on the day do not get a chance to go on the newest and best rides
Disney - you REALLY need to rethink the queuing system….really poor and penalises the honest people with young kids that don’t manage to get online quickly enough to join a “virtual” queue
Rip off merchants

I had higher expectations and few were met.(Especially for the price) Lighting lane is a joke and a complete waste of time/money. Very few staff were friendly and helpful. Waited for the fireworks “behind the line” only to be yelled at by an angry employee.
Had a reservation for space mountain with the lighting lane and the ride closed. Wasted our whole day. Only used the lightning lane on 2 rides, that included a carousel. Still waited 55-95 mins in line for rides. Will not be returning.. also went to universal studios and sea world during our family vacation and had a blast at those. The quick queue and fast passes are worth way more than you will get in a day at Disney

Well, I know that this review will not change anyones mind about visiting but here goes..
We have been to Disney before and enjoyed it. However, wife has limited mobility, but will not and I mean not use a mobility scooter or wheelchair she does not want people to look at her as disabled, she can cope but it hurts. We have used Disney's visit the ride then come back after a time to go on the ride, this has been removed for adults as of the start of July. We were offered a wheelchair costing 50 dollars, a scooter costing 75 dollars or we could use the genie system for easier access costing between 30 and nearly 200 dollars.All of which made Disney more money.
My wife has not got better since our last visit in fact she has gotten worse the staff really had no interest in her pain or any empathy for her conditions. We were told they would raise our concerns about her treatment in the morning meeting, dont believe they cared enough to do that.
I would not have preprdered tickets for Disney if I had known how she would be treat. We went 4 times to the Disney parks over 2 weeks, the last time we visited we went 9 days.
Embarrassed Disney believe that this is the way forward, hope Disney get a hold on this and start treating people as human beings instead of cash machines.
Really disappointed.

Amazing weekend in Disney. The tickets are so expensive but the experience is really nice. The park looks like Disneyland Paris. We enjoyed the attractions.
Chris from Chicago was the one who checked our big bags at the entrance. He was super nice and helped us repacking afterwards.

We crushed 3 parks in one day and it was easy with teenagers. Here are my top 3 tips:

1. Stay in a Disney Hotel (or check into one) - we didn't actualky stay in an official hotel but it's worth it to enter early and be able to purchase the Single ILL passes at 7 instead of 9. Don't get fooled into an affiliate. Hotels like the Drury get you early entry but NOT early purchase.

2. Start at Animal Kingdom - this park opens at 8 instead of 9 so early entry starts at 730. Arrive at 715 amd go straight for the Avatar ride. No passes used.

3. Study the Genie rules amd app - the app is everything. If used properly you don't need an expensive guide. You can do this!!! Know the order of your rides. Watch the wait times. Go go go.

Here are a few more :

4. Buy preferred parking - then take your car from park to park. The one time purchase transfers to each park. Keep your receipt.

5. Without a doubt buy the Genie pass. It's 29$ and if used properly you never wait and get to ride everything.

6. Our order was AK, Epcot, MK but could have easily substituted HS for the latter two.

We went on a family trip on the day tiana was opening. My daughter was in a queue on her phone for us to go on the ride then all the rides were shut down they opened up an hour later but she had been put out off the queue and not allowed to rejoin. That was our reason for visiting the park that day we stayed until 11 o’clock that night the rides we’re going half empty and my daughter couldn’t get on as they said she hadn’t booked but she couldn’t book as she had been shut out then they closed it. Our restaurant reservation left us standing in the rain for an hour as they didn’t have our table ready then they rushed us out the bill was 500 dollars and the food inedible . The restaurant was so cold and we were so wet from standing outside the restaurant for a hour we all ended up with the flu and were to sick to enjoy they rest of our holiday

The rides where great and family friendly.The food was fab and very detailed.The experiences where fab and will last a lifetime.The water parks where great. The characters where great too.

First timers here. stayed at all Stars movies for a fortnight beginning of March.
The whole holiday blew our minds. This was meant to be a once only time, however after returning to the UK its seems we are planning to go back and do a month long trip!
We absolutely loved animal kingdom and found it was more chilled than the other parks. Tiffin restaurant food was definitely not theme park dining it was on another level absolutely delicious. As was the Nomad lounge.
We took a bus from Animal Kingdom to the Animal Kingdom lodge, beautiful place going in the daytime it was so quiet as everyone was at the park. No queue for Donald meet and having a beautiful meal at saanna restaurant while watching a zebra eating his dinner was magical. As was sitting on the outside balcony in the oversized rocking chairs watching the animals on the savanna, incredible.
Loved epcot! Guardians of the Galaxy it a must ! Insane ride in a good way.
Disney springs again was fantastic, I could waffle on forever my holiday so I won't bore you anymore 😴
Just a couple of tips that may help 1st timers,
If your main aim is doing the parks staying on site is invaluable.
Don't be worried about the size of the parks and distance, the transport system is so good it makes easy to park hop.

It is called ‘Disney World’ for a reason! We could quite happily have stayed on site for weeks and weeks! We were made to feel so welcome and loved all the parks, water parks, hotels and shops that we visited.

Disney World is a MUST DO for any Disney fan!

When arriving we all so excited but when we arrived it was utterly disappointing. Barely anything to do, ridiculously long queues, whole park was overcrowded and our whole family was constantly walked into, pushed by others to get to the front, everything was majorly overpriced especially just for a bottle of water that weren’t even cold. Only thing to do really was 2 rides and shopping to spend even more money for a top that was 100 dollars in literally every shop. Both kids were bored when walking around and when we went to animal kingdom we went to see the hippos and were hurried along by staff so weren’t even able to see them or take any pictures. Food was terrible - only place worth visiting was Epcot as we had a lovely time there. We have decided we will not be visiting again- we went to universal and was absolutely amazing there. Food was delicious, so much to do

Had a wonderful time at Disney World. I found it to be accommodating to disabilities from parking to the rides. The staff were friendly and so willing to help me get on/off the rides. The downside of the Disney experience was the cost of the tickets and how many kids would not get to experience it due to the cost. However it was still Disney and me having great memories of my first going to Disneyland in 1963 and several times throughout the years.

We are already planning to return next year and to do all the parks, not just the Magic Kingdom. With only one day to visit, we did spurge with the lightning lane premier pass which with a 4-yr old and two seventy-year-olds, this was the only way to do it. We do intend to buy this pass again next year because we are not locals so we must pack in as much as we can.

My wife and I retired in 2023, and the first thing we wanted was an adult trip to Disney. Made all our reservations and got there in November. We stayed 8 days at the All Star Movie resort this trip. We've stayed at a different spot each time we've been (7th trip, including family trips with our kids). Long lines for some attractions, but we were used to that. We tried several new restaurants and a few favorites from past trips. (separate reviews on Trip Adivsor). Our only major complaint was that breaksfasts in the Disney restaurants was that they were bland, dull and subpar. The staff in those areas were always helpful and professional. The same could be said for all the Disney Cast Members we met were pleasant, polite and very helpful. We definitely recommend advance planning for all aspects of your Disney visit, from trasportation to and from, lodging, and a plan for visiting the parks with meal planning included. Sunscreen, comfortable footwear and clothing appropriate for the weather is a must.
We'll be back soon.

This was my wife's 50th birthday and our one year wedding anniversary.. omg what an expensive trip to a magical place, you would think. There was nothing magical about it.. A complete money grab, from the lousy food , long lineups, rude staff at disney parks.

People don't waste your money, I know it's disney right... wrong.. feels like another amusement park where rides are breaking down, outdated decor, over priced hotels,
Never go back

Pretty disappointing overall - 2 week package with takeaway food option (one sit down meal per day was about £70 per person per day more!). We stayed in a decent Disney resort.

The good points - nice hotel, great staff generally, early access to parks means you get two rides before queues are stupid. Temperature with little cover. Transport (though see below). Clean. Oh, memory maker - a free add on fir us - we found it great - over 500 photos of us taken by dedicated photographers on top of our own, including enhanced photos (e.g.Ratatouille mouse sat on son's hand)

Negatives - FOOD PLAN - plain awful. Food in hotel was same options every day - 6 options, 2 being sandwiches, pizza (adults only), 4 options for kids - Mac n cheese (awful), breaded chicken strips, burger or ham n cheese toastie. Options in the parks was similarly awful being almost the same options. Some restaurants offered something different, but some of those didn't even do kids meals. 14 days on such limited options - not what you expect from such a price offering, nor for the quality of hotel we booked (£200 per day room only).
Queue, queues, queues for just about all rides. Even meeting Disney characters is 35 - 45 min wait. Main rides 60 - 90 min waits - in 40C temps. Lack of shade around the parks and seating within that shade - only option is air con shops (intentionally so you spend?).
Transport was great, tho because of thunderstorms we decided not to walk back round to the skyline and took a coach to our hotel (was waiting at its stop)... however the next day, we waited almost an hour at the same bus bay, marked for our hotel but nothing - asked another driver and he say they don't run unless the skyline might stop or is stopped (so we were lucky first day)... why oh why not put a notice to this effect. Gave this feedback (complaint) to hotel reception... think it went nowhere as he didn't seem to care (rare tho).
A number of rides across the parks were not working or sporadic, though we were not too affected here.
Watch out for virtual queues - have to book at 7.00am, 1pm and 6pm. If you are one minute late, the slots are all gone.

My real feel of Disney World is that it is about how much money you are willing to spend, lightning lanes, genie days, personal bookings (such as private memory makers, closed off viewing point for Epcot fireworks, personalised tour guides etc.).

So to our final view - loved the parks, rides etc, queues and commercialisation awful, typhoon lagoon was brilliant for us (spent many afternoons there), so real positives... but the food was a deal breaker - so poor, we won't go back. Every day, food put a dampener on our experience. Even Disney fireworks can't put that right.

Before our trip I had come across multiple bad reviews of Disney World about arrogant staff and the magic of Disney fading over time.

So I honestly had quite low expectations from the visit. On the contrary, my entire family enjoyed a lot.

True to its name, it is a world of its own. The creativity is outstanding with a massive amount of upkeep. The grandeur of the place is overwhelming - and we couldn't complete visiting the parks in a span of 3 days.

We initially had to toil through a lot of debate and effort when planning our Disney itinerary especially when using the Disney World app, but it was worth it.

The Lightning passes - single lane and multi lane, are a saviour. They helped us skip a major part of the long winding queues.

Again, contrary to some of the bad reviews, we found the food at some of the sit-down restaurants to be decent. We tried Tiffins at Animal Kingdom, Chefs de France at EPCOT and Skipper Canteen at Magic Kingdom, for our lunch meals. We wanted to try out a restaurant in EPCOT for dinner but EPCOT closed early around 5:30 pm due to a private event booking by SAP.

Kali River Rapids and Expedition Everest at Animal Kingdom, Soaring and Remy's Ratatouille Adventure at EPCOT, and Tron Lightcycle and Seven Dwarfs Mine Train at Magic Kingdom, were the rides we liked the most. We missed out on Avatar at Animal Kingdom.

Disney World has something for everyone! Would recommend people of all ages to visit at least once!

My husband and I did a small trip to
Disney world with our 21 and 11 year olds and will probably be our last. Lines are long, too far to walk and prices were too high. Went way over our budget in just two days.

Disney has gone down and is not a place I will go back too anytime soon. I will come to Orlando for the new Epic universal park though.

Disney keeps going up on prices on everything and they nickel and dime u even though u paid ridiculous amount for tickets with very long waits in hot sun to ride a 1 min ride. I highly do not recommend this Woke company who is only for profit and could care less if u have a good time. A lot of rides break down for long hours and some rides are down for over a year or two which means u are paying for less attractions at the same time u are paying high ticket prices regardless. Highly do not recommend Disney and Walt is rolling in his grave on how they turned his theme park to 💩!

Go to universal for thrill rides Disney does not have any! Disney has gone down hill majorly.

Absolutely amazing I'll be back when im 40 with my family andni cant believe the 3d has improved after many years I can finally see 3d phillermagic and I look forward to seeing what magical experience happens next.

My gf had a lovley magical birthday at walt disney world with so many kind staff wishing her a happy birthday.

Now about the disabilities system a good system however im a person with bladder issues within a que i dont believe these issues have been sorted indefinitely but I hope the services via fast track improve soon.

This is a hard review for me. I love the magic at WDW and have enjoyed the past 3 visits so much that I had high hopes for the 4th.

Unfortunately, Disney is no longer accessible for those with disabilities unless you stay on site and pay an exorbitant amount (upwards of $500) for the premier LL. The premier LL utilizes the same line and system that DAS previously used. We were aware of this prior and were so disappointed but decided to give Disney a chance anyway and splurge on Multi Pass LL and Single Ride LL so that we could ride at least a couple of the rides we had been waiting to try. Despite booking right at 7AM 3 days in advance, we got absolutely no return times for the two rides my kids had wanted (Slinky Dog and ROR). A cast member told me to continuously check back but nothing ever opened. So we paid an extra, nearly $80, to never get to ride anything we came for, on top of an already $600 admission for my family of 4. Our first Disney day, we did get on Frozen mid-afternoon with multi-pass but Remys never opened up. LL “sells out” so don’t plan on riding anything unless you get the return time prior to going to the parks. The chances of the LL opening are almost 0. We even purchased standby skipper to help, which was a massive waste of money.

Depending on your disability there are now absolutely no accommodations for you. We were made to believe that they added accommodations for people in the standby queue but that is not the case.

This trip was our last, the magic has dried up. Money hungry awfulness has taken over. I’m sick to my stomach even writing this review.

Please don’t bring anyone with a disability or disease here that cannot wait in standby queues. The only exception being, if you plan to purchase premier LL for $500 (only available to those staying at top tier WDW resorts so go your research in advance).

I genuinely wish we never came this visit so we would’ve had our last Disney experience be a positive one, but I suppose we had to learn the hard way and I hope this can at least be a cautionary tale for others. We wasted hundreds of dollars to have to watch our kids faces sink when we couldn’t wait in the standby line. Don’t do it. Make your own magic at home.

The rides were amazing and the atmosphere was so fun, but some of the cast members were absolutely rude and disrespectful!

Dear Mr. Iger

WDW losing its magic for guests with disabilities.

I firmly believe Walt Disney World is becoming a less friendly place for disabled guests.

Let me explain:
I am a mobility and emotionaly disabled individual (I suffer from lower bilateral neuropathy as well as anxiety and OCD.) I need to ride an electric scooter while visiting the parks, and I understand that Disney has made the queues more scooter friendly, but that doesn’t make the anxiety of waiting in long lines friendlier as well.

Up to a couple of months back I used to be able to get a DAS (Disability Access Service) pass so I wouldn’t have to wait long periods of time in line, which causes my anxiety flair up and take away a lot of the fun the ride is supposed to to give me.

I have been an annual pass holder for various periods of my life, but a few weeks back, when I tried to register again for the DAS I was informed that what used to be a reason for me to get it is not a good enough reason to get it currently, I was given a bunch of ways to avoid the long lines, that I consider a way of Disney becoming more disabled unfriendly.

Why the reasons that were enough a few months back are not good enough now? I have medical opinions that I suffer from the previous mentioned problems, but I was told that Disney is not able to accept medical reasons as a reason to provide DAS.

After being a loyal Disney fan for over 47+ years, becoming disabled unfriendly is making me not being able to keep enjoying Disney for the rest of my life. Obviously I am not planning to renew my yearly pass next year, what would be the use of doing so? I understand one loyal fan nor renewing an annual pass in not an economic concern for the Disney organization. But it is a very disappointing reason for a long time fan of Disney not being able to continue enjoying one of the most exciting experiences for a very long time.

Daniel Sauerteig

Walt Disney World Resort is more than just a theme park—it’s a full-blown universe of imagination, entertainment, and hospitality. With four distinct parks, two water parks, and over 25 themed resorts, there’s truly something for every traveler. Whether you’re chasing thrills at Hollywood Studios or soaking in the serenity of Animal Kingdom, the experience is immersive and well-orchestrated. The early entry perks and resort theming make staying on property worth it. It’s a dream destination for families, couples, and Disney fans of all ages.

It’s very fun because here’s scary rides, fun rides, and rides for small children!
I personally love this because (even though the water fountains are TRASH) I had fun with my friends, family, and random people I met while walking around. There’s good food, and fun rides. I RECOMMEND

Disney is expensive and the price you pay doesn't match the experience you'll have. We spent 5 nights at Bay Lake Tower at Disney's Contemporary Resort. During our stay at this "Deluxe" resort it seemed like one of the three elevators were not working. This is something other guests noticed too as I heard them grumbling over the long waits. So I ended up lugging my double stroller up and down the stairs so that the elevator would not be our first long wait at Disney. Besides the issues with the elevator we were glad to stay at the Contemporary due to its access to the monorail and a short walking path to Magic Kingdom.

We spent four days in the parks. We went to Magic Kingdom, Hollywood Studios and Epcot. Using Lightning Lane multi and single passes we were able to get on almost all the rides we wanted at least once. What threw a wrench in our plans was when rides broke down. We received three "multiple experience" credits due to our lighting lanes being cancelled due to ride closures. If you don't know what a multiple experience credit is, it's a lightning lane you can use anytime on "select rides"

The three rides we earned multiple experience credits for are some of their most popular. They were Tiana's Bayou Adventure which seems to break down frequently, Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure.

We purchased my 6 year old son the Toy Story Rc car while we were in Toy Story Land. And sure enough, that was broke too. For some reason it wont turn to the right.

Overall, my kids 4 and 6 had a good time and so did I. My kids love all things Disney so of course they had fun even if broken and temporarily unavailable was a theme of the trip. But here is the thing, my kids also love Super Mario and after this trip I think I'll try Epic Universe.

The parks and staff are nice with a nice atmosphere. However que times are absolutely horrendous 60min wait for everything pretty much unless it’s a newer or big ride then looking at 120min wait, we qued for Avatar stated 60min wait and we qued for 95min. There are no toilet facilities in the que lines so at times have to take kids out to try and rejoin which is a nightmare by itself. I would not recommend to anybody to go. We had a much better experience with universal, where Que times would be over inflated, Disney seem to lie about there Que times and takes a lot longer than they state a lot of the time.

We booked months ago
We visit in aug this year and without any notice Disney ah e decided to change the genie plus system to massively advantage guests staying at the resort they will get 4 extra days to Book their rides
Has we known this we would have booked to stay at the resort
Surely this constitutes a breach In the terms of conditions of guests who have already booked their visits
Many many unhappy guests coming your way Disney.
Poor planning and morally and legally questionable

I took an overview of this place as I walked. Everywhere I looked I saw tidings of hate. The unhappy faces of the rushed crowd, the morbidly obese patrons waddling down Main Street, the absurd price tags on a piece of cloth with eyes. The FED has some blame there, but let's not enter that rabbit hole. Then there were the rides. I beheld a broken, corrupt and ruined political message in Splash Mountain. The once kid friendly, imaginative ride has become a tottered weed of small worth held. I witnessed the desecration of Pirates with its dismissal of humor in favor of political thinking. The once sex driven, ruthless pirates are now Gen Z alcoholic camarades. A perfect representation of our current culture really. The lady in the barrel is gone. Where is the maelstrom and the horizon? Where is the redhead at the auction? They have passed like rain on the mountain, like wind in the meadow.

Outside there are very few smoking places. So if you are a smoker I wouldn't go they make it very inconvenient for somkers..... Very frustrating. The smoking places are very far away......

DI$NEY, that about sums it all up, you pay $200 for an entry ticket and kids are in the bit it's $20 for chicken nuggets and fries, a bubble machine $35, a small Jiminy cricket shoulder toy $49. A Wheelchair for my mother in law was a charge too!

I remarked that the staff door in the gift shop must really irritate them as it's wasted space.

My child didn't really have an inkling to go meet Mickey and I think that's because it's a subscription channel.

You couldn't fault the staff, really friendly and helpful and the rides were good apart from the transport of the future which was dull. The boat ride into main St was good too.

I don't think I envisaged it to be one giant cash register. Perhaps naive in that respect.

So Disney, do the right thing and lower the food prices, these are tiny kids and they are always hungry

This is my 4th trip to Disney World over a 20 year period and I can honestly say that Disney appears to have lost their way. The whole set up is designed to extract the maximum amount of cash.....it's just so expensive now! Investment in new rides is limited to Tron and Guardians of the Galaxy, which are great, but that's the only real difference in the last 7 years.

The cost of food /drink on the park is ridiculous. Disney have also stopped doing refill cups, boosting the cost massively for the average family trying to stay hydrated. Mobile booking does save time, but for the less organised the food queues are huge!

Standard parking is now $30 per day, with no discount for a half day. Disney could learn from Universal here, who offer free parking after 6pm.

The new virtual queue policy makes things very difficult for families. I found myself waking up at 6:45am just to get into the Virtual Queues at 7am. In fairness, we did join the 1pm virtual queue a few times but the boarding times tend to be late in the evening, committing you to stay in the park later than I would have liked.

Unfortunately, we also ended up having to pay for lightening lane multi passes too, which is an added expense for a family of 5. We quickly found that wait times for all of the popular rides (especially in Magic Kingdom and Animal Kingdom) were 60-90 mins in the standby queue, which is no joke in 30 degree heat.

Overall impression is that Disney is dated and poor value for money for families. The current set up forces families to plan everything with military precision, just to reduce wait times, which is just added stress. For those of you planning to wing it on arrival, you should prepare to spend most of your holiday queuing up.

All in all, we had a nice time, but for me Disney World has lost the magic!

Now I know it says my review was posted in February of 2024, but I actually went in October of 2023. So, Disney was not lying. Disney is “The Happiest Place On Earth”. How? Glad you asked. Friendly staff, amazing food and beverages, amazing rides, it’s amazing! If you’re ok with spending some type of money, this is the place for you. I went with my friend, but family is also recommended!

To keep this review short and to the point I will only mention a few disappointments. But it’s still Disney so overall the trip was great. We stayed on property.

1. The Genie Plus/LL/virtual cue requires you to get up at 7am. There is no way to prepurchase (or even know the cost) in advance. Do not plan on sleeping in even if you wanted to. Learn to use it before you go. It is complicated to figure out on the fly.

2. For us the Genie was worth it for MK but a complete rip off for HS. We only went to those parks. HS did not have many attractions we wanted on the Genie plus and the return times were all late afternoon, limiting its use. We bought the individual LL for Star Wars RoR (that was worth it).

3. MK needs to refresh their bathrooms so they are hands free. Also water filling stations would be nice. They just have old fashioned water fountains that make refilling a bottle very difficult.

4. HS seems to have no theme. It’s a combination of Disney Jr., big box Disney and old Hollywood. There were a few rides we liked but generally did not enjoy this park as we ran out of things to do and decided to leave the park and come back in the evening for the Fantasmic show.

5. The Be our Guest Restaurant (MK) was surprisingly good. The service was great and we enjoyed most of our food.

6. The Buffet breakfast at HS was so subpar I can’t believe we paid so much for it and package that provided certain seats at Fantasmic.

Overall Disney just needs to upgrade/modernize a few basic features and it will continue to take our money.

First time visiting since the new das pass upgrades.
One of the worst experiences of my life and now feel like a 2nd class citizen with my disability.
Unless you have autism or adhd and even with this doesn’t guarantee you a dad pass.
I can only walk small distances due to my illness or stand for long times.
This doesn’t qualify for a das pass and my wife has now been expected to cart me around in a wheelchair when it’s very difficult for her as I and a big guy and she is really struggling to do this now.
Spoke to guest services about this and the usual corporate line.
We understand but unfortunately we can’t help.

If you have any difficulties in movement or any disability then do yourself a favour and go elsewhere, preferably somewhere that actually understands a disability.

Thank you for inviting my friend Grace and my girlfriend Sandra Thank you for your butt on my heart please take care of them

Having lived in Key West, I wanted to try this restaurant to see if it really replicated the food at restaurants in the US's southern most city. It didn't. Whomever decided the menu clearly has never been to Key West. That being said, however, most of the food is good there. I have both brunch and dinner there and I haven't been disappointed. I would stay away from the Eggs Benedict however - the traditional ham in an eggs benedict was changed out for crab cakes. Yuk! Very strong, almost inedible crab cakes. Same goes for the "Papa's Hash" - tastes like leftover potatoes and beef from the day before. The banana bread French Toast is always good and the omelets are. well, just omelets. Very good and quite large, but nothing new.

Dinner is where Olivia's shines. Every item on the dinner menu is very flavorful and consists of large portions. Their shrimp and grits is the best on WDW property. The Mojo-brined Pork is accompanied by flavorful quinoa and Swiss Chard in a fig Jus. I'm normally not a tofu sort of guy but Olivia's West Indian Curry (again, not Key West) is a wonderful combination of mango-coconut Curry with veggies, Jasmine rice and cilantro. Yum!

just wasted 4 days, such a waste, this is justyo make money for them, nothing to entertain. go if you want to waste money on this. basically some shops and constructions which are basically crap. food is super expensive tickets arr super expensive. they have lot of ways that we just waste our time just waiting. dont go if you want to save some precious time of your life

rides are absolute crap. very small ride big queue , a bunch of idiots lining up for some crap ride. so useless i have never felt in my life.
they charge for nothing.

I remember what Disney was like several years ago during Halloween it was great Pumpkins everywhere, this Halloween I was disappointed you hardly saw any pumpkins this year and we paid for the Not So Scary Halloween party that was a waist of money. The wait time kept being pushed back further for the parade to start and we were given out candy bags for the trick or treat we didn’t get any. And they closed the rides early. So it was a waist of a park ticket. The only good part of the Not So Scary Halloween party was the Hocus Pocus Villain's party at the castle other than that this year I was disappointed. We couldn’t do a lot of the rides cause they needed fixing which I understand that but it’s annoying when you only have one day at the park most of the rides needing repair and you can’t go on any during that day. Next time I’d rather just go to the Christmas event. Much better than the Halloween Disney.
Plus for Soda and food the price has gone up way too high.

The one compliment I will give out is to the staff for all the hard work they did. Thank you.

nightmare from beginning to end- $55 parking, insane security procedures, lines and crazy costs for everything from food to rides.
Paid for fast passes but you need a degree to figure out how to use the App.
No characters to be found except on parades.
Disney has lost it's soul

We haven’t visited in 30 years, and while things obviously change we were so disappointed in Disney. There were some good things but overall the magic has gone.
Hot long lines with no cover. Everything is ridiculously expensive. Old rides that need updating or changing, and constantly breaking down. The virtual queues need to go. Visiting from the UK we probably won’t be able to afford to go again, we couldn’t even get in the VQ for Tron or Tiana. We stayed for the fireworks and were shocked at the lack of organisation on leaving, it was ridiculous and unsafe. That being said the firework and light show was phenomenal.
Hollywood studios was only ok, best ride was Slinky. Animal kingdom was nice, Avatar experience was good. Surprisingly Epcot was the best park, managed to get on the Guardians which is hands down the best ride I’ve even been on. Lovely eatery’s, rides and scenery.
We booked a package deal with TUI and if we ever manage to go again we won’t be buying Disney package tickets, just wasn’t value for money. I’d opt for buying 1 day Epcot.

The place where dreams come true. From entering the park to leaving it felt like you were in the magical world of Disney. We entered the park at opening and left at closing clocking up some serious step counts when we were there.

The food is pricey but you expect that. The usual tat was brought from the gift shops.

The family loved it and created those special family moments that will last a lifetime.

Our family spent a week at Walt Disney World where we enjoyed visiting all 4 parks. We try to get as much out of it as we can so we do a lot of planning beforehand and spend plenty of time on the Disney app within the park. We did buy the lightning lane passes for each day which really helped with planning and cut down the amount of time we spent in line tremendously. We had great weather, saw everything we hoped to and loved being together in such a magical place. Disney trips are a lot but we feel that it is worth it.

Park of excess like many things in the United States, destination to do but allow a week if you want to do all the Disney parks.
The only drawbacks are the endless queues or if you want to pass quickly you have to pay for each attraction, the food and water in the park are very average and the prices are high.

As for the attractions, some are definitely worth doing even if you have to wait more than 2 hours

The park is completely crowded and the queues at most attractions 60+ min. It's also overpriced and totally outdated. We were there with the family, two boys 8 and 10 years old. It really doesn't have good lanes and compared to Europapark or Universal it is kindergarten lanes. I can't explain what the hype is about this park, probably it's meant for diehard Disney fans... Or just to be able to say, I used to go to Disney World and see the castle from the Dinsey logo. It has a lot of parks in the area that are better and not so overpriced; Universal Studios, for example, really offer something for the money. For all not Mickey and Princess fans I advise against a visit..unless you have 1000 EUR (for 4 heads family) to throw out the window.

We will soon be visiting Disney World with friends who have not been here since Fast Passes were used to bypass long lines :o) Even with the chaotic holiday crowds, we hope we can show our friends a fun holiday time at Disney.

Our favorite parks during the holidays are Hollywood Studios and EPCOT. The fun décor at Hollywood Studios includes life size retro ornaments (like cute ceramic poodles) and Santa Gertie the dinosaur surrounded by Christmas baubles in Echo Lake. We also enjoy the For the First Time in Forever Frozen Sing-along Celebration that has snow and adds holiday music to the program. Tip: confirm Hollywood Studio park hours - Jollywood Nights party days mean shorter park hours for regular day ticket park guests.

EPCOT celebrates the holidays with its International Festival of the Holidays and the iconic Candlelight Processional. The World Showcase features food kiosks, holiday storytellers and decorated shopfronts. Spaceship Earth as a candy cane striped ball at night is also a favorite. Tips - consider purchasing a dining package for guaranteed seating at the Candlelight Processional especially for popular narrators. Families with young children might consider avoiding weekends because of the sometimes rowdy holiday bar crawl crowd.

We prefer to skip Magic Kingdom and its huge crowds during the holidays. Unless you are doing the Mickey Very Merry Christmas Party night event at Magic Kingdom (with lots of holiday decor and extras just for party guests), we feel the holiday touches here are meh. Tip: confirm Magic Kingdom park hours - party days mean shorter park hours for regular day ticket park guests.

While all of the Disney hotels will be decked out for the holidays, none captures the holiday mood better than Wilderness Lodge with its towering Christmas tree, crackling fireplaces and beautiful forest-themed décor. The only thing missing is snow :o)

And for that last gift, we will take our friends to Disney Springs with its Christmas Tree Stroll and holiday décor. Tips - try to avoid weekend visits to Disney Springs when it is very crowded with locals as well as tourists. Park in the Strawberry Parking Lot that is usually less crowded than the garages.

Happy Holidays!

We have been to Disney over 50 times over the course of the last 25 years. It absolutely never disappoints. It truly is the most magical place on earth. You can do Disney one of two ways: 1) park hop and go hard at it, or 2) relax at the resort, eat, shop and go into a park once or twice. You can make it as fast paced or as slow paced as you'd like. Book it now. You need at minimum a week if you've never been.

It’s very horrible you’re waiting in line for a long time because they’re only running the capacity at half the rate there’s nobody here we shouldn’t be waiting in line for almost 2 hours to write avatar it’s ridiculous. I would not even recommend coming here!! waste of money

Disney makes millions of dollars/day yet, some idiot, has decided to change all the toilet paper in the parks and hotels to single ply. Do you not understand that people now use twice as much paper? And, if you are paying (stupidly) more than $1000/ night for a hotel room - shouldn't that include better toilet paper?

Great experience, I hope I never forget this. The surrounding were better than ever, and was just beautiful. Highly recommend this place.

When I visited Disney, everything was spectacular. The people, food, hospitality, etc. It was a lot of fun and I was able to see many people enjoy their time just like my family and I did. 10/10 would definitely recommend.

I've heard so many good things about Disney, and they were all true! My trip to Disney was amazing. Me and my friends took many pictures with the characters walking around the park, and we also went on many rides! We also spent some time to get some souvenirs like Minnie Mouse ears, and some cute bags!

We have been to Disney World many times before, and each time was very special. However, time was extra special. The park (Magic Kingdom) was not crowded at all! Relaxing and enjoyable, my daughter and I treasured all of the special moments and our favorite rides. The Fast Passes make the day flow much easier, and are much appreciated!

This review is for the Magic Kingdom. The Disney name comes with the expectation of being the best. The day we were there they had some problems that restricted our plans. Some of the rides broke down during the day but they seemed to get them open later on. It's A Small World, Peter Pan's Flight, and the Disney Railroad train ride around the park were the ones that we noticed. I know that things break but it was sad that we did not get to go on them. For the price you pay for admission and ALL the extras we expected better.

Worst experience ever if you have a disability don’t come to disneyworld Das program the worst thing ever doesn’t recognise physical or hidden disabilities at all

In the 29 years of visiting Disney this was our worse experience nothing magical about this trip Staff don’t care unhelpful rude sitting on a phone they have no knowledge about Disabilities at all

Very expensive trip don’t waste your money coming here it’s no longer a magical experience it’s a very rude experience

Disney refused to accommodate my daughter with a documented disability. Their disability department is managed by a man named Leland who does not have a healthcare degree but makes decisions on what constitutes a disability without even knowing the diagnosis. He refused to give an explanation for how her disability doesn’t meet criteria. He pretended to bring a “doctor” on the line who refused to give me her name or degree, who said my daughters disability wasn’t enough “like autism” to qualify and that only disabilities “like autism” (which is an enormous spectrum of various symptoms) qualifies. Disney engages in discrimination against children with disabilities. No accommodations offered other than to “ask every cast member at every ride entrance” to allow us the timed entry that disability services and guest services denied.

We celebrated my daughters 12th birthday at Disney. We did Magic Kingdom which was amazing and had a very classic vibe, loved space mountain, the classic castle. Our ultimate favorites were Disney Studios because of the epic Star Wars area. OMG!!! If you want everything Star Wars that is the park for you. My daughter made her very own droid!! What an experience that was, we had drinks at the Cantina and even did the smugglers run in the Falcon! Next was the Animal Kingdom, let me tell you I was super emotional when I saw Pandora, they brought the movie to life. My daughter built her own Avatar on her Birthday. They really do it special. We did the epic ride on Avatar Flight of the passage, you feel like you are really riding on Na'vi, I balled my eyes out it was so real. Highly recommend and the Na'Vi river journey. Such an amazing experience. If you are leaving from Canada and you can go through AMA travel, do it!

EXCELLET WATER PARKS OF WALT DISNEY WORLD..

Walt Disney World Resort - Kissimme florida - Super nice theme park , Amazing beautiful 😍 Nature , great facilities and amenities. Rooms spacious is beautiful , such as food delicious, is savory flavor ..great service, great atmosphere excellent, best of Walt Disney world resort, located about 20miles southwest of Orlando florid, United State, the happiest place on earth. Staff is very curious...

Amazing experience ! I Always thought Disney was overrated but there is something magic about this place. My first visit here and I was overwhelmed with the place. Being a big Star Wars fan my favorite was surely Galaxy's Edge in Hollywood studios but with all the fun and magic that was experienced by my daughters (7 y/o and 17 y/o) I can now say that What Disney World is truly amazing. Will come back for sure.

Went before when my children were younger. This trip with both my daughters and their four children. This experience was not enjoyable. It’s not only very expensive just to buy the tickets, but then you have to buy Lightening Lane tickets to avoid 90 minute queues. There are far too many people allowed in and at times, in extreme heat, it is unbearable. People, strollers and invalid carriages everywhere, and not enough seating. Looked for somewhere to get an ice cream for the children and unable to.
Went for a meal with the stars in Hollywood . Kept waiting half an hour past our meal time. It was just a buffet so had to serve ourselves and a $150 tip was added to the bill. Food was better at dinner with the Beast at MK but The Beast rushed around so quick was unable to get any photos. Very expensive.
Even with the LL passes the kids were very bored queuing, there was no entertainment in the queues as I remembered the being previously , or cooling sprays or even enough fans. Got to the front off the Runaway train ride twice for it to break down both times and sent away.
Magic Kingdom very dated. Disney is a cash caw and very much just a money making enterprise and the customers and overall magical experience is not as important as it probably once was.

Disney World is the happiest place on Earth! If you have not been, you need to go at least once in your lifetime. Throughout my childhood I have gone several times, and recently just booked another trip over fall break. Disney is an enjoyable place for all ages and has an endless variety of activities within their several themed parks. The atmosphere is filled with an exhilarating amount of joy and excitement. From the thrilling rides, to the spectacular food, it is truly a magical destination to make lifelong memories with your family and friends.

Ready to take a second mortgage to take your grandkids for a day. The $1000 for tickets plus parking, food and I reused the express passes. One day offsite. You got to be kidding

Daughter wanted to see Donald Duck they let her in by herself to see all the characters. She loved every minute of it. Kool

Overpriced and would rather attend a theme park that does bend to the right or left political parties. Good bye Disney. Understand a better theme park is down the road.

I started dating my husband in 1999. In 2000 when i was 26, he took me to Disney for the first time, our first vacation together. (He had been coming here since December 1971, three weeks after it officially opened when he was 4; he had already been to WDW many, many times). This was magical for me to say the least, as I had an unfortunate childhood and had only dreamt of going to Disney, never thinking it would come true one day. We had such a wonderful time, that Disney World became a regular thing for us (we are from NY, so time off, air travel, and resort stays were always factored in). In 2004, we got engaged on a yacht in front of MK during the Wishes grand finale. We got an annual pass for a couple of years and I started running the Disney races and marathons. They were a blast! Disney World became such a magical place for us, I eventually decided that I would like to get to Disney 50 times by my 50th birthday. Well, it happened! Shortly after i turned 50, we flew to Disney for my 50th WDW trip! We have stayed at every resort at least once, and this time we stayed at Port Orleans Riverside. We went to Mickey's Very Merry Christmas Party for the first time, and we also visited EPCOT where i went on my favorite ride of all time, four times in a row, Guardians of the Galaxy. We made Disney ours. Some people don't get it. They don't have to. But for those of you who get it, IYKYK. Here's hoping you all get a piece of that happy magic we got! Attached you will see a picture of us at our first trip to WDW in 2000, and my 50th trip about 24 years later.

Very bad!!! expensive and bad, you can only enter max 10 attractions in the whole day that rage if you are going to go prepare to frustrate

Terrible customer service. They don't care about the customer. Was told to step aside because we were 2 people and let everyone go on jungle cruise. Then, when I was allowed in they had me sit on a dirty step and said we need you to sit there to "balance off the boat". When I reported this- they did not care and offered me nothing. They needed tons more chairs- no place to sit.There were too many people in park. They should limit people in park.

Wow!!, from stepping into our lobby on old Port Royal on Carribean Beach Resort, it was totally amazing, from very friendly staff to the amazing facilities, it catered for everything!, a gift shop, full restaurant with Drinks machines,a lovely reception are and staff tocater for your everyneed, it was our 2nd time in the Carribean Beach Resort, and it just gets better & better, With the amazing Skyliners at the end of "Aruba" which take you to Hollywood studios & Epcot, along eith the Disney bus transportation service, Disney worlds your oyster.
Our family room was lovely ,ample size & had everything for our 2 weeks stay, the complex is amazing!, Disney world itself has just got better & better our last visit 8 years ago was brilliant, but this was even better, somehow!,somehow!, every park, every ride ,every restaurant & every facility has that perfect Disney world touch you can reply on, its magical from opening your eyes in the morning ,to finally shutting them after a full days fun, every day offers something different, its a must in a lifetime experience, wehad the Disney dining & magic bands which id highly recommend if either as a couple or on family vaccation, from your favorite Disney caracture meet & greets to the high speed coasters, to the breathtaking 1st glimpse of the Disney castle at the bottom of Main street when entering The Magic kingdom,the experience leaves Disney world pumping through your blood, Amazing yet again!, cant wait to get there again,and ive only just left this truly magical place!,

I rarely write reviews but I just wanted to write this review in the hope that it helps other hardworking families from wasting their time, effort and money in Disney World Magic Kingdom. The expression on many parents' faces was stress, frustration and feeling jipped. The park prices increased to $159 plus taxes and fees per person. We went as a family before the pandemic and I recall cheaper ticket prices with 2 guaranteed queues on rides so you could plan your whole day around it and not worry at least for those 2 rides not to wait on line for them. The lines were long for most of the rides. The park closed at 10pm and I recall it being open later one hour prior to the pandemic. This meant riding fewer rides in a shorter day. I didn't see as many photographers throughout the park compared to my last visit which was shame for families who purchased the MemoryMaker or photopass. There were rides that were closed. Bottom line- they charged for more less of everything. It was a terrible way to spend your time, money and effort. I tried to make the most of the day for the kids but after this visit, we will look at other amusement parks that offer lower prices and better value and trips outside of the country.

Good points - parks are pristine, kept so clean and they truly are beautiful.

Staff mostly very attentive, helpful and welcoming - the UK could learn a thing or two here!

The hotel bus stops are staffed at night meaning people queue jumping won’t away with it - I don’t think they have staff manning the bus stops in Paris, and it’s a free for all. Not good.

No smoking in the parks. I’m sure they have this rule in Paris but it’s not enforced and there’s people smoking everywhere. Not a single person smoking in Florida.

We arrived very late for our reservation at chef mickey and instead of flat out telling us we’d lost our reservation (like they would in the UK), they said they were glad we made it in the end and showed us to our table. The buffet breakfast was great as was the service from our waitress.

Use the app to keep an eye on queue times for each ride. ONE afternoon we got lucky and managed 7 rides in magic kingdom.

Not so great points -

People using mobility scooters get to jump the queue at the hotel bus stops. Very unfair as the people we saw using scooters were overweight not necessarily disabled. Yet we saw a genuinely disabled person who evidently had a leg disfigurement, stood in a massive queue but because they hadn’t hired themselves a scooter, they were completely overlooked. Not all disabilities are visible either Disney! Also, what about really young children late at night, waiting ages in a queue because these mobility scooters keep turning up and being given first dibs. Each scooter took up about three seats on the bus. This really caused a lot of disgruntlement in the queues. Also, what if we all decided to hire a mobility scooter!

As beautiful and magical as the parks are, they are so busy and the ride queues that long, Disney becomes just another regular theme park. After already spending a fortune booking our holiday, we then ended up having to fork out for fast passes but because of how genie plus works, we still only got on 3-4 rides a day!!! And talking of money, be prepared to shell out, it’s tip, tip, tip in America, even the bar staff when ordering a drink!

We have visited Paris a few times and a lot of what we saw in Florida was just replicated. There were some things we thought were better in Paris eg space mountain ride.

We stayed at all star music resort. Rooms were okay but bathroom desperately small for a family for 1 week and tiny black bugs on the floor every day.

Other guests at times literally had zero consideration. One morning at 6.30 we were woken by another guest loudly having a conversation on the phone right outside our door about the slinky ride…when I opened the door to ask her to be quiet she apologised as she obviously thought she was outside another room but still, the volume at 6.30am!!! Same late at night past 11pm, zero consideration. Disney turns some people into frantic zombies.

We would definitely return to Florida, probably not Disney unless they did something about the sheer amount of people they let in each day. It’s like having the magic at your fingertips but you can’t actually get to any of it. Such a shame.

It was amazing and so magical all the food was so good me and my family loves Disney. Disney is so supercalifragilisticexpialidocious.

We went to Disney in 2017, and Ive spent eight years telling people how good it was. OMG how it has changed. The Disney experience is just so poor now. Customer service is non-existent, theres zero help for mobility impaired people (other than trying to sell you the hire of a mobility scooter) staff are argumentative, sarcastic and impolite. Prices are appalling, everything has quadrupled in price. $20 for a single Disney pin... The Disney dining plan was awful, cheap, nasty, unhealthy food.

Do not go to Disney if you are disabled, they dont care and dont want you there! Both my partner and I are mobility impaired and I jumped through all their hoops with their DAS scheme, thinking I has done the right thing. I did the video calls, and at no point did anyone tell me we had failed their assessment, until we got to the parks. I had to waste two hours trying to get another video call to be put through to a supervisor who was so rude and unhelpful. They will not help you, we really struggled with queues, and all the walking.

I wanted to find out exactly what had caused this total about-face, so spoke to quite a few Disney employees confidentially. It turns out that Disney have a new Chief Exec, who has the approach that it doesn't matter how much Disney charge, or how badly they treat their customers, because people will still keep coming. The thing is, he's right, unfortunately, and until people stop going they are going to continue this approach.

The ability to rectify issues has been taken away from the resorts and the hotels and a callcentre now has to do video calls. The answer to everything is 'No'. In 2017 Disney fell over themselves to make sure younhad a great time and then you told everyone about it, the answer was 'Yes'.

There were still some people there that went above and beyond, but by the time we found them, the whole holiday was tainted.

We did the lot, all of the Disney parks, some more than once, and all of the Universal parks. Universal were amazing, they are out-Disneying Disney. Their customer service was brilliant, they couldn't do enough to help you have a great time. Their virtual queuing system is brilliant. Their new park, Epic, is stunning and OMG Stardust Racers is THE best Rollercoaster I have ever been on. Frankenstein was properly scary whilst also being awesome.

If we were ever to go back to Orlando, we would stay in Universal, get a car and buy tickets to some of the Disney parks, we will not stay in a Disney resort ever again

Visited WDW with my husband for a rendevous for part of a stay with my Daughter, GD, and Son-in-Law. As my Daughter is a Gen Y with a penchant for all things IPhone, even she reported Disney's current presentation of plans, reservations, Lightning Lanes and more is overwhelming. Hotel - Grand Floridian - While I was easily able to make my on property hotel reservations and select a set of ticket plans to suit Mine-Hubby brief needs, that was just the tip of the iceberg. I was directed to download the My Disney app (note that I am app phobic). I managed to online check in, though WDW gave more instruction on the app that if I online checked in I had to online check out or if I checked in at counter, more warnings. Arriving at hotel, I went to the desk to confirm had performed the requirements and was told my room was ready. Though not required at all, was assigned an ADA compliant on the 3rd floor with a water view as requested (without the requested King bed). Had been advised to expect one or more of my requests may not be met. Room had a wonderful view of lake and the Magic Kingdom fireworks. However, tooting boat horns til after 12:30 at night troubled beauty sleep. Significant noise thru adjoining door (also not requested). As an ADA room, the soap dispenser was at my knees and my tired eyes could hardly determine soap from shampoo as I stood head upside down to decipher. Bed also very low to floor. So I guess that while we are blessed with mobility, it is good we are also still able to bend and rise from low positions, though both earning Senior discounts these days. Park Visits - The presentation of Lightning Lane as an option seemed beyond my ability - as I had not memorized the locations of elements within the parks. My daughter took over passes for all of us (required for a bigger group to get times aligned), and said it took awhile, but she got comfortable with it. I tried to use the how to get here to there and map online and failed to be helped. The Monorail is not clearly labelled at every stop to help you change trains. I asked a cast member who told me to get on the monorail and the next stop would be Polynesian and to take a bus to where I wanted to go - failing to direct me to the proper train ramp - so we ended up at the Ticket Center. Wasted 1-1/2 hours going around on monorail trains that did not take us to the desired spot. Minnie vanned in desperation to finally get where we wanted to go. Visited Magic Kingdom - signage in MK is very sparse and in evening hours, difficult to navigate. Cast members helpfully direct you. For rides without a Lightning Lane pass, the estimated times are typically generous. Animal Kingdom has signs at crossroads that are very worn, and limited signage to help lead you to exits. There are several improved exhibits from our last visit, and it is enjoyable, though modest on thrills/rides. Epcot has the best signage presentation of the parks, and ended up being our best visit - many efforts to engage younger children have been added such as Kid Cottages for activities young one can perform and stickers to collect from different countries. We had an enjoyable time, though Disney still has a way to go to make their app clear and helpful.

I’m afraid it’s all about the money now and not about the magic! They charge you $30 to park, the food is expensive, the merchandise is expensive and even after you’ve spent thousands to get in they don’t care whether you’ve sat in a queue for over an hour for no reason because a ride has yet again broken down! We won’t be returning as the whole experience is just not worth the money!

WDW was fantastic mid-end November ( apart from crowds). Temperature was lovely and the atmosphere and decorations were wonderful. Disabled adult accommodated well through DAS. Food in quick service restaurants was good value and good quality. No need to buy drinks, free water is available everywhere. Epcot was very busy at all times. Food festival finished a few days before advertised date of 28 Nov. Best day to visit Magic Kingdom was on days where it closed early for the Christmas event - lines on those days were short and you can pop in to another park when MK closes. HS and AK were both busy at all times but seats at Fantasmic could still be found within minutes of the show time starting. Transport was efficient and easy to navigate. Would recommend a visit at Christmas, at least once. Bring all your Christmas t-shirts and clothes - everyone is super Christmassy dressed🎄Thanksgiving meals were not available throughout parks but was available in All-Star Resort and was tasty and great value.
Some rides did break and staff were very poor at dealing with situation.
Staff not as good as summer - many chatting to each other instead of helping, especially in main shop in Epcot, and at ride entry points.
Would recommend a Christmas visit to WDW.

For the money we spent, we spent way too much time waiting for busses. We stayed in Fort Wilderness and decided not to spend the extra 10 dollars a day for a golf cart. It went from a ridiculous 65 a day to 75 per day. With longer wait times for busses, they really try to push you into getting a golf cart. I can’t justify the spend, not when the sites are overpriced to begin with. To get to the meadow was a joke. Don’t punish the people spending money to do your construction. Or offer a discount for the inconvenience. We are annual pass holders and have been coming to Disney for years. In that time food prices have become outrageous. 100 plus dollars for 2 people for lunch at woodys rodeo. The food was sub-par. Never again. Crowds weren’t an issue, I wonder why. 14 dollars for a croissant. The only reason I gave it one Star, is there are still a few cast members that believe in trying to make your visit special. By the way, in the camp ground, they charge you 2 dollars for ice.

We visited EPCOT, Magic Kingdom, Animal Kingdom, and Hollywood. They all offer a fun, different experience. We went to all of them. I personally liked EPCOT the most. The beauty of the landscaping is outstanding. Flowers are everywhere. Different garden themes are scattered around. For example there is a beautiful English tea garden.
My favorite ride was Living with the Land. Beautiful and amazing.
In the late evening there is a beautiful fireworks show.
I must say they are very accommodating to people using scooters. They will slow or stop the ride to enable one to board the ride.
In the Animal Kingdom, there is a safari truck ride that is very interesting and informative. Also, while in Animal Kingdom, ride the Nivi River ride. It is very fun and you will get wet.

The park is very expensive and keeps going up. We went in November for 3 days. I’ve been to Walt Disney World a lot and used to love it my last time was in 2014 so I figured 11 years there would have been some updates. I was mistaken the park is so old looking. The rides are breaking down, the animatronics are breaking down they don’t even move their mouth as they used to do. There are a number that are broken. Food super expensive and subpar. The wait lines are huge for any ride that is good. There was a physical fight in line for Space Mountain and no employee would get security. We were all scared that we would get hurt and kids were crying but no employee got security even though about 20 of us asked to get security. It is also down right frightening trying to get out of the Magic Kingdom at the end of the day. Too many people no organization and you are just being herded like cattle.

It is a park built in the 70’s and you feel it. The parks were not built for the size crowds that they have. There is absolutely no security in the park at all. For paying hundreds of dollars for tickets it is no longer worth the price. If you want to relive your childhood memories go but if you think they added anything in the past decade you won’t see it. You can count on one hand the new rides added in the last decade.

Additionally I thought Disney employees were supposed to be well trained, most are extremely rude. It’s a theme park of the past. The idea of going to Disney World is much better than the actual experience of being at Disney.

Second trip here (been here in 2018 before all hell broke loose in 2020). This time to celebrate my birthday. Parks are excellent. Stayed at Pop Century - Skyliners were the best. Went to Hollywood Studios for the first time.

Three complaints, though. Since COVID-19 and Bob Chapek’s bad business practices (he’s canned now, thank God!), there has been some changes that I do not agree with, and one thing my mom has been complaining about is the Genie system. The system is broken: it costs money for Genie+, unlike the old FastPass+ system; you don’t get to select rides way in advance, like before you check-in; and Lightning Lane books out way too easily, making you wait in the Standby Lane for almost an hour or more! They really need to reinstate the old FastPass+ system - it’s much easier!

Also, another complaint that really doesn’t affect me (we drove from Alabama), but gives other people hell: booking flights with Walt Disney Travel Company directly, and the Magical Express. Those two got the axe by Chapek (another one of his bad business practices). I really wish those two can come back, because it makes it convenient for people who just want everything in one package. Maybe even resort luggage delivery and resort airline check-in (the old vendor, Bags, went bust so I think it’s time for Disney to start providing luggage delivery and resort airline check-in on their own to replace Bags)? I hope so. It would be very convenient for those who don’t want to haul luggage on their own. I highly doubt the new Magical Express service will be complementary unlike the old one, though.

My final complaint: package pickup at resorts. This really needs to come back. I went on planDisney and asked about it, and their answer seemed very promising, but I do hope it comes back for the next time I visit the resort again. If Disney can afford to bring back resort package pickup again, they can certainly bring back Magical Express and start their own airport luggage service to go with it as well.

Other than those complaints, the resort is great! Got lots of birthday wishes, and the restaurants I went to even acknowledged my birthday with special desserts. You gotta love Disney! They care about their guests!

Lines lines and more lines. Both at MK and Epcot. Last came 10 years ago. It’s far too congested now. Disney is a degraded product of its own success. Fast Pass was a fair way of getting more rides in, but don’t consider going anymore without Lightning Lane. We queued up so long for rides (a hour or more) that we only got to experience half the park. The price of admission really didn’t include much more than the privilege of waiting in line for maybe $25/ride if you manage to pack a lot of them in. If you look at it as paying to walk through the whimsical architecture of the park for the experience, and don’t worry about getting on rides, it will probably be more enjoyable.

Disney no longer cares about kids with Autism. When I inquired about a special needs pass for my son I was denied and questioned why I don’t use more methods to equip him for crowds and long lines.

I love Disney. I've been to Disney World once before in February 2022, and Disney Land when I was like three or four. I've made so many memories with my family, and you will too. Even my grandma thought it was a magical trip.

Personally, I don't like rollercoasters or any rides that go up and down, but it is certainly not a waste if you feel the same way. I still had the time of my life on the slow rides, shows, and even some up and down rides.

See you in my next review!
_ @thegrilledcheesekaren

Terrible marketing and misleading liars. Summer special of 3 parks - 3 days, was supposed to be good through September 22nd, but the terrible company stopped selling on Sept. 12th. There was no mention of this in the material online. Horrible money grubbing company.

I have been to disney many times. I have always loved it. Walt is crying in his grave today. Get rid of everyone running the place and get back to family values. DISNEY YOU SUCK!!!

500 per person for 3 days to walk into parks and wait on lines crazy not worth it go anywhere in world cheaper I like mickey but not that much

Awesome awesomeness! Got a 2 week pass for price of one & purchased lightening passes through our stay - definitely worth the extra money. As ever with Disney, every little detail is covered. Park’s immaculate, every single park is well designed. Rides are out of this world and we absolutely loved it!

I used to love Disney World Orlando as a great place to bring the kids. Now it is so expensive, it's hard to plan a trip for the family. They have cut a lot of the amenities, over charged for others. They've gotten so liberal and anti family. The last time we were there will be our last time. We've been going every 2 years for over 20 years. I won't waste my time or money there again until they stop bleeding families for every penny they can get. Walt Disney would be rolling over in his grave

We did one day at Hollywood Studios as we had a couple Disneyland vacations under our belt. Disneyworld is way poorer in terms of organization and layout. The lines were all ridiculous, over an hour even for the Slinky Dog Dash kids coaster. Being spread across 4 parks that take a long time to transfer between and only a couple good rides in each park, the whole thing is a money grab of astronomical proportions. The wait times are ridiculously long, they let in too many people for the rides they have.

I have been going to WDW since it first opened in the 70s. The last two times the magic was gone. Wait times are beyond excessive, ticket and food prices ar3 ridiculous. Genie+ is a joke and huge waste of money.

Not worth it, at all.
For a park the same price if not more as the Universal parks, this is so bad...
The disney stuff is cool and allat but alot of rides aren't even disney related, not to talk about the 1 hour line on each ride, even the simple ones!
Also the rides are so underwhelming it's js sad.
Then, after allll that stuff, it's really hot, you'd expect alot of drinking fountains and water, but no, there were like 5 drinking fountains around the park while a little bottle cost 4.25$, ridiculously greddy tbh.
Then, there is more, so basically, there is ending shows only once in 2 days and in the day which dosnet have a show, it closes in 6pm instead of 8pm!!! Not only that but while buying the tickets you can't know if your day has a show or not, ridiculous!
Guess what, the staff is bad aswell.
Everytime they smile they act like they're doing you a favour, at the end of the day when you're supposed to go, i tried to take some selfies yk, and they keep cutting me off mid picture and aggressively asking me to go, not only me but to other people aswell, EVEN IN THE AREA WHICH IS SO CLOSE TO THE EXIT THEY DO THAT!
Although there were some good staff like the maskots which were mostly nice and some of the others.
Anyways i don't recommend this park at all.

Hi All! I want to share that Marriott Bonvoy Dolphin does NOT give you the 7 day experience for LIGHTENING LANE. Sadly it is so much extra time to link Marriott reservations to Disney tickets. We have stayed at other resorts numerous times with no issues. It has taken many hours to ensure all is ok.

Now, I escalated to supervisor who shared all my LIGHTENING LANE RESERVATIONS could be CANCELED.

Sad experience for something that we are so excited to celebrate as a family. It is BOTH DISNEYWORLD and MARRIOTT are VERY DISAPPOINTING with this experience.

It's quite obvious that the Disney Parks are interested in only one thing-profits. The lines are long, the food is at best mediocre, and the prices are way out of line. When the waits for rides is between 40 and 80 minutes maybe it's time to close entry to the parks instead of continually letting more people pour into the parks. In the time we spent at the parks, everyday one of the premier rides was shut down for part of the day for maintenance. Even my 3 grandchildren who are 9, 11, and 12 commented that the waits are not worth the time the rides last.

Visiting Disney World when I was younger is still one of my favorite memories. From the moment we entered the park, everything felt magical — the characters, the music, the rides — it was like stepping into a dream. I remember being so excited to meet Mickey Mouse and watch the fireworks light up the sky at night. The staff were kind and made every moment feel special. Even as a kid, I noticed how clean and well-organized everything was. Disney truly lives up to the name “The Most Magical Place on Earth.” I hope to go back one day and relive the magic again!

Such an amazing experience! You can spend weeks without running out of options. There is always something new to do or eat.

Executive Guest Experience Review
Animal Kingdom Lodge – Kidani Village
Room 7653
Stay Dates: December 26, 2025 – December 31, 2025
Reservation: 755126162781 (Booked in early 2025)
This letter is submitted to formally document significant service and experience deficiencies during our stay at Animal Kingdom Lodge – Kidani Village from December 26 through December 31, 2025, a reservation made well in advance in early 2025. Given the premium pricing, advance planning, and Disney’s own positioning of this property as a deluxe, family-focused resort, the experience fell materially short of reasonable expectations.
Arrival, Check-In & Special Occasions
Check-in was notably uneventful and lacked any sense of welcome or personalization. This was particularly concerning given that:
• This was our grandchildren’s first visit to Disney, and
• One grandson was celebrating a 10th birthday, a milestone clearly identified by Disney-issued pins worn throughout the stay.
Beyond the pins, there was no acknowledgment whatsoever—no room recognition, no small gesture, no welcome note, and no effort to elevate what should have been once-in-a-lifetime moments for first-time guests. No “pixie dust”!
Room & Amenities (Room 7653)
We reserved a family suite at a deluxe resort. Despite this:
• No complimentary bottled water or basic snacks were provided
• We were required to place an Instacart order to meet basic needs
This level of amenity offering is inconsistent with the price point and brand promise of a deluxe Disney resort.
Late Check-Out Request (Denied)
We requested a late check-out of 1–1.5 hours, explicitly explaining that one of the children was ill. This request was denied by Rachel, with no flexibility, accommodation, or empathy demonstrated. Given the circumstances, length of stay, and overall spend, this rigid response was particularly disappointing and inconsistent with expected service recovery standards.
Refillable Cups – Inconsistent Information
We asked multiple cast members about the complimentary refillable cups, only to later learn that:
• Cups may be refilled only at resorts, not in the parks
This limitation was not clearly disclosed and resulted in unnecessary confusion and inconvenience.
Theme Park Experience & Birthday Recognition
Despite the birthday pin being worn consistently throughout the week, there was no acknowledgment at all in the parks—no interaction, no greeting, no recognition. For a company built on storytelling and magic, this absence was striking. No “pixie dust”!
Dining Plan / Points System Transparency
The dining points system lacks transparency:
• Food locations do not clearly identify what qualifies as a snack versus a quick-service meal
• This ambiguity resulted in frequent unexpected out-of-pocket expenses
The system, as currently implemented, feels confusing and financially disadvantageous to guests.
Fast Pass / Lightning Lane Value
We purchased Fast Passes only to later discover that:
• Each attraction may be accessed only once per day using Fast Pass
This material limitation was not clearly disclosed at purchase and significantly diminished the value proposition.
Character Presence in Parks
Character interaction was extremely limited. Over the entire stay, I observed approximately five characters total across all the parks. For children—particularly first-time visitors—this was a major disappointment and inconsistent with Disney’s reputation.
Resort Activities & Children’s Programming
At no point were resort excursions, children’s activities, or on-site programming communicated. We were not informed at check-in, provided a schedule, or directed to where this information could be found. We only learned of available activities after our stay, resulting in missed opportunities that cannot be recaptured.
Positive Recognition
Despite the issues noted, several cast members delivered exceptional service and deserve recognition:
• Justin (Lobby)
• Don (Sanaa)
• Evan (Be Our Guest)
Their professionalism and warmth stood out in an otherwise disappointing experience.
Conclusion & Expectation
This stay—planned nearly a year in advance and purchased at a premium—felt transactional rather than magical. The deficiencies outlined above represent systemic communication gaps, missed service recovery opportunities, and a failure to deliver on Disney’s stated guest experience standards.
We respectfully request that this matter be reviewed at an executive level and that appropriate service recovery consideration be extended to reflect the gap between expectations and actual experience.
Disappointed customer,

I was here a few days ago during Christmas and it was quite delightful. Back during the New Year’s week and it’s a train wreck. Completely over sold. Greedy Disney World knows they over sold too! Closing down areas of the parks because there are too many people. Lightening passes having lines longer than usual (not in time) because they over sold! What a hateful way to take away from people’s well earned money to be spent at what is supposed to be the most magical place on earth! SHAME ON DISNEY!! You know what you’ve done. You over sold you park because you wanted the money and now you have a bunch of unhappy people waiting to get nothing for what they spent to get into this park. Even your employees are exhausted. All of them I ask how their day was they said “it’s been long and busy”. Not really something they have probably been trained to say I would imagine!! Shame shame shame!!! You should be so disappointed and disgusted with yourself. People wait along time saving up to go to this place and to do this to people is ruthless. I don’t care how much money you want to make because your January and February are slow—do not take people’s hard earned money and vacation!!

April is a great time to head Disney it's right after the spring break traffic so wait times are less. Magic Kingdom was great all around from the food at Casey's Corner to the small and large attractions that are for all ages! Prices for merchandise and genie+ are worth it.

That ride is such an embarrassment for disney. So sad. No story line. No pre-ride info to set the mood. No dialogue on ride except one animated figure singing 4 words on repeat. Doesn't even have a lap bar for security it's SOOO boring. It's like pirates of Caribbean on slow motion with no drops and someone stole all the props except the grass. Must have been designed by the CEO's son and everyone was afraid to say something.

I’d rate it less than 1 if it was an option. Extremely poor service from Disney. The stress of having to go through a zoom interview to request a DAS pass for your child. The health professional Michael came on asked a few questions and then states based on our answers, we are not approved - no reasoning/ explanation or evidence based as to why we were not approved for our son with a neurodiverse condition. And DWR state they offer disability access to their guests - what a load of rubbish - if anything you are discriminating!
Other accommodations - i.e. splitting the family up is their idea of an accommodation. The whole point of going on holiday and to have the Disney experience is to be together as a family!
I understand the process had to change due to numbers but that’s DWR fault in not requesting medical information and evidence at customer services to weed out the ones who were just requesting a DAS pass because they could! It’s all about money and getting as many people through your parks.
Never again will we visit DWR.
Neurodiverse / Spectrum disorders are lifelong conditions - the DAS pass just assists in making the experience and holiday enjoyable - it’s not queue jumping, you get a time to return allowing the family to distract the person, go for food & drink etc etc ……..
Disney - you do need to review your disability policy again. Discrimination, discrimination, discrimination - a DAS pass is a reasonable adjustment & should be recognised under disability laws. You appear to only look for people with spectrum disorders, everyone with a neurodiverse condition has different behaviour challenges, no concept of time/waiting, impulsivity, frustration, overwhelming feelings of standing in a long queue & not understanding the time / length of wait them start to misbehave believing to them it is normal. The whole experience has been stressful & certainly not the excitement we should feel of going to WDR. Would never do it or visit again!

The last time I was at Disney was in the mid 80s with my parents and siblings and it was nice. People were kind, it was clean and well kept and the employees seemed happy.
After going there for 5 days with my own family, I just witnessed the dregs of society filled with entitlement at a children's amusement park.

From the disgusting 'disney day drinkers" that roam the park inebriated (you're adults , drunk, at a kids theme park. Wtf is wrong with you), to the boring rides (save for guardians of the galaxy and space mountain and rocking roller coaster) to the disgusting fried food everywhere, to the long lines (yes we bought lightning lane passes, still not worth it), to the incredibly entitled patrons who feel like Disney needs to bow to them at every turn, to the nasty entitled children cutting every line, to the sad employees doing the same monotonous job every day for around 15/hr, to the heat, the 4.00 waters, the horrible accomodations (we stayed at the Polynesian which is basically a motel with themes) to the unkept grounds and on an on. This place has become a hellscape of America. I felt myself getting dumber as I walked around. It's a kids theme park and 90% of the people there are aged 18 and older.

I will never go back. There is no magic no kindness. I even stopped off under a Disney vacation club tent because it was raining. They asked me how my vacation was. I said awful. Everyone here is nasty and unkind and rude. They said 'actually you're right. We have noticed that people are less kind, no respect and it's just not the same energy anymore'. The DISNEY EMPLOYEES SAID IT.
I got to the end of a ride and 2 entitled people told the Disney employee working the ride they wanted the last car. The employee said , no sorry were too busy' they replied 'we have waited a really long time and we're going to whatever car we want' the poor kid walked away. We spoke to him later as the moved him to when we exited the ride. I said 'you did everything you could with people like that' he said 'really or are you making fun of me' that he would think that's my MO is awful imagine the crap people he encounters every day demeaning him. I said I would put in a compliment for him on that stupid Disney app. He said thank you so much. I actually took myself out of rotation and went to the bathroom for a bit as I needed a break.
Screw you Disney people who treat people like this. It's a disgusting place with disgusting people.
Never ever going back

"Spit out your money and go die somewhere else"
New Disney Slogan much more appropriate to their practices.

Go to Universal and buy your tickets on Attraction ticket you will have a much better time.

A 10 day visit to Disney World with my two grandchildren was a dream come true. The rides, shows, fireworks and character interactions were all experiences to be treasured. The highlight of the holiday was the opportunity to pose for pictures and get autographs from the characters in the parks. We saw many characters walking through the parks ( mostly Magic Kingdom) each day. We simply followed them and their escort to the designated greeting site and were able to have 1:1 time. Those people who have posted complaints about being ignored by characters walking about in the park simply did not understand that characters are not allowed to stop and pose while enroute to their designated greeting spot.

Just returned from a rather disappointing two week stay at DWFL. They have already spanked you for £1000s to go then want to squeeze you for every penny whilst there. Bottled water $5, bottled coke $6 small bottle. Poncho for when it rains $12 it rains every day now. Stayed in one of the resorts, paid $80 for refillable drink cups, can't be used in the parks even though owned by same company. Paid $120 each for trick n treat experience. Ended up soaking again all sweets were sodden due to stalls dishing them out being in the rain. Booked my stay 2.5 years ago. Was informed I'd qualify for the DAS pass as disabled. System has now changed to a CAST MEMBER assessing your disability requirements, I had Doctor letters, lists of medications and my specialist letters, complete waste of time. After being made to do a video call to a CAST MEMBER In front of other guests I was refused after 2 minutes.
Felt totally robbed and would never set foot there ever again. It's not about magic for the family, it's about extortionate prices for run of the mill tatt.
For what was paid for this what should of been a holiday of a lifetime we feel totally let down by an uncaring greedy corporation. Walt would turn in his grave at seeing what this has been driven to.
We spent 2 days at Universal and it was chalk and cheese.
Sorry Disney but this review is my reflection of the worse holiday we have ever had.

We stayed 5 nights at the Disney resorts. Great service at Disney. But the BUS SERVICE WAS AWFUL. the service guys flat out said they don’t have the same service as DISNEY. Hovever, we are at Disney and Disney hires them. And they are terrible, and it’s giving Disney an awful & a terrible.

Don’t visit if you have any sort of disability. They won’t accommodate you. You also need to purchase your (non-refundable) tickets to be able to see if they’ll accommodate your needs (they won’t), then you’re stuck and Guest Services and their DAS don’t care/aren’t interested.

Sadly disappointing. Been her a couple times previously but this time the magic of it was killed off quickly for the whole family with over 7 rides broken down and 2 additional major rides we weren’t even allowed to que for as they were too busy after speaking with staff I was told “it’s like a concert tickets. They sell out too fast. 40min waiting was average with 85+ with the odd 25 min one. We were unaware of the app which was set up wrong by park staff which caused us loosing hours in the parks. Completely killed the atmosphere for the kids. Chose this month as it was meant to be quieter and it’s the busiest we’ve ever known it. A real shame. Only saving grace was the Star Wars rides and the Pandora one. Will say that the majority of the staff have been brilliant hence the 2 stars. very sad to see. Would most likely not come back

The caribbean staff was so nice. Food was great. The beds were like sleeping on concrete and the air conditioning in the room would not go below 75. I must say it was convenient, just a bad experience with sleeping on hard mattresses, no comfort.

You can argue that Disney doesn’t provide great entertainment and spectacular shows. The parks are amazing to look at and explore but how can they justify charging the amount they do when you have to spend 75% of your visit queuing for rides. We specifically travelled out of school holidays thinking the parks would have fewer guests. This isn’t the case. Average wait times were over an hour and the major rides had queuing suspended due to the amount of guests trying to enter. We had the optional photo package which was fantastic. The photographers and special effects on the image were great. Take your own food as the Disney food is expensive.

Disney world
Wow wow wow
It trully is magical.
What a place we did all 4 parks & 2 water parks
We went in Aug 2025,

Car parks were easy to use we paid $35 per day but you could use the carparks multiple times within that period so for example you could go to one park and then to another park all of the same car park ticket,

Best way to deal with rides is to complete the ones that are close together for example, if Tiana is very close to the Jack sparrow one get those ones complete and then move onto a different area.

for the fireworks, we decided to go to the park in the morning do the activities then leave go back home refresh and then go back in the evening it got very busy very quick and we reserved a spot but just make sure you leave enough time to get yourself the best spot for the fireworks, leaving the Park after fireworks is chaos but what we found is going towards the ferry was better than the trams purely because more people can get on the ferry than the trams and if you’re lucky enough to get on the first two you can get back to your car park pretty quick.

Fantasmic was a must watch you must get there early as well because the queue to get in is pretty big. The best seat we found were close to the front or really far to the back
the middle is ok too, but as long as you get to see the show you’ll have a good time, it really is very good show.

Pop Century comes out.

This was our first visit to this Pension, everything is super beautiful. The skyliner is a small wonder, not too high and we save a lot of time compared to shuttles. Clean rooms, cleaning is not done every day on the other hand and do not take with connecting door if you do not need it, we hear the people of the other quote at least a bit like the alarm for example. The food is excellent at the small restaurant. The beautiful scenery. One problem that's common at every Disney hotel is the meal plan, we have six quick meals left without services and they wouldn't exchange them for snacks worth half the Award. According to the employees, several people complained about it. We asked three times to make this exchange and still refuse. They throw the ball to each other. Looks like Disney needs to make more money. It's the only time I've ever told employees it's cheap from Dsiney. Maybe they'll go bankrupt if he loses $5. As for parks, one thing, if you want to see the most popular Things to do as guardians of galaxy, Tiana bayou for example you have to pay either the virtual queue ($17/person) or the genius plus (up to $28/person) all in US dollars of course. In short it's worth it but as someone told me on the bus when Disney springs came back "Get your money out of your pocket, they've raised the fees a lot". Make an estimate of the fees by going to the official website and faking a Reservation, it gives an idea of the basic fees then add souvenirs for hundreds of dollars according to your choice as the souvenirs go quickly $$$$. But it's worth it.

The must do are Guardians of the galaxy coaster, rise of the resistance ride, tron, and flight of passage. The must not restaurants are coral reef, sci fi diner, and Tony's town Square restaurant

I wanted to ride the last ride but they told me I wasn’t “mickeyfied” enough and wasn’t “in the group” . They kicked me off the ride and said I wasn’t not allowed to ride. I went there for only that ride and the other.

I highly recommend visiting Disney World Orlando. My family and I had an unforgettable time there. The magic and excitement of the park were truly captivating, with a variety of thrilling rides to keep us entertained. However, there was one thing that bothered us: the extreme heat. We couldn’t handle it, despite the availability of fans and water sprayers. Adding mists to more areas of the park would have made a significant improvement.

Overall, it was an incredible experience, and I highly recommend it to anyone planning a trip with their children.

Been to Walt Disneyworld many times since 1998,took kids, now grandkids, stayed on Disney property since 2010 last visited in 2019 and a lots changed since then, all the little Disney perks and magical touches have pretty much gone, staff are nowhere near as good as they were in the past,parks are like building sites and looking to be honest a little tatty the food has really taken a dive in quality and portion size.
No magical express or fast passes anymore your getting a ton less for a lot more money, Disney are just focusing on getting ever dollar they can out of their guests..... Lightning Lanes.... Don't get me started, Walt would be turning in his grave, but as I said in my title if you've never experienced the past it'll still be a great..... If extremely expensive time.
For myself after many visits it will be a while before I return and will definitely look to stay off property and well clear of that Disney bubble...... Or trap as I would call it..... A real shame

We stayed in the Sports Resort. If you have young sports kids it’s perfect for them. The room was very clean , a bit small but used the space very well with a lot of storage. Housekeeping and other staff there was very helpful and nice. The quick service meals at the resort and in the parks were not good at all. I had purchased the quick service meal plan for my son and I wished I hadn’t. Was not worth it. Would have gone to the store for WATERS , snacks, and smaller meals and ate 1 meal a day out at restaurant. Buy waters at store, the free water throughout resorts and parks is warm and not good. Staying on property is definitely worth it for transportation to all Disney properties. The busses run all day to transport guest to and from all Disney Parks, and shopping. I would highly recommend not going in the hotter months. It was very hot in June, the lines were long for the rides, and a ton of people. If you are a ride person I would recommend purchasing the genie plus to let you choose a few rides to skip the lines to wait less, especially the most popular rides ie: AVITAR, RiSE of Resistance, Guardians of Galaxy, Soaring, Peter Pan and the Roller Coasters. The Parks were all very clean, The Cast Members were all nice, I felt that Disney does a very good job with guest with disabilities, accommodation for food sensitivities and allergies. The prices for food and souvenirs are insane. Make sure to have a portable charger , very limited charging stations in parks. WEAR COMFORTABLE SHOES, HYDRATE and pace yourself, it’s a lot of walking. I wouldn’t purchase the photo pass unless you have a very large family. Overall In my case it was not worth the money spent for the Disney Vacation. If you have young children over the age of 5 ,I can see how it might be.

Really disappointed with the customer service. Ridiculous that they make toy verify your Florida license in person despite doing so online/. Also, the wait times on rides are ridiculously long and the toys and gear are so overpriced and they are terrible quality and either just don’t work or break in a couple hours.

Of course, here's an example from the experience of someone who visited Disney:

---

Visiting Disney was like entering a dream world that exceeded all my expectations. From the moment I stepped foot in the park, I felt transported to a place where the magic was real and the smiles were contagious.

I remember the excitement I felt when I saw the famous Cinderella Castle at the end of Main Street. It was imposing and majestic, and made me feel like I was in a fairy tale. As I explored the park, every corner was filled with charming details that reminded me of the Disney stories and characters I had loved since childhood.

The rides were an exciting experience in themselves. From climbing Space Mountain and feeling the adrenaline rush as I zigzagged through the cosmos, to sailing through the world of Pirates of the Caribbean on a boat and diving into the adventure, each attraction was unique and exciting in its own way.

But what struck me the most was the atmosphere in the park. There was a palpable energy of happiness and excitement in the air, and people of all ages were enjoying the moment together. Seeing children with their eyes full of wonder and adults letting themselves be carried away by magic reminded me of the importance of keeping imagination and joy alive in our lives.

My visit to Disney was more than just a day at a theme park; It was an experience I will never forget. I took with me precious memories and a renewed sense of wonder, and I know that I will always carry a little piece of Disney magic in my heart, without a doubt it is the happiest place on earth.

When we went there on a field trip middle school was skipping so they blamed it on us and Disney workers kicked us out but middle schoolers didn’t have chaperones or teachers with them we did !!..😡

We had been a couple of times on our last trip so this was a do the big rides as opposed to a full day. They had the Halloween theming up and it looked really good. We first of all did the Pirates of the Caribbean and I bet you can smell the water as you read this. Next up was Haunted Manor and while in queue we managed to get virtual queue slots for Tron as that was a big win having failed at 7am. After a spot of lunch we headed for a spot to watch the parade and then went on the jungle cruise before they shut it for refurbishment. This was when the problem of Florida in August hit as a big thunder and lightening storm slowly moved into the area which lead to an hour delay due to poor weather. What frustrated the queue more was the fact that once the weather had passed it took nearly another 45 minutes to get things running again despite hot sun. After this we did the new look Tiana's bayou adventure which was as good as splash mountain had been before trying out the new DOLE whip mango and Chamoy Float with chilli lime seasoning, this got reviews of nice but bit too much chilli, hmm ok but wont have again, meh does anyone want to finish mine, to OMG thats horrible, so I don't think we will be trying them again. This set us up for the final destination of the day TRON having seen it under construction 5 yrs ago, we couldn't wait to ride it. With the cunning Disney way of this is the last bit of queue before the ride, oh no there's more being used to full effect in this line the anticipation built. The ride position was good and wow what a thrill, easily the best ride in a Disney park by a long way.

Disney World is the same as its ever been. Innovation is lacking severely in the last decade. Old rides feel worn down instead of nostalgic, black lights cheapen every experience, and with every price increase the experience feels…well, a little less magical. Not *bad* but maybe your dollar goes further elsewhere (including other competitive theme parks in the Orlando area, or Disney’s other international parks).

Just to be clear, this one star rating is for the hotel only, not Disney World in general. We were there for 9 nights: Aug. 31 - Sept. 9, 2024. We stayed at the Beach Club, which is one of the Deluxe resorts.

We were on the fourth floor in the lobby wing, room 4206. This wing is in dire need of renovation and room 4206 needs to just be closed until they correct the problems I'm going to detail.

The room itself was okay. Size was large and furniture was pretty old. But the biggest issue was with the maintenance of this room. It looks like at some time in the past there was a problem with flooding in the bathroom and sink area, because the bottom of the baseboards and bathroom door were beat up and deteriorated. Someone tried to repair the damage by simply squeezing a tube of grout all over the bottom of the baseboards. The bottom of the bathroom door was peeling off and had been painted to try to conceal this. All in all, these "repairs" looked like they were done by housekeeping, not by qualified professionals. They had a look that you expected to see in an old Motel 6, not a Disney resort and certainly not a deluxe resort.

In addition, the toilet paper hanger on the wall in the bathroom had been ripped off and repaired by simply screwing it back on and putting a little putty and paint on it, without blending it into the wall. Again, something you'd expect in a low rent motel..

Don't take my word for it - look at the pictures I attached. Is this something you'd expect to see in a room that can cost over $800 per night in some months?

Finally, the electric plugs in the nightstand didn't work, and the ones under the television didn't work. This leads one to wonder if other things aren't being maintained - like the sprinkler or smoke alarm?

Disney should be ashamed of itself for letting this room even be rented in this condition.

The bottom line is you should avoid the Beach Club until and unless they renovate the rooms. Even then, you have to wonder about maintenance in other areas related to safety.

This is the worst vacation my family has taken. The water park was closed for customers not staying at the Disney resorts without any notice. This left my family stranded at Disney Spring since there is no direct transit to Typhoon. I suggest not wasting the money for this water park at min. My family will never go to any Disney park in the future. The whole experience of trying to deal with this was oh sorry but we cannot do anything.

We have visited Disney World and Disneyland 8 times in the last 10 years and we won’t be returning. We spent 5 amazing days at Universal and left to a serious downgrade in accommodations, service and value at Disney. We arrived to a disgustingly dirty room with mold growing in the tub at Pop Century where we proceeded to deal with an insane amount of noise while they pressure washed the building. For what they are charging you should not have to listen to that for 3 straight days. Other than the skyliner, this hotel was a dump compared to our Universal hotel.

Some cast members seemed miserable especially at the 2 After Hours events we attended. At one of the events, we spent a half hour looking for where to get bracelets for the event as no one seemed to know where to get them just that we needed them. It was also pretty irritating that we couldn’t go on Tiana at the After Hours event when you’re paying $185 for 3 hours.

We booked lightning lanes ahead of our visit and my daughter got sick so that was a total waste of money. Everything from magic bands to souvenirs and especially food prices are outrageous. It completely sucks the magic away when you are feeling so blatantly ripped off. There was not ONE thing we did or bought that felt like it was worth it. The rides all look run down, the food portions have either shrunk or almost doubled in price, and they have taken all the good perks away such as transportation, free fast passes, magic hours, merch delivery to your room, and you can’t even order magic bands in advance if you live in Canada. I despise the lightning lane system annd it anllows for no flexibility in your vacation plans.

Unfortunately Disney is too arrogant and money hungry to care, but we will not be returning. For the amount we spent, there are much better options for our family.

It was everything plus some ! I ENJOYED every minute. I genuinely would recommend anyone, even if it's once , to go here and LIVE IT UP.

There isn’t much here which isn’t jus do perfect for the Disney kid in all of us - crowds aren’t fun but they’re just Disney kids too so share your environment

Very expensive. We didn’t do the meal package because with a family of 8 some of us wanted different meals at different times. Refillable popcorn was helpful. A lot of rides had a lot of breakdowns. Very annoying to wait a hour and the ride goes down. The cast members happiness meter was only a 7 out of 10

Staying at Disney World Resort was pure magic! The rooms were comfy and themed perfectly, adding to the excitement. The staff was super friendly, and having easy access to the parks made everything so convenient. From the pools to the dining options, every detail felt magical. An unforgettable stay!

Disney has lost their minds. Park Hopper costs a fortune. Parking is $30. Once you get in the park and realize you can’t ride anything without waiting 60+ min, you purchase the Genie pass out of desperation. Then you realize it doesn’t cover the popular rides but for $15-$25 more on top of all the other expenses, you can pay to ride the popular ride.

Best of luck to everyone. Make sure you have deep pockets. I miss the days of the ole’ FREE FastPass. Disney was a true dream back then. Now it’s a total nightmare.

So disappointed! For those who know Disneyland Paris, it's really not worth the price! Several attractions closed for renovation. Some new attractions (some fake) others with a 70mn tail... Fast past for 3 attractions at $35. Breakdown after 1 hour of Tiana's tail at the bayou... Then when we came back: 70 minutes of tail... Headband $35, sweater 60, t-shirt 25.
Don't forget to ask the guest services for the 1st time badge (and last by the way).

We visited Disney in Oct 23 2023. As the title says , months later and it still hurts.
Please Please keep your money, sanity and family relationships, stay away.
I have visited Disney many times over the course of 45 years. This last visit, proved all negative comments true. It is all a money grab with no value.
You pay through the nose for crappy foods, to skip the line (genie plus), wait for rides that don't work, fights crowds, try to dodge many people who are drunk while security only engages you for trying to get on rides that you spend thousands trying to get on.
Line up, hand over your wallet and don't expect service or value.
You have been warned.

Belated (our sons are late teenagers now) trip to Disney. I must admit the ferry ride cross the lake and seeing the castle in the distance for the first time were pretty magical.

We had a great day and everyone should visit at least once in their life.

Only complaint was all the incredibly rude people holding up their phones to film the firework show and not caring if they blocked the view for others. Nobody want to watch your rubbish, shaky film so put your phone away and try to enjoy the moment.

You can't explain in words what it means to enter these theme parks. From the moment you enter you are enveloped by the magic of each and every activity that exists.
Shows, attractions, cast members, hotels, shows... everything deserves my highest score. They take care of everything in maximum detail so that the experience is unforgettable.
We visited all the parks and were delighted with the particularities of each, making special mention of Animal Kingdom as we loved it.
The only negative thing I can say is the influx of people. In the early hours of the day you could move around the parks, but from noon they started to fill up and by late afternoon the capacity was suffocating. But I understand that they are parks that visit thousands of people a day.
The only shame I've come back with is not being able to stay longer, but that's fixed by repeating the experience.
The price of tickets is expensive, but it is worth every euro I have invested in going and I am sure that not long, I will return.
Thank you very much to all the staff at Walt Disney World Orlando for making this experience an unforgettable memory.

Pound for pound the worst value for money for anything we’ve ever done, ever.

The Magic Kingdom is more Commercial Kingdom. We expected to be greeted by Mickey, Simba or Stitch. Instead, all we got was a chaotic and badly run gift store that doesn’t have anything in any normal sizes. Kind of like a TJ Max but wildly more expensive. After TJ Max, there’s a “food” place where you can buy gross hotdogs - and nothing else.

Surely we’d see Mickey and Simba after the gross hot dog? No. Aerial maybe? Absolutely not. We did see Aladdin, but this was on a ride so dull that it wouldn’t excite you at local fair, let alone at the “most magical place” on Earth.

The biggest disappointment was the Star Wars area. No Jedi actors in the street. No interactive R2D2. No Yoda. Just a couple of mundane rides that also wouldn’t move the pulse at your local fair.

Just a massive anti climax.

Disney disappointed me this time. It's frustrating to be constantly reliant on your cellphone throughout the day when you're supposed to be relaxing on vacation. The lack of clear signage in the park is a letdown, and having to schedule appointments for each ride is inconvenient. I advise against purchasing the Genie service as it's almost useless. If you book a ride that's two hours away, you can't reserve another one. If a sudden opportunity arises, you have to cancel the original ride, book the new one, and risk missing out on your preferred ride later. Disney's digital connectivity requirement lacks charging stations, unlike airports that offer numerous options. You'd have to pay $30 for a portable charger when your phone dies, leaving you stranded without access to rides or maps. The only solution they suggested is a change coming on the 24th with the Genie. This experience was so disappointing that we're giving up on the remaining two days of our four-day tickets. It's too exhausting to spend a full day dealing with these issues, heat, rain and ineffective cast members. I will say Andy at the Magic Kingdom saved me. Our phone went dead and he had the sense and ingenuity to print us hard copy tickets and access our Genie and help us with bookings we can follow with a hard copy ticket and just knowing what time it is. Thanks Andy. The rest of the day was a mess!

Woot I finally got to go to Disney World, I'm sure as an adult it's a lot different than as a child. I think it's a fun place go to go if you can get passed the lines. I highly suggest if you can't walk far, you rent out the Eletric wheelchair, manual wheelchairs and baby/child strollers. Please read fine print, each part of park cost to get in. Especially with universal, didn't realize you had paid a different price to see Harry Potter area. The last thing is I had one issue with an employee (who had a poor attitude), and it was at the start of the day trying to get on to train.

Disneyland Employee falls off golf cart, look it up!

Disney World Warning: Passive Aggressive Crowd Behavior

Disney Staff said-- they allow people to cut the lines!

Their reasoning is someone can cut the line if
1. going to the bathroom
2. need to get water
3. need to join their party

So while you wait hours in line if someone comes near you and "cuts" its okay in Disney's eyes, essentially allowing "spot saves" for unlimited amount of people.

No security guards to enforce crowd control, unfortunately Disney is holding a "let it rip" attitude towards crowd control. There is absolutely zero safety for guests.

Sadly Disney has changed, you try to convince yourself you can dodge the crowds, you can handle the lines, but in reality you can't. The entire day is set up for you to fail.

The lines are 1 hour 15 min. average, no crowd control, immature parents who do not control bad behavior of their kids.

Similar to Hunger Games! Buyer beware!

I have frequented Disney World and Disneyland for the last four decades and was super excited to book tickets for Magic Kingdom for a joint birthday celebration with my son followed by a fun trip around the world at Epcot with my sister and best friend.
It was hands down the worst decision I could have made as we spent over an hour per attraction waiting in line resulting in us experiencing only 5 rides at MK and 1 ride at Epcot. That alone wasn’t worth it but add to the outdated rides (animatronics not working) and lack of magic (ex. no more characters walking the park), I think the glory days of the happiest place on earth are gone. I should also add the vendor lines were just as long so didn’t taste food/drinks at many countries in Epcot because it was so crowded.

I expect more from Disney after paying thousands of dollars expecting the basic access to rides and food.

I would have given this feedback directly in their follow up survey, but the questions were all geared towards the Disney app- it’s clear where investment is being made.

It is a total PAIN in the butt to manage all your plans. It’s a circus trying to just go to an amusement park. I have been going there for 40 years and it has progressively gotten worse through the years. The stress is awful just coordinating everything. Fast lanes lightning etc. it’s a circus and what use to be fun is a computer and phone nightmare. It sucks. Lines are bigger than ever it seems

I first went to Disney world in the 70s it was great. Great attractions short lines. Went again last year oh the crowds the unbelievable long lines. Literally over an hour wait. Yes the rides are wonderful but the cost and lines ruin it all. I will never go again oh and if you pay even more you can skip ahead of some of the lines that's real fair. WALT would be horrified

We did all the parks and finally Magic kingdom, very disappointed compared to Disneyland Paris! Little innovation in this park, attractions broken down for whole days for a prohibitive price. Do disney hollywood studios instead.

The most magical park Disney has in Orlando. Perfect for a family vacation. With lots of fun rides and a wide variety of food 🥰

I have been going to Disney World on average of 2 times a year for the past 32 years. over the past 10 years I have been using thier Dissability Access service because I have Neuropathy in both my feet, high blood pressure and Diabetes. Disney World's DAS has changed and now I am no longer able to use the service. Just came back from vacation at the WDW resorts and didn't have the same great experience i always have. Standing in longer lines made my feet hurt and couldn't get around the parks that much. I didn't have the magic I use to have. Still love Disney wish they would go back to the old DAS system.

They offer a free first day waterpark which we got in at 9pm so couldn’t use and they did not offer to assist with it said I had to pay for the park day I did not go to bc I thought we had one water day. Didn’t understand that when booking. Spent 10000 dollars and they couldn’t accommodate me in that. I will not be back complete rudeness and my hands are tied to both Disney online and the front desk people. After all the money I spent in the parks and everything still spent 370 for the waterpark day. Super tacky

Amazing! Magical! All 4 parks are so great!!!! My kids- one a toddler/ and one school aged-- they both loved it!!! So worth it!!

Overpriced, over crowded and no longer has the magic it once had , due to being so busy we managed about 4 rides ! God knows how much that works out per ride, we are dvc members and the perks for this have slowly disappeared as well. I think Disney need to forget about corporate greed and cut capacities down by half then at least you would stand a chance of having a good day, instead of stressing about how much money you spent for very little in return.

An incredible experience that they must live at least once in their lives, returns to your childhood, I definitely loved everything

Biggest rip-off on the planet! Walt would be ashamed! We have been coming to Disney for several years now and each year is worse. This is our last visit! Lines are ridiculous for rides, food, even coffee or snacks. They let too many people in and you spend the vast majority of your day standing in lines or weaving through shoulder to shoulder crowds just to walk down the street. They have found a way to charge for every little thing while still making it inconvenient. Disney used to be the gold standard for customer service. Aside from the staff, who is still cheery and helpful as always, it is no longer worth the time, money or grief!

Disney is the most beautiful place on earth and I was so happy to be there, enjoyed it like if I was a kid again, it’s never too late to go to Disney,thank you for so many memories,looking forward to visit again.

I have been going to Disney every few years since 1978. Always magical! Not anymore. We returned from there after a five night stay in January 2025 realizing the magic is gone and the Disney brand has fallen far indeed. The customer service was abysmal. Cast members were rude, unhelpful, openly on cell phones and completely disregarding guests in lines, discussing their conflicts with their bosses in the gift shops, complaining of short staffing, and the list goes on. When we returned, I reached out to them by phone. Was told I had to email complaints. I emailed and was dismissed and told that they were glad we managed to find two positive experiences in the midst of the experience and hoped we would return. It took two more emails and a request for a call to discuss the poor service received. They care nothing about the guests and only about the money. They could have cared less that their staff appeared miserable and unfriendly. They think that their brand will carry them. We won’t be back and for those planning an Orlando trip go to Universal Studios. Service was impeccable. Parks were clean. And it is cheaper.

Better than universal, but nowhere near as good as it used to be. Crazy expensive for what is actually provided. Way too overcrowded for the capacity of the parks - barely impossible to move around for much of our visit, yet alone get on anything. Staff and food were extremes of either very good or absolutely terrible (very little in between.). Increasing changes in the parks are also dull - for example conversion of Splash Mountain to Tiana’s. Just dull, and no need to change something that was really good for something that’s average at best and spent most of the time during our visit broken down. The shoehorning of stale movie IP into parks was also tedious. Disney used to have imagination and use the parks as a way of creating new stories. Now it’s all about extending the life of some pretty overused and tired franchises. Hotel was crazy money for the quality of the room. Transport was slow and, again, overcrowded. Overall, Disney World isn’t what it used to be and wouldn’t be somewhere I’d rush back to again - it just isn’t worth it anymore.

Worst service ever. Rides keep “breaking down” last minute 15 minutes before closing. What’s the chance of that? It shows that the workers don’t care about the people, and only the pay. So lazy. The Frozen Ride got cancelled so we had to go later, and they wouldn’t let us in but when we told them we had a DAS they did. (They don’t want to get in trouble). They just cancelled the Star Wars ride last minute. They cancelled and said stuff “broke down” a few more times too.

Service: 2/10
Food: 6/10
Price: 3/10
Fun: 4.5/10

Disney World is way too expensive for what you experience. The lines were very long and prices are very high. I would not recommend it for anyone.

We stayed a week staying at Disney's Art of Animation hotel in the Lion King block. Resort themed very well and with great free connections to all parks and Disney Spring both by shuttle bus and cable car (used both). What about the parks, of course we visited them all and for us it was a fantastic experience. Our preferences went to the Avatar and Expedition Everest attractions at Animal Kingdom, Mickyes and Minnie's Runaway Railway, Tower of Terror, Aerosmith rollercoaster and Stare wars Rise of resistance at Disney's Studios. About Epcot we could not express ourselves because we found it wonderful everything (special mention to Guardian of the galaxy). The Magic Kingdom obviously magical although having been two more times to Disneyland Paris was not a novelty for us as it differs by a few attractions. We were definitely impressed by the much larger spaces including the huge castle. I want to point out that we had a 6 days done all the attractions and we needed on some occasions to buy the single Skip the line ticket as the queues were excessive but we had put it into account. The mistake of those who complain is certainly not to estimate that to do all the parks calmly you need a week to enjoy the surrounding attractions such as Disney Spring for example or Minigolf Fantasy or just for a swim in the beautiful hotel pool or a simple walk in the countryside. We in 6 full days we were able to do everything because there are also to consider long stretches on foot to reach the parks or between an 'Attraction another. To be planned in writing maps in hand. I also want to point out the unmissable evening shows. Experience to be repeated certainly in a few years. MAGIC

Our family always has fun at Disney. The parking is always a pain, but we pay for the better parking spaces. We love the boat ride over and the view of the Castle.

Disney or Comcast? Based on the service at parks and resorts, I can’t tell the difference lol. I’m assuming the employees are underpaid, especially management as there has been pressure to maximize profits which will work for the short term but will irreparably harm the parks brand for years to come.

What an overhyped place filled with the crap of humanity and park workers who do nothing about the rude selfish trash people that cut lines and threaten you when you have the nerve to speak up. It was miserable, expensive, long lines, very few good rides and crap humans everywhere. Filed a complaint and they pretty much said oh well. Will never go back, I don't know why people waste their time and money.

This service was good in the state, but the service AI they now use has seemingly gone straight down...
Won't change this place for anyone.. uodat 30 min queue.
For food???

Beautiful experience, Hollywood Studios to see especially for Star Wars lovers, amazing sets, despite the heat. Magic Kingdom with all the Disney atmosphere guaranteed. Epcot for a cultural journey, Animal Kingdom for the little ones. If you want a complete experience it is to be seen. Book tickets in advance, highly recommended because they cost.

Went with son,daughter-in-law, 3 older grandchildren. Son got all the plans made. We stayed at the Art of animation Resort Little Mermaid. They did all 4 parks we did 2. Used gondola for Epcot and Hollywood studios they used bus for Magic Kingdom and Animal Kingdom so no driving. We stayed at resort 2 days and enjoyed the pool and just chilling while kids and grandkids did the other 2 parks. We came back to resort for afternoon when we did Epcot and Hollywood studios which was nice for Papa and Memaw to rest then went back. Did some laundry washers were good. The vendor for laundry soap and fabric softener let machines get empty so if you think you'll need to do laundry pack some supplies. The front desk did give us soap when we told them . If you do the dining plan it's limited use at parks. We got to may meals. Should have gotten more snacks. Recommend getting a sit down or two on the plan those can be used at park. Refillable mug only good at resort so not a bargain in my opinion. Rooms were small for 4 people but we only slept there and showered so.. I would do this again. Alot of fun and great memories made. Oh and we went to Disney Springs in the afternoon before 3 and the crowd wasn't as bad got right in for sit down meal. We took a bus there too from resort.

I am writing to express my deep disappointment and frustration with Disney’s current ticketing and holiday event policies—specifically at Magic Kingdom.
It is already extremely expensive to purchase park tickets for a family. After paying what feels like an arm and a leg just to enter the parks, it is frankly ridiculous to then find out that during the holiday season guests cannot even enjoy Magic Kingdom at night unless they pay an additional $200 per person for a “special celebration.” This type of experience should be included in the cost of a standard park ticket, especially given how much families already spend to visit Disney.
How does Disney realistically expect middle-class families to afford an extra $200 per person on top of airfare, hotels, food, Genie+, and merchandise? For many families, that additional cost turns what is supposed to be a magical vacation into an unbearable financial burden.
Disney has long claimed to be a place “for families,” yet decisions like this send a very different message. At this point, it feels more appropriate for the logo to be Mickey Mouse holding $100 bills, because these pricing practices make it nearly impossible for middle-class families to enjoy what were once included experiences.
This is exactly why my husband has refused to visit Disney for years—he has repeatedly said it is cheaper to take our entire family to Europe than to visit Disney World. Sadly, after experiencing these policies firsthand, I now understand what he meant.
Disney magic should not come at the price of financial stress or exclusion. I sincerely hope the company reconsiders these policies and finds a way to make holiday experiences accessible to the families who helped build Disney’s legacy in the first place.

Disney is a magical place in many ways. The rides, hotels, and restaurants are, for the most part, great. My complaint which has leads me to the two star rating is that over the years they have cut a lot of the benefits from staying on site down, such as the bus transportation to and from the airport and the free magic bands while continuing to increase prices and nickel and dime you with paying to cut the line. We are dvc members and it is difficult watching Disney slowly take things away. My other complaint is that vacations are supposed to be relaxing. Of course Disney vacations are never completely relaxing because you were running around a lot but forcing people to get up at 6:45 in the morning to make their genie plus and lightning lane selections definitely makes it much less relaxing. The technology and the technological requirements to manage your day in the park is getting ridiculous. For five days on my vacation I had to get up at 6:45 AM to book all the genie plus and lighting lane selections for our entire family. It was hard to go to sleep afterwards.
My last complaint is regarding the public transportation around the parks. It seems to be getting worse, except for the gondolas. The wait times for buses at the contemporary were ridiculous and the monorail broke down on us multiple times.
I know Disney can do better and they need to reevaluate the Disney app in the genie+ system.

Before my visit, I need to point out that I have never been a big Disney fan and just wasn’t that bothered about going to Disney World. It isn’t my cup of tea and I’m not a big fan of theme parks. 10 days later…oh my gosh, what an amazing and magical place I have just been too. Magic Kingdom, Animal Kingdom, EPCOT, Hollywood Studios and Disney Springs are not of this earth! I’ve had the best time ever and it’s not the rides or characters that made me happy, it’s the energy of everyone who is involved. There is no pace like it on this earth. I cried at seeing the Millennium Falcon, The Disney Castle, The Epcot ball and being on the Pandora ride. I am now a Disney convert, I love the music (yes, even it’s a small world and journey into the imagination), I love the Frozen singalong, the muppets show, the lion king show and the river rapids where we got absolutely soaked. Every staff member is friendly, knowledgeable and a credit to Disney. I felt like a kid, adult and more importantly, I got to escape from our day to day world. Somehow we walked 20km a day and put weight on! Well worth it and now off to subscribe to Disney+

Disney family vacation has been on our list and we finally decided to go. I have always pushed back due to cost and would much rather enjoy a weeks vacation on the beach, preferably Anna Maria Island. Anyways, off to Disney we went! We stayed at Art of Animation resort inside the park. We were only at the resort during the night and spent the rest of our time in the parks. We could hop on the skyliner and go to all the parks, except Magic Kingdom. We took a bus to Magic Kingdom. The parks were crowed and we had to purchase lighting passes to avoid the long lines. I would recommend this option even though it cost more money. We had a good vacation but man was it expensive. I don’t believe the cost matched the overall experience. If Disney was a little more budget friendly, we would make plans to go back but until then, back to the relaxing beach getaways. I say if you have never experienced Disney, go for it. Be prepared to spend a lot of money. Also, if you plan to visit all the parks, make one day just a day at the resort to relax. I’m giving this review a level 4 rating because my kids had a blast. They enjoyed each day from the moment the parks opened until the fireworks signaled the end of the day.

They need bigger hitting rides. Most of the rides are old and un interesting. The park looks and feels dirty. The queues for the mediocre rides were long, over an hour and a lot of the wait times were vastly understated. The parade was joyful but very short. The train ride was again boring, you can't really see the park. Some of the commands from staff were like they were hearding sheep and got too much. The highlight of the day was the Creme Brulee croissant in Gustovs. We lost the will to live and left the park early, not waisting anymore of our time. Hollywood Studios was outstanding and Animal Studios very good.

My second visit to Disney World since 2014 proved to be a huge disappointment, I visited Magic Kingdom Park with my family and we found attractions being closed after waiting more than 1 hr in line and with the Cast Member without giving you explanations.
I also agree with other reviews about the need to give it better maintenance or even renew the attractions and several notice the deterioration and are no longer entertaining.
By the way, the food has dropped a lot of quality and the water they offer tastes disgusting, including that of the drinkers.
The only thing that saved the day was the fireworks display in the castle, although for the ticket price, you really expect the best of experiences and this time I didn’t have it.

What happened to the Disney I remember from my childhood? As one online reviewer said, Disney is now a place for influencers and the wealthy elite. $200 per ticket, $30 to park, and $40 per person for Lightning Pass = little bang for your back.

If you want to go on more than three rides (and not wait in line for 1.5 hours PER RIDE!). you will have to update to the "Lightning Pass" for an extra $40 per person. That's right, the regular $200 ticket is basically worthless, so Disney milks you for more money... and after 12+ hours in the park, we were still unable to go on all the rides.

Disney lets too many people into the parks, the rides are constantly breaking down, and the Lightning pass is great ... IF you are wealthy and can afford the extra money to guarantee THREE rides. That's right, you will spend roughly $80 per ride, unless you have the endurance to wait in line for 1 - 1.5 hours PER RIDE.

This makes me so sad that I think I am done with Disney after four decades of enjoying it with my parents and later introducing my own family. There is very little value in going anymore.

Parks are extremely hot and there is definitely not enough shade in parking lots, they should install car ports. Also I don’t think service dogs should be permitted in parks if it’s 80 degrees or more as we saw a number of service dogs struggling and overheating which is cruelty to animals in my opinion.

First off don’t forget your walking shoes! You are allowed to bring your own water and food as well. The park plus comes with the typhoon lagoon water park. It’s $30.00 per day to park your vehicle you are allowed to use the same parking ticked at other parks if you decided to park hop. You need an entire day to explore Epcot there is just so much to see and do you could spend all day at one park. Animal kingdom closes early at 6PM so if you wanted you could go to magic kingdom and spent three hours and stay for the Disney parade and fire works.

We have been Disney World fans for decades, and visited for 7 nights or more over 40 times. Where else could you go and stay in a completely different atmosphere each time? Would you like to stay in a beach setting? Or overlooking an African savannah? How about deep in a forested wonderland? Disney was so adept at creating over 20 completely different vacation resort themes, that you could be in your hotel and not even realize that a theme park wonderland awaited outside because you were so enthralled with the deep theming throughout your resort. Each of the different resorts had their own personality and decor, and this really helped immerse you into the story of that resort. Did you notice that was all past tense?

What the heck happened to the Walt Disney World Resort? Gone is the individuality of each of the different resorts' rooms. Now each one is literally a cookie cutter stamp with only artwork and MAYBE a textile or two being themed to each particular resort. Remember when the Wilderness lodge had dimensional animal and plant tilework in the shower and kitchen? Remember the heavily themed textiles and carved wooden hickory furniture in the rooms to add to the "log cabin" feel of the whole resort? Gone! Remember the anchors and porthole mirrors in the Yacht Club's rooms? Gone! Now, all the rooms in each of the resorts has the exact same furniture and cabinetry. It's all vanilla and truly lacks the charm and theming that made Disney so famous. What's next? Whitewashing the exterior of the Wilderness Lodge to get rid of that "dated" brown exterior? Of course I jest. The log cabin look on the exterior is absolutely stunning and outstanding. Whoever they hired to "redecorate" is putting interior decorators to shame. How on earth could they eliminate all the special sentimental theming?

And did you like the Magical Express? This was a cushy ride service on plush buses directly from Orlando International Airport to the Walt Disney World Resort. This "included" service got you straight into the magic (at the time it was magic) and then took you back to the airport at the end of your stay. Gone! Now anyone can see that taking people directly to the resort so they didn't have to rent a car meant that they more than likely stayed on Disney property the whole time, thus spending all their money with the mouse for meals, souvenirs, tickets, etc. It was pure genius! Now folks must either take ride shares or rent a car. Guess what happens then? They reduce the number of days on their Disney tickets to go to Universal, Sea World, Busch Gardens, etc. because they have handy transportation. And eat their meals and buy souvenirs there. Duh! Of course Disney already had the cost of this "free" service added in to your package. If they needed to raise it $5.00 per person to make thousands more per family, they sure should have. Rookie mistake by some bean counter.

Remember the friendly service? And cast members who went out of their way to take a moment to make you feel appreciated? Gone! Even the smallest request seemed to be a life altering inconvenience for cast members to address, and it showed. Wow.

What happened to security and safety of personal information? Now when you check in they come out into the lobby away from the reception desk to check you in on iPads near other guests. Why can't we stand at the registration counter that is still there for a bit more privacy and security as we discuss credit cards, ID's and such?

Remember room service at "Deluxe" resorts? Gone! Whaaat?!! How can you be a four or five star hotel and not have room service? Sometimes, at the end of the day, people are just worn out and don't have the energy to go back out for dinner. Especially in the heat of July. Why wouldn't Disney want to capture premium pricing for room service like they have done at Wilderness Lodge SINCE IT OPENED? Instead they got no money for any of our evening meals. That's at least $1,000 lost on just the two of us. Now multiply that by all the rooms and villas at this resort. The food is already being made at Whispering Canyon (this is where Miss Jenny's In Room Dining got their menu items in the past), so hire some folks to run orders to rooms like before.

In the room, theme parks and on Disney transportation, we also saw many items in disrepair or badly in need of replacement. At Wilderness Lodge's boat dock, large chunks of wood were missing from many of the planks. These holes could easily catch someone's foot and twist an ankle, for example. Amenities were closed. The dishwasher in our room didn't work. The stove knob didn't work. The sink in the bathroom backed up with only a trickle of water on while you wash your face. The refrigerator was so out of balance that it wouldn't open correctly. The theme parks seemed dirty this time. I have never seen them like this, but rather always felt safe and carefree at any Disney park. I could go on...

I am deeply saddened to see Disney eliminate everything that made them special through the years. Those of us who have been going for 35 years see less and less with each visit, while the prices go higher and higher with each passing day. But don't get me started on their silly minute to minute "dynamic" ticket pricing changes.

I bet Universal is pleased to see Disney eliminating everything that set them apart from their competition and made them number one. Watch out, Disney... They're on your heels.

This is my second experience to a Disney theme park, the first being Paris which I have to say is better for younger children.

The park in Orlando is beautiful especially with the autumn decorations up but the lines to get on rides were 2-3 hours and trying to keep younger children entertained for this long was impossible. One ride had a fast track line of 2 hours 44minues. There was no little outdoor parks that we could find so children spent most of time in Disney buggy in the heat.

We ended up leaving at 2pm as 2 rides were shut and only managed to go on carousel and speedway. Over £1000 down for 8 of us and feeling completely ripped off by Disney experience

Terrible place, come wait on the slide, wait, the queues are huge, some slides at all for 70 minutes have to wait!! It's terrible, well, here we are, so in one place we stand all well, the queue goes, eventually almost at the very end everyone stopped and the queue does not move not drop!! Standing around 30 minutes, asking the consultants what happened? They say they can't say anything since they're working on the phone, we wait, we're going to leave and then we find out that the coaster has stopped!!It's been 2 hours now and it's still closed,although you look and the cars themselves go every time but there's nobody there! Not recommended!!!!

Here is the formal complaint that I have just sent through to guest services for which I am still awaiting a response.....

It fills me with great sadness that I find myself writing this formal complaint directed at a company that I had come to believe were inclusive and the most welcoming towards children, particularly those with disabilities

We had booked what was supposed to be the holiday of a lifetime with 7 members of my family who had travelled from the UK and Canada to spend the holiday period in Orlando Dec 2024. Prior to our departure, I had done as much research as I could with regards to how Disney in Florida could account for my sons additional needs who is medically extremely complex with both physical and cognitive disabilities. I had reached out to various departments of yours to advise that all links associated with your disability access service were not working when browsing from the UK and I was told that I could do nothing in advance to get arrangements in place and simply had to visit guest services on the day of our arrival to make the necessary arrangements

Other than thinking, we may lose a little time through queuing at guest services, I suppose I was ok with this and thought nothing more of it.

Upon arrival at the magic kingdom on our first day, we were greeted with a queue of around an hour and once speaking to guest services, I was told they would need to arrange a virtual consultation via zoom to establish the support/accomodations that could be provided for my son. It was at this point that things started to go very wrong. An interview was conducted with myself and both my son that appeared to focus on why my son could not queue for an extended period of time; I went on to explain why this was physically not possible for my son due to his cerebral palsy and why cognitively this would not be possible as my son does not really understand the concept of queuing and would get upset which could lead to anger and aggression.

The individual that I was speaking to on the phone quite simply infuriated me. After stating that the DAS would not be appropriate for my son I challenged him and asked him how he could make such a judgement based on a short virtual consultation and asked him how he has was qualified to make a decision about physically disabilities when he himself stated he was a phycologist. DAS was rejected and no other accommodations offered were suitable.I was simply referred back to guest services whom I continued the conversation with in person.

After being told that there was no one in guest services that could overturn the decision or discuss the specifics of further, I asked to speak to a manager whom although, very understanding could not also overturn the decision. This lead to a very difficult 30 or so mins where both myself and my wife were getting very upset with how we and particularly my son had been treated which for me left me in tears as I could not believe we were having this issue with Disney. I had to ask my son to wait outside as I could also not bear for him to hear what was being said and he himself was getting upset. The manager at guest services went on to say that the DAS has been recently changed and that many customers were unhappy not only because of the decisions being made but because the decisions were being made by a separate team that no one could speak to in person which is far from ideal from a customer services point of view.

In essence you had simply stated that my son was essentially not disabled enough to benefit from the DAS which I have no words to describe and again, I cant begin to explain to you how much this infuriates me

We have had many experiences of this sort in the past. We have visited Disney Land Paris on may occations whom are extremely accomodating where they essentially issue a “fast pass” which allows my son to not queue. I had understood that the DAS scheme would offer a specific time slot for when we could entire a ride and hence we would not need to queue but this was not available. I should go on to note, that we visited Universal Studios the day before whom had offered this type of pass which did help and should also not the airline companies for example allow us to board first so that my son does not need to stand in a queue when boarding a plane. This is also something that is offered in airports were we are guided to a much shorter disabled queue to avoid queuing for a long period of time (in passport control for example) when the main queue is long. In essence, during this trip, Disney has been the only company that has not tried to accommodate the needs of my son in any way at all!

I could simply not understand the decision Disney had made and quite frankly it ruined both days that we spent at Disney Parks. We managed very few rides, simply because my son could not stand or sit in his wheelchair for that amount of time. Any healthcare professional with an understanding of cerebral palsy would have understood this and we even brought documentation from Theo’s Healthcare providers in the UK that clearly stated that Theo could not stand in a queue for an extended period of time and that other considerations should be provided because of this

Disney made no effort to accommodate my son…In fact what we noted during our time at Disney is that there were actually very few disabled guests utilising your lightning pass or disabled queues other than elderly individuals that clearly had more physical capacity than my son when we observed them transitioning. I will go as far as to say that Disney simply seemed to be more concerned about selling lightning passes rather than accommodating the needs of disabled guests.

With the process that Disney currently employs you are simply introducing more discrimination and further lack of equality amongst disabled guests…decisions which appear to be made by individuals that are not qualified to make such decisions

The above is my formal complain and I expect you to take this very seriously as I am prepared to make a lot of “noise” about this particularly with the disabled community through social media

There is much you can do to improve your existing DAS process if you chose to listen and action the feedback that you are receiving from your guests

The original manager that I spoke to at guest services offered to refund the money that we had paid for the 2 day passes for all 7 guests. The very least I expect from you is to honour this gesture but I expect far more as far as an appropriate response to this email as well as stating how you will address the issues that we faced as well as offering an element of compensation if you ever expect us to return as guests and to not escalate this even further through social media

Please take the above seriously and provide a timeline response that does not include any generic response!

We stayed at Pop Century and park hopped during our three day stay in December after Christmas. Though the crowds were big, we used our lightning lanes and park hopper pass to make the most of our time.

We went with the grandkids and family. We used a Disney travel agent which made everything so much easier. We stayed at POP Century and visited all 4 parks. We did the sit down meal plan which worked out great for us as we did a lot of the character buffets. Highly recommend getting the Memory Maker you will have so many awesome family photos.

I went on a band trip although it was pricey same with the food. We had a lot of fun on some of the rides with a lot of friends and some food. Some rides you do have to book before you go or really one Tron. We went to some rides and some other rides I don't remember the names but they were a lot of fun. We did not go to all the islands that were part of Disney but we still had as fun considering we were on one island for a whole day. Definitely recommend if you can financially afford.

We were so excited our oldest had a wrestling tournament in Orlando the week before Christmas. We were in Disney November 2012 and the holiday magic was beyond special. We wanted our 3 children to experience it and finally remember it now that they are older. What a disappointment. Ticket prices were beyond expensive and the magic was gone. None of the special landscape and holiday decorations that filled the park. Cheap projected images on the castle. Less of everything in the park. Less entertainment. More money for everything AND less of a special experience. Truly broke this mom's heart my children do not remember the magic Disney once provided for the holidays.

Worst experience ever!!!
The line for a ride is 60 minutes minimum, and forgot about fast track it’s a waste of money as well. You still have to wait. The security check was also horrible. Selectively checking my kids, Asking a five-year-old to raise her arms and check her with a metal detector. While Other kids with their parents walked in without being checked, and they had book bags as well and they still were not checked.

If you are planning a trip to Disney world Florida give Tui a wide birth flight excellent but when we arrived the staff at tui had not added our dining plan so we had no food sorted as expected we had booked 4 excursions Busch gardens and seaworld and aquatica and Universal studios no one had told us where iur pick up points were no one knew we had to find out for ourselves noone told us Busch gardens and seaworld are cashless parks so we were totally unprepared it took us 5 days to sort out pick up points from the transport company with no help from tui when we did get back home and complained to the tui shop where we had booked the holiday they just did not care they raised the complaint but tui just keeps on closing the complaints with no explanation what an awful company they really don't give a toss

Booked a 2 week stay in Orlando, with Disney and Universal passes, didnt stay in a Disney hotel as extortionate prices, so stayed in an independent hotel on International Drive and hired a car so we could come and go as we pleased.
Get to Disney. Car parking cost 30 dollars. Massive car parks, but trams constantly coming and going to take you to the entrance...so you think!
Once at the park 'entrance', you then have to go and get either a mono rail or a ferry to the actual entrance! So all in all, from car park to Main Entrance, about 30 minutes on a good day.
Security are really strict, so be prepared to have your bag totally emptied when they search you.
In the park , the first thing you see is the castle.. still looking good. We had memory maker tickets, which meant if we saw an employee dressed in green, they were the photo takers. You would genuinely pose in front of iconic areas, ie, the castle, they would take a picture, you would tap your memory maker card or wristband and the photos would upload to your Disney app within the hour. Save to your camera roll the ones you want, and the rest disappear after 30 days.
It's a great service, good pictures, and you get so many.
Most of the rides were 15 minutes to 30 mins wait, but we found the queues were so much quicker than that.
We did most of the rides, the iconic Small World, Pirates of the Caribbean ( very disappointed as a very short ride), Space Mountain, etc.
The longest wait tine was Tron, 50 minutes plus for that, we gave up as it started to rain heavy as we waited in the queue.
The most bizarre thing at Disney is a thing called Tiki Room. It's just animatronic flowers and birds singing whilst you sit on a bench and watch. Totally no story to it, songs were very old and outdated, and we left the room both saying to each other. " What was that??
Avoid unless you have very small children, so bizarre!
We ate in the Diamond Horseshoe in Liberty Square. It's decked out like a wild west music bar. It was 44 dollars each, and kids are cheaper, but it's a 3-course meal, and all soft drinks are included in the price, and they refill the drinks all the time for you. It was like an all you can eat carvery except its all served to you at your table, but if you want more food, they bring it to you.
Cannot praise the servers enough, and the lady on the door doing the reservations, so kind and helpful. The food was so nice, a lovely place to eat.
If you want to see the parade, grab your spot about an hour before it starts. Believe me, you won't get a spot otherwise..
After the parade, it's like a free for all too the exit and mono rail or ferry. Be prepared for a very long wait, and again at the tram station to get back to your car.
Good day, parts of Disney are looking old now, though, and the Disney items on sale in the shops are massively overpriced.

Step right into a world of magic and wonder - where dreams come true! From the moment we entered the park, we were transported into the enchanting world of Disney. We spent the entire day there, from opening until closing, exploring every nook and cranny and racking up severe step counts along the way!

Sure, the food was a bit pricey, but that's to be expected. And we couldn't resist picking up some souvenirs from the gift shops—they were just too cute to pass up!

But most importantly, the experience was unforgettable. My family and I created many precious memories that will last a lifetime. We laughed, played, and got lost in the magic of it all. It, indeed, was a trip to remember!

Very disappointing and expensive visit . I visited with my two 11year old boys and there wasn’t enough of the bigger rides/coasters they were interested in.
Long wait times, poor queue management (compared to Universal) and despite the well choreographed shows, it missed the engagement and any wow factor.

Good points were that when we finally did get on some of the bigger rides, Star Wars was great along with Guardians of the Galaxy and Test Track.

Bad points, long queues, parks are way too far apart (although skyrider service did help but doesn’t connect to all parks)

Orlando and wider surrounding areas are a wonderful place with so much more to offer. We left Disney feeling cheated and disappointed. Never again.

Overcrowded, overpriced and overrated.

Disney has slipped quite a bit. Their customer service went down hill.
I have to be honest save your money and stay home. They are not customer service oriented anymore. Ever since the Disney's got taken off the board this place went to hell. Staff is unfriendly. Lower your expectations. I tried to cancel dinner reservations at Epcot center because of an injury more than two hours in advance. The app that was not working and I couldn't get through by phone call. I finally got a hold of an operator and he denied my request. The whole trip they've been unfriendly and unaccommodating. The staff is downright rude. The wristbands fall off your hands and they won't replace them. They don't have a secure fastening method. We lost two wrist bands in two days and had to buy new ones. The drink cups were a waste of money -they have no fill stations available. The lines are horrendous and it's a very uncomfortable feeling to be here. Save your money and save yeah yeah go ahead and your time and book another trip.

We recently went to WDW, October 5-11, 2024....yes, we were there during Hurricane Milton. My only comment I have is, we've been to Disney over 20+ times in the last 10 years. It amazes me how many people Disney packs into these parks on a given day. The lines for rides was ridiculous. I don't think I saw any ride under 90 minutes! 5 years ago, it wasn't like that. If you wanted to get on a ride, you either had to be the first one in the park or go online and sign up for a Lightening Lane time. I never went early, but one of my family members said they went to one of the parks during rope drop, you get in early, but the popular rides don't open until the park officially opens. So you're getting there early, just to get in line for a ride. Crazy! Years ago, rides would be open at rope drop. The new Lightening Lanes are expensive. Disney, bring back Fast Pass. People pay lots of money just to get into the park (on top of hotel, food, etc.), the least you can do is give them the free Fast Pass back. Although we were there during Hurricane Milton, the hotel we stayed at kept us safe (I'll review that hotel next), fed and entertained until the storm passed. With Disney adding 2 new lands to MK, be prepared in 2025 for many rides to be temporarily closed or closed for good, and for lots of construction walls. With those new lands, means more people. I honestly can say, this trip was probably our last time going to WDW. Sad to say it, but Disney is all about how much money they can make. Sad :(

Epcot Center
We were at the park on July 4th, 2024. The fireworks show was spectacular, however, we were not aware that the parking lot was going to be closed after the show. Consequently, we ended up going to the boardwalk which is far away from the parking lot where we had parked our car in the morning. When we realized we were taking the wrong direction, we tried to go back, but then we were informed that once we had left, we were not allowed to return. Our only option was to take a shuttle to one of the Disney World hotel resorts, and then take a second shuttle back to Epcot Center. It took us around 2 hours to be back to the parking lot. When we got there, it was 11:30 p.m., and we found a young lady wandering about the vacant parking lot, totally by herself, trying to find the spot where she had parked her car in the morning. She had gone through exactly the same experience as we did. Being terribly concerned about her safety, my husband and I asked her to get into our car, and we drove her by the security area, where she could at least find someone to walk with her until she could find her car. Epcot Center needs to do a better job informing people about what happens when you stay for the fireworks shows after the park closes at 9 p.m. In addition, there was not any signage about the two different exits: one to the parking lot and another one to the boardwalk, which has nothing to do with the park. We had a beautiful day at the park, but arriving back to the hotel after two and a half hours, when it would have taken us just about 20 minutes, was really stressful.

I always heard how amazing this place is. It's an absolute nightmare. Charging $280 for a basic dinner to see a bunch of young girls dressed like a princess? Absolute expensive joke. The rides are lame and they used to have better rides at Kings Island. This place is an overrated expensive joke. The characters look like something you could buy at Spirit Halloween or a dollar general. Very poor experience at this dump. Won't waste 5 grand for this crap ever again.

Experience was great! The only thing was I wish the fast passes were a bit better. You have to reserve a fast past spot and you cant reserve anything else until you are past that time. I don't know if it was becuase we were just coming back from universal with fast passes when we could go whenever we want but just don't buy the fast passes there not worth it my best part about this trip is Epcot. It was so fun we were there for new years eve( I know it says March 2024 that's the earliest I could go in my review but we went December 2023-January 2024) and I loved the fireworks!

I prepaid for Lightning Lane in addition to my park tickets in order to preschedule specific experiences and maximize my time in the parks. In return, Disney failed to deliver on its promise of providing those experiences at the designated times I selected - which is the main benefit you're paying extra for.

This happened several times over 3 days (Frozen @ Epcot, Pirates @ Magic Kingdom & twice @ Rise of the Resistance @ Hollywood Studios).

In Epcot, when my "Tier 1" selection (Frozen) broke down, I couldn’t exchange it for “Remy” (another Tier 1 option). I was offered the “Pixar Short Film Festival” as a possible replacement - which is an insulting replacement option!

In my second try at Rise of the Resistance, when we were finally able to ride several hours after our return window, our experience completely skipped the shuttle ride sequence from the Rebel base! This is about half the total attraction and sets up the rest of the attraction!

Disney is not forthcoming with refunds when you either can't experience the attractions you book with this service, or when they charge you full price for the "half experience" I got on Rise of the Resistance. If you are unhappy, they instruct you to spend your day waiting in line at Guest Services, which almost always has long waits due to the amount of other guests complaining.

Disney does offer a chat feature through it's My Disney Experience app, but when I attempted to use this to get a refund for my first missed Rise of the Resistance experience, it took 80 minutes and I was forced to chat about the refund during my expensive anniversary dinner at the Brown Derby!

One thing I will mention - without the Lightning Lane service, you will spend a lot of time in line if the attraction you booked is not broken. It's a catch-22 - and at an extra $50+ per person/per day an expensive conundrum.

I had horrible experiences dealing with Disney Cast members over these Lightning Lane failures. I will not be going back to the Disney Parks!

SIDENOTE - I had much better experiences dealing with team members at Universal Studios. I consider the Universal parks a much better option for your Orlando theme park vacation.

We had a wonderful four night stay at WDW. We stayed at the Caribbean Beach Resort because it was connected to Epcot via the Skyliner which is easy to use, always operating, and either had short or fast moving lines. We also made use of the busses to get to Animal Kingdom and the Magic Kingdom, never waiting more than ten minutes for a bus. I recommend buying the latest edition of Birnbaum's guide to WDW and using it as a planning guide before buying your tickets, choosing your hotel, and making a sort of plan of what you will visit, eat, and ride while here. We signed up for the lightning lanes and loved avoiding the long lines. We also bought the wristbands which are totally cool since they open your hotel door, serve as your proof of lightning lane and dinner reservations. You never have to use your credit card as you can just waive your wristband around to charge items and food. Leave plenty of time for Epcot as it is the best and I loved the message of diversity and inclusion which is its message to the world - as well as very cool and fun rides such as Soaring!!!

We paid for Disney Gene+, We paid for individual Lighting Lanes, We got there early, We stayed late. I have gone to Disney many times but now all the Magic is gone. Disney Gene+ was $35 and we got to choose TWO RIDES. Only One of those choice was what I wanted. Second one ???? there is no other good choice left as everything was sold out. We started making choices from 7AM (earliest possible time) and still could not even chose TWO rides of my choice. Disney over sold Gene+ and with that we simply could not get the ride we wanted even with extra pay $$$$. Some line up exceeded waiting time of three hours. We paid $25 per person for Rise of Resistance at Hollywood Studio. We were given 8:30-9:30 slot which conflicted with firework time. We were finally on the ride and it stopped. We had to get off the ride and walk down the stairs. With some fight, we got park hopper ticket to come back next day. Customer Relation told us we got $400 upgrade but I argued what actual benefit did I get at all when I didn't intent to come back to that park next day and now I have to spend extra time to come back and waste time. Park Hopper is not upgrade if I never intended to Hop.

Our recent visit to Walt Disney World's Magic Kingdom was an exceptionally gratifying experience! 🏰✨ Despite our numerous prior visits, the Magic Kingdom continues to evoke a sense of enchantment and wonder, akin to stepping into a captivating fairy tale. 🧚‍♀️ The park offers a diverse range of attractions, catering to the preferences of all visitors, from the timeless classics to the thrilling rides.🎢🎠 #DisneyMagic #FairyTaleAdventure #FamilyFun

The magic is dead. Replaced by overpriced everything and staff who no longer care about your experience. Go on a day with a special event like " Mickeys Halloween Party"... pay for entire day but get kicked out early to make room for people paying a second time to attend the event. If you don't get the entire day in the park you should not have to pay for a full day.

HORRIBLE is the only word to describe this place! Would NEVER recommend anyone with children with disabilities to go. We have two children with disabilities and due to them not being considered “intellectually” disabled enough they were given no options as to help. $5000 wasted. Honestly am pretty disgusted with Disney and will never spend another penny on the anything linked to it.
Universal is where it is at!

I arrived at Disney and make my way to guest services to speak to them about my disability as I have autism. I had been in touch with someone before I went to explain that I struggle in crowds of people, don’t like being touched my strangers and can become over stimulated in long and noisy lines. I was told that Disney are extremely supportive of people with disabilities and to make my way to guest services on the first day of the holiday and they could give me accommodations to help.

That’s what I did. The experience was horrendous. I was told I had to video call with a third party agency who would decide if I was disabled enough to be given a DAS pass. I spoke to this person over the video call in the middle of guest services. The headphones were not working so I was having to shout into the tablet with guests around me listening to my medical history and talking about a disability I am extremely sensitive about- this in itself was very belittling and stressful.

At the end of the video call they said I didn’t quality for a DAS pass as they only give it to people with autism. WHAT!!! That’s exactly what I’m telling them I have. I offered to show my diagnosis but they were not interested. They told me I did quality for some accommodations and I could have my family queue and then join them when they are at the front or if things became too much to just leave the line. I said this would not be possible and that my family should not be split up to accommodate my disability. This is indirect discrimination. I also couldn’t leave the lines as it would mean walking through crowds of people which is actually the problem. They were not interested.

I tried a second time on another video call with a different agent. Went through the whole embarrassing process again of shouting out my issues down a video call with everyone listening in and was then told I now had to speak to a healthcare professional. I did this and talked about all the accommodations I have at home to help me. Got to the end and the healthcare professional decided I was not autistic enough to qualify for a DAS pass.

At this point I became very upset and thought well I may as well just go home as I won’t join queues for rides as my anxiety will be too bad.

My holiday was saved thanks to two very lovely members of staff called Marcie and Brittany in animal kingdom guest services. They really sympathised with me and went above and beyond to help ensure my experience was not ruined. They could not override the decision that had been made by this third party but they did put a number of things in place to ensure the challenges I have were accommodated, meaning I could enjoy the rest of my time at Disney. I am so grateful to these two staff members.

In relation to the DAS programme- this is a joke! It would appear that no one is ever granted a DAS pass and the decision whether you get one or not comes down to a 30 second conversation you have with a person who is not medically trained and has no understanding or neurodiversity. I understand some people take the Mickey (excuse the pun) but it should be as simple as a guest providing proof they have a disability and then a DAS pass is granted.

The way I was made to feel, the 2 hours of stress I went through means that I am not unlikely to ever return to Disney again! Sort it out Disney- this is not very inclusive and what you are doing is actually indirect discrimination. I wasn’t granted a DAS pass as I didn’t present as autistic enough! WHAT! This is unacceptable and I will be taking this further!

When you experience the delays beyond the lines for rides you will never go back.
Disney operations are behind the times and they could not care less. Security guards are inexperienced and have a hard time operating the old and outdated magnetometers for the tram to get from place to place. Long lines and rude guards cause constant arguments in front of kids. Not good for the Disney future and apparently the result of typical apathy by management that have given up.
Buses are constantly late and behind schedules. These delays lead to missed rides and entertainment. Kids get frustrated. Old buses and unchecked traffic lights cause these problems. Again a problem from overpaid yet incompetent corporate executives.
Consider other options or get ready to get upset

Disney World was the gold standard in Theme Parks. Sadly that is not the case anymore. Many rides were closed and food just awful. Payed a small fortune to experience the happiest place on earth. Woke up early to get over to Hollywood Rise of the Resistance only to arrive and it was out of service, same at Magic Kingdom a few rides not available.Then the monorail was broken for 40 minutes sitting there just waiting and waiting. Between park passes, the hopper pass, hotel, food etc.
WDW you need to do better, your guests are doing there part you need to step up your game like to the old days.Seems the Magic might be fading a bit.

We loved Disney world, it was one of only a few places that my husband was able to participate in rides and attractions with our son. Sad to say we are canceling our Christmas trip and going to stay at Universal instead because they no longer care about people with disabilities. The things they are asking individuals like my husband to do are humiliating and degrading. Either pay more money for lighting lane or wear an adult diaper… very disappointing.

Wow, so disappointed.

Disney has been my happy place for 53 yrs, but no more. Forget about the extreme cost for tickets, now you have to reserve rides at 7am or 1pm. We'll hit the button at 7am and got "no availability ". WHAT!

Why spend over $100 to have no availabilityto ride a maybe decent ride? Granted there are only a couple new rides that require reservations but that is not the point. This plus an hour or so wait on top of it. Walt would be so disappointed to know what his parks have become.

The only good thing, the staff, they are still super nice.

I'm moving my money to Universal. So sad, no longer the bestest place ever.

My wife and I were at Disney on the first day of what should have been a 2-day park hopper visit. We went to Magic Kingdom but as it was very busy, transferred to Epcot. This was where the problem happened.
We decided to do the Guardians of the Galaxy: Cosmic Rewind ride. We queued for over one and a half hours for this ride. There was no indication the queue would be this long. We were filtered into large rooms where people were let in behind us as we funnelled through to very restrictive areas. It did not feel safe or comfortable and was very claustrophobic. This was borne out when someone collapsed in the queue. The ride was fine but had we known the queue would be this long and uncomfortable, we would not have bothered.
We were really upset and put off by what happened and just wanted to leave. We didn't want to come the next day and my wife was upset as her previous visit had been so different and she was very disappointed in the organization of this ride.
We went to the Customer Service and they charged us for a full day with park hopper and refunded the small balance as they said that was all they could do. We had no choice but to accept this. We went to Hollywood Studios but our hearts weren't in it and we left after 30 mins. The whole day had been ruined.
Back at the hotel in the afternoon, we realised we had paid over $500 for 3 hours, most of which had been spent queuing. This seems extortionate and unfair for what was a situation created by them. We did talk to them by mail but they seemed only interested in feedback on how well they had responded: honestly, incredibly poorly. This was supposed to be the highlight of our US trip and has ended up being a very unpleasant experience. If you're looking for rides and better organisation and customer care, go to Universal instead.

the first bad feeling comes when you have to choose between expensive and insane parking - We choose insane at $55 which is only a 5 or 10 minute walk. Then they split us up by stroller and family ( sent both mom and dad through metal detector ) leaving 3 year old baby alone with security guard.
When i at 69 years old and my 67 year old wife and our 8 year old granddaughter walked through a mouse maze to our metal detector only to be pulled from the line for a wand search and invasive search of every knock and cranny of my wife's purse.
another long walk to wait for either monorail for a boat ride to the magic Kingdom .
By the time we got to this place, we wish we would've never have come here.
We are on day 5 of 7 of over priced, over crowded ,undervalued nightmare.
Walt Disney would roll over in his grave if he saw what had become of his dream.

Went with family and grandkids that were five and six. Everything was so expensive, the wait for all of the rides were way too long (1 1/2 to 2 or more hrs wait on good rides- so 5-6 rides for the day) and the rides were unbelievably short. The smaller kids only wanted to go on rides that you go to a fair and pay a buck for but even those were over an hour wait. There were no characters walking around but one bear and it was just ridiculous to waste a day on this!! SO disappointed!! The only thing that was halfway decent was the parade. At least they got to see some characters but barely bc you had to stand behind others..

Way too overcrowded!! This lead to anxiety for my whole family! We loved our 2022 trip which was magical but the park was strict to their capacity of people! I feel as if the staff was exhausted and less hospital this year. In fact, one staff member was extremely rude with one of our family members as embarking on a ride. They claimed he moved a red bag from his seat which he knew nothing about. They sternly raised their voice at him and said “ Get Up!” It was so rude I thought they were acting in character. My brother stood up confused and then they realized they were wrong and then asked him to sit down. This was not the Mickey experience I have had in the past! The Workers I am sure are exhausted from the amount of people that were there to tend too and didn’t notice all the fine details like they did in 2022. My boys had special ears made by their grandmother that said “I’m 5”and this year it said “I’m 8” to ring in their birthday! 3 years ago just about every worker said happy birthday and gave them a balloon and pin right as they entered the park. This year, nothing! I feel as if they are now putting profit over people. Sadly we will probably never go back like we said we would! This year I lost the magical feeling I had a few years ago. Just makes me sad more than anything! Also the lines were unbearably long so unless you have a lightning ⚡️ pass don’t expect to ride more than few rides in a day. It’s just impossible to ride them all on busy weeks like new years! We went to parks 28th-Jan 4th. So glad to be home and recover!

Never go to Disney when they have special events going on. The $200 ticket to get you in part of the day has to be supplemented. In order to stay the rest of the day you must purchase an additional $200 ticket with a wrist band. The park is closed for everyone at 6:00 without this wrist band. I mean EVERYTHING is closed. We exited our last ride at 6:01. We needed to use the restroom before we left the park. However, we were not permitted to use the restrooms or get a drink of water without the band. We couldn't buy a coke or food or even souvenirs without the wrist band. One of my family members requires life saving anti rejection medication for a transplant. She was refused a drink of water from a water fountain for taking her medication, since she didn't have a band. While trying to exit the park , we were asking cast members directions on how to exit. Seemed to be alot of confusion on how to exit as we continual ran into barriers.
Very disappointed in my visit to Magic Kingdom. Obviously, the well being of visitors is not important on the priority list.

We had a really mixed experience at Walt Disney World. My son is in a wheel chair, and anecdotally, I’d heard that Disney was extremely accessible, so we booked a trip that had a week at Disney and a week at Universal. We stayed in Coronado Springs, a Disney hotel, which was lovely.

We did try to get a DAS pass, as the accessibility information wasn’t great at each ride, and we didn’t really know if our son could get on or not until we got to the front of a ride queue. They’ve probably seen a surge in requests and have clamped down on this, which put my son into a pretty broad category and meant we’d have to queue and find out if we could get on the rides or not once we’d got to the front.

Our first day was at Magical Kingdom, and we waited for 45 minutes to get onto the Pirates of the Caribbean ride; however, there was no transfer option offered, and it was just too low to get my son in and out of. The staff showed little empathy, and we had to abandon trying to get onto the ride. We then had a horrible experience at Big Thunder Mountain Railroad; again, staff at the queue didn’t offer any special advice or help. We waited a long time to get on the ride. I was able to get him on but really struggled to lift him out. A Disney lead actually came over, apologised, and informed us there was a carriage at the back that we could have used, which had a transfer option (the side must have been able to fold down to allow someone to slide on and off).

After day 1, I was pretty upset, so I spent hours on YouTube reviewing videos uploaded by disabled users who’d visited the other parks. This helped a little, but we still had one further bad experience where we paid $80 for a lightning lane to get onto the Avatar ride, and my son just couldn’t get on the ride, which was heart breaking because the strap wouldn't shut behind his calf.

Hollywood studio's was by far and away our favourite park and there were some brilliant moments, especially when a storm trooper interacted with our son, and we loved the Tron ride, which was extremely accessible, Guardians of the Galaxy, and rides like Rise of the Resistance. Overall, we had a good time and tried to shield the kids from a lot of the above.

Universal, in contrast, was a more relaxing experience; we were able to get an IBCCES Accessibility card, and they approved us for an accessibility assistance pass, their equivalent DAS pass, and we had a much better experience. It didn’t always mean fast access but meant we could get a time to return, which importantly allowed us the ability to assess the ride and walk away if it wasn’t suitable, meaning we didn’t lose hours on rides we couldn’t go on. We never wanted to jump the queue at Disney but just wanted a time slot that matched the wait time so we could return and review the rides, they did offer this on occasion but it was very rare.

Place is a scam for Worlds Dance. If you don’t stay on the property you pay a $400 commuter fee. If you stay on the property (350/night plus tax regular room) you have e to buy at least one day at a park (another $500 for 3 people) that you have little time to go to. Pay for Genie plus to “try” to get on a ride and find people just walking through the line. In addition for the “popular” rides, instead of waiting for 70-100 minutes you pay another separate fee of $17-$25 per person because per the Disney app chat person “they are very popular”. Which means we can charge you another fee if you don’t want to sit in line all day. Bottle of water $5.50, which is cheap as well. Asked to get a refund for Genie Plus. That went about as well as the $8 domestic tap beer. Person indicating because we used it “once” there was nothing that can be done. While telling them 3 difference scenarios on what happened with people walking through without scanning. They asked for “names”. Yes I pay attention to the names..No not really. I won’t get into the “other special fees”. I would suggest going somewhere cheaper like Hawaii. Cheers

Super nice everything would definitely return very soon, is to relive your childhood and lots of magic and fun alone or accompanied

Absolutely awful experience. Long lines. Insane prices, no smoking or vaping anywhere but hard liquor and beer is available everywhere. Lovely. Rude staff everywhere. Zero respect for the people who spend money there. This company owns a THIRD of earth's media, and won't even put up shade umbrellas for the hour and a half lines for every ride. Surreal, unbelievably bad experience.

$ 572 for 3 to get in, $ 30 to park the car. We have visited DW several times and for me the park is tired and in need of investment. The majority of the rides are outdated and the queues are excessive. The food is expensive and poor quality and we left the park feeling it was not a great experience and more about the money than the "magic".

We have been to WDW many times before and never had a problem, but the new DAS system is a joke!
On arrival in our hotel, I contacted disability access and we had the live video chat, where I was told my daughter didn’t meet the requirements for autism. I made it quite clear that we’d never had a problem in the past, or at DLP or at Universal where we were going the following week and that she has had a diagnosis since she was 4 (she is now 14). The cast member said there was nothing more she could do and suggested Genie+ at a cost to ourselves.
I sent 3 emails to disability services questioning this, none of which were replied to and also 1 to guest services, again this hasn’t been replied to.
We were completely let down by Disney this time, I have never received such bad service from them.

Park is always a lot of fun. We do this trip every couple of years. I wish food was not so expensive, we have a large family and that gets costly, however the park itself is still a great value. Just bring some food with you....And water bottles

Our family of 7 had a great time but I am docking 1 star due to the prevalent line cutting issue.

I had not been to a Disney resort in over 10 years. Went to Disney World Magic Kingdom, Epcot, Animal Kingdom, and Disney Studios. We enjoyed all the parks with the exception of the long lines. We experienced line cutting in all parks and all lines. The "cheat" was as follows: a group would have one person placed in line and then 30-40 minutes later the rest of the group would use a cell phone to cut their way to the front part of a one hour line and meet up with the plant in the front part of the line. We saw 1 up to 8 people at a time in every line using this method to cheat the wait, over and over again. Almost every line.

I chatted with a Disney rep while in line at Disney Studio and was told Disney allowed guests to leave a line to go to a restroom and when they return, a cast member would walk them back to their place in line. Never did we see a cast member with anyone cutting the line.

I have since tried to contact Disney via email concerning their line cutting issue but their response is "eyes closed." No one likes waiting in 1 hour lines and the line cutting will only get worse if not addressed.

I might recommend all use this cheat method to cut the line wait time, but I cannot imagine the chaos that would ensue if everyone did this.

Walt Disney World with the Princess castle was extremely disappointing. They had no food restaurants to eat. All they offer are hotdogs and chips with no place to sit. There was nothing magical when you walk in for the first two minutes it’s OK and then once you walk in it just as a bunch of basic white pavilions and everything looks the same and you’re almost just in one big circle that you keep repeating There was no dressed up Disney characters nothing out there there was nothing storybook about it. It’s completely overrated. You have to wait in a line for one ride for over an hour. They don’t have a good system was extremely disappointed. The prices are overpriced. They don’t offer the food that’s mentioned online. It’s scam. Their desserts taste horrible the rice crispy treats. don’t even taste like they’re dipped in chocolate they taste like they’re dipped in wax. They don’t take pride in their food anymore. They don’t have the proper entertainment to make it magical and an exciting anymore and the operation of Disney is horrible and will not return. Planning on spending the whole day there and instead had left about eight hours early @thebunnygrey

What can I say about Disney Kingdom? It’s the main park that you simply cannot skip when visiting Orlando. It’s the first among the four Disney theme parks, and if you have limited time, it’s the one to prioritize.

The park is always quite crowded – we visited on a day with moderate attendance (5/10), yet we still spent up to 50 minutes waiting for the major attractions. I highly recommend purchasing the skip-the-line option, but only if it includes the key attractions – which can be tricky if you’re not a local, as you can’t buy them in advance, and the bundle of three often doesn’t include all the most popular rides. For this reason, I didn’t use it.

That said, the experience remains magical. I recommend classic attractions like Space Mountain, as well as the brand-new TRON ride, which is fantastic, though a bit too short for my taste.

A great alternative to reaching the park is by boat instead of the monorail, though it takes considerably more time.

I would definitely go back!

We spent time at magic kingdom and at Epcot. There is nothing like the Disney when it comes to excellence and opportunity in theme parks. Even in near 100 degree weather and heavy crowds we were able to find and enjoy many attractions. Spent the evening at Epcot and go to see the evening lightshow and fireworks. I have been to Epcots lightshows several times and nothing compares to them in my opinion. Great experience. Walt Disney World is always worth the visit.

I now get the Disney hype! My family had an amazing week at Disney. We did all 4 parks & loved the aspects of each. When we asked my 5 year old daughter what she loved best, she said, “All of it.” Now, here’s why I did not give it 5 stars. If you have the Disney Chase Visa card, you only get 10% off in the parks, if you PHYSICALLY use the card. We purchased Magic Bands to keep things simple & connected them to my Disney Chase Visa, but did not get the discount! After talking with BOTH Chase & Disney neither took responsibility. I just think it’s total BS & consumers should be aware of the tiny fine print!

Disney is not treating the people with disabilities fairly and by the law. They denied my daughter, which has autism, a disability pass. They are breaking the law. This is not what Walt Disney would have wanted, the CEO of Disney should be ashamed of himself.

We had an eight day vacation scheduled for Disney. Any attraction you want to go to is an hour or more wait. After going to Disney for four days our vacation is over due to catching Covid. Will not be coming back!

Have a family of 4. Twin 14 year old daughters. We’ve been here 4 times plus some Disney cruises.

This was by far the worst experience and I spent by far the most money.

Hotel: Stayed at Boardwalk Inn. Actually a decent spot if you are going to Epcot or Hollywood studios. You can walk. It’s expensive ($1,000 a night). On the 3rd night our plumbing (like all the plumbing) in the room backed up. Sludge coming out of the shower drain, the bathtub, the sink. Woke up to this disaster. I’ll give the maintenance crew credit for responding quickly. Literally zero apology from management, discount…nothing. Just gross experience.

Parks: Not sure what was going on but 75% of the rides had issues. Delays. Made us miss some of our lightning passes

Restaurants: overall fine. Really expensive and not that great. We missed the whole fireworks show at Magic Kingdom because our reservation at Liberty Tree Tavern was 40 minutes delayed. Why make a reservation?

Anyway. Magic is gone. The prices are up. The pipes are clogged. Yikes guys.

Go to Universal. They are not perfect either but the rides are better.

Maybe they can turn it around, but this was a horrible experience overall.

Well it's Disney and I have waited a lifetime to visit. It didn't disappoint bringing back all my childhood memories and I am so glad we visited.

As an adult you only need to go once to see what is there as even in mid-November it was the busiest of all the parks we visited.

Try and buy as little as possible too as it is as you would expect, hugely expensive.

Went a few years ago and it was nice. It's a beautiful park with lots of attractions and entertainment, and after a day I still haven't seen everything.

Just completing a two week visit to Florida, including a 14 day Disney passes, we believe that Disney has always been great for kids of all ages in terms of content in general experience of very well presented, shows and rides .
However, it is worth warning people that the queues for rides during March have been horrendous, even if you are up before 7 am to be able to book lightning lines or Genie + we found it was already fully subscribed, unless you were a Disney hotel resident.
Disney do not make this clear when you are booking their tickets.
We paid over £100 for Genie + then found we could only use it for one ride during a whole day .
The fast pass system that preceded the Genie+ system was excellent and included within the (already expensive) ticket price. Plus, it actually worked! It was a very fair system that evenly distributed times throughout the day and was available to all, which embodied the ethos set by Walt Disney himself when he created the parks.
Instead what we have now is an elitist system available to those staying in the Disney hotels and those that can afford to purchase Genie+ and individual Lightning Lanes.
The Genie+ app itself is incredibly convoluted and complicated and requires a degree to use it even by the most savviest of technology users!
Disney replaced a very simple ‘all inclusive’ ticket system with a very complicated system that offers different options to achiever one goal - to enjoy a ride! It has taken the best part of a 2 week holiday to understand this app! Again the fast pass system was simple and available on all rides. It seems ridiculous to me to have virtual queues for some rides and not have the ability to physically queue, Genie+ lightning lane on some and Lightning Lane on the newest rides, again creating an exclusive and unavailable access these new rides. Adding to that the restriction within the app of limiting ability to book your next ride.
In addition to all,of this car parking at the parks is now $30 per day! Just greedy!
With the Disney corporation now prioritising profits over the public need for an enjoyable experience it has materialised into there being too many people allowed in the parks to allow the whole experience to be enjoyable.
We love Disney and have always admired the goal of Walt Disney himself to create a place for all to come and enjoy. However I can’t help but feel the parks are getting further and further away from this ethos and closer and closer to a greedy, money grabbing corporation. I certainly believe Walt himself would be massively disappointed and upset- from the Genie+ app to the astronomical parking costs ‘Disney’ are getting further and further away from what the parks should be about and further from the Walt Disney ethos.

Take nothing away from WDW - it remains a great vacation spot, but ….
Having spent the past 6 days at all the parks I have a number of observations/ conclusions:
1. Don’t both with Genie+ as you need to buy it before you know what availability you can get and you can’t book next attraction until you are on the first ride . We booked our first ride 12 seconds after the 7 am start and got our first slot at 1130 . By the time you can book your second ride times are into the late afternoon / early evening. Ok if adults but no good if you have young children
2 . WDW is packing more and more punters in who are already paying hefty admission ticket prices in the knowledge that you are unlikely to do more than 2-3 popular rides in a day . Conclusion - don’t expect to spend any more than 60 mins on attractions out of an average day of 10 hours.
3. Lightening lane guests have huge advantage ( they have of course paid for it ) . Stood for 109 mins at Frozen attraction in Epcot and would estimate that lightening lane guest through put was 100 times than of standby guests.
4. WDW have made their App all inclusive which is great if you are there for long stays or an IT guru. The App is confusing and over complicated.
In conclusion I would say that WDW has undoubtedly put profit ahead of guest satisfaction and this will remain until large enough numbers of guests make their view known .

I have poor things to say, but primarily it was clear some employees there did not like me. Even though I’m LGBTQ+, I was treated by some as very unwanted. I complained, and it was ignored. Don’t go here.

I never imagined leaving Disney World feeling so disappointed and let down. My husband was injured while riding the Aerosmith Rock ‘n’ Roller Coaster at Hollywood Studios due to what I believe is a lack of proper safety measures. At 6’9”, he did not fit properly in the ride’s seat, but no upper height limit was posted, and the cast member failed to ensure his restraints were properly aligned. This led to him being thrown around during the ride, which, combined with mild sunburn blisters on his shoulders, caused the skin to rip off entirely.

While the sunburn contributed, the injury was a direct result of the poor fit of the restraints and Disney’s failure to ensure guest safety. This could have been prevented with an upper height limit or more thorough checks by staff.

The incident was traumatic for both of us. Disney’s First Aid team insisted my husband be taken out of the park in an ambulance, which he was. However, we decided not to admit him to the hospital due to concerns about medical costs. Since then, he has been in constant pain, which has severely impacted our ability to enjoy the parks.

What has left us even more upset is Disney’s response—or lack thereof. Despite reaching out and explaining the situation in detail, they refused to acknowledge the safety issues or offer any compensation for our ruined holiday. They directed us to a U.S. claims number, which is incredibly difficult to access as we live in the UK. Their only response was to reiterate their no-refund policy, showing no compassion or care for the injury caused by their ride.

We spent a significant amount on this trip—park tickets, flights, and accommodations—and to have it overshadowed by an injury caused by negligence, only to be brushed aside, is unacceptable. Disney markets itself as a company that values guest experience, but this situation has proven otherwise.

I am deeply disappointed, not just in the handling of the injury but in Disney’s failure to address the safety concerns that led to it. Guests—especially taller ones—should be warned about the potential risks. I sincerely hope Disney takes these issues seriously and improves its approach to guest safety and accountability.

Welcome to a world (wonderful and enchanted?) where everything is dedicated to leisure and relaxation (and consumption?). Just take a hotel room and a park ticket, then let yourself be taken away. The sense of service is there. The thematizations are here. The tourist is here too. The only downside: the cleanliness in the room of the hotel value during the stay which left to be desired.

a dream come true, everything you expect and more, the saving is worth it, the attention is like traveling to another world, I would go again

We spent two days and managed to eke in all four parks. I came away saying I wished I could live at Disney World and go there every day. All things are possible with the proper usage of reservations and genie+

I am writing as a longtime Disney devotee, who has visited at least one of the parks (often two) with my entire/extended family every single year without fail, for the past 28 years.

My wife and I got engaged at the Port Orleans Resort in 1996, we honeymooned at the Caribbean Beach Resort in 1997, we brought our first child as a baby to All Star Movies in 2000...well, you get the picture.

Disney parks have long been part of our lives..our two daughters have practically grown up in them.

They hold so many fantastic memories for us...and I've always recognised the commitment to maintaining Walt Disney's original ideals, integrity and family values.

But our latest trip will be our last.

For us, the magic has gone.

And the charm, personality and dedication to incredible customer service has gone also.

Prices have been hiked, while previously-included services have been cut.

"What's the very best we can aspire to?" has been replaced by "What can we can get away with?"

"And what can we charge extra for?"

More importantly, cast members who would routinely go the extra mile for every single guest, have been replaced by an entirely new breed, who don't know the answer to your question...and really don't care.

I'll give you an example.

A security supervisor at the main entrance to the Magic Kingdom...older guy, with a bad attitude and a power complex.

Surely the worst 'cast member' I've ever witnessed, in almost 30 years of annual Disney visits.

With his attitude, he should NEVER be allowed anywhere near members of the public - he's literally a lawsuit waiting to happen.

The friendly, welcoming security staff of the past have been replaced by clowns like him.

Aggressive, abrasive, impatient...and absolutely charmless.

I'll explain...I was looking for a smoking area outside the park, and was directed towards a nearby bench, having asked another cast member.

Wrongly, as it turned out...apparently he didn't actually know where the smoking area was, and had just guessed (!).

The security guard ran over, and screamed "PUT THAT OUT!!" at the top of his voice, scaring nearby children.

When I tried to explain I had been directed to that exact spot by a cast member, he screamed even louder: "I DONT CARE!!", much to the horror of parents and other cast members nearby.

Twenty years ago, staff of that 'calibre' wouldn't have got near a job with Disney, let alone be allowed to assume a position of responsibility.

I saw him bark at several other families in the same way, just in the following minutes that I was watching him.

Now, is this really the first Disney cast member they want welcoming families from all over the world, as they visit their flagship park?

There was also Casey, a dim-witted bus driver who inexplicably drove off with most of the spaces on his bus left empty, leaving three lines of frustrated guests, shouting after him.

And the entire Disney Guest Relations team at the Dolphin Hotel..six of them, sat chatting among themselves behind the desk.

Now there was a time when we described Disney Guest Relations staff as the 'Special Forces' of Disney....there was literally nothing they couldn't or wouldn't do for you.

You'd go in with a complaint, and come out with a smile.

Not any more...as when I asked if any of them knew where I could buy cigars, they all just looked at each other, shrugged and said: "No idea..."

When I pointed out there was a stocked humidor less than 100ft away from them, at the Shulas Steakhouse on the same floor of the hotel they were currently in, they hurriedly tried to backtrack.

"Ah yes, ask the concierge..he often finds out if anyone from Shulas comes in early with a key?"

Hang on....a moment ago, you claimed not to know anywhere that sold cigars?

Either way, someone's not telling the truth.

Smoking is a contentious issue, and I appreciate they probably don't want smokers at their parks and resorts, hence dramatically reducing the number of smoking areas.

Thats absolutely fine and understandable, but if this is the case, why not just be honest, so we can all book our holidays elsewhere?

Far better this than hiding designated areas, not putting out signs, not training staff to deal with it and generally pretending we don't exist?

I had this very conversation several times a day with dozens of other smokers, all of whom felt unwelcome and unwanted.

The smokers are often the bill-payers, and this seems like a really good way of driving all of us and our families offsite and into non-Disney bars and restaurants in the surrounding areas.

For the first time ever, we had dinner off-property every single evening on our recent trip, and from conversations with other families, this seems to be a fast-growing trend.

Previously, we'd go two or even three weeks without once leaving Disney property, but this actually opened up a whole new aspect of Orlando for us.

Offsite restaurants have always been cheaper, especially with Disney's dramatic price hikes in recent years, but I always considered them inferior, compared to the food and service of onsite staff, with the obvious advantage of remaining in the Disney 'bubble'.

Now I find this is no longer the case....local establishments have really raised their game, and the food, service and (especially) overall value often exceeds that of Disney restaurants.

The future of the company though, probably rests with the likes of Bryson, a (very) keen young maintenance assistant at All Star Movies, who told me of his lifelong ambition to work for Disney, and his undoubted pride in his new job.

I wished him well, but although he definitely deserves to pursue a career in the corporation we've both admired for so long, is the Disney of today really deserving of young people like him, who are prepared to dedicate their lives to it?

I'm not sure it is, anymore.

I wish the company all the very best for the future, but my family and I (along with lots of others, apparently) will not be visiting again.

I have made several trips to WDW over the years, the last in 2019. Food prices have doubled since my last visit and the quality seems to have gone down significantly. Strollers and motorized chairs are everywhere. You jump through hoops to reserve "lightning lane" passes and pay extra for the privilege. I recommend blowing off WDW and going to Gatorland.

8 th time to the parks, booked via walt disney travel uk, let's start off with the fact there is zero magic, none. Compared to booking via the US side, you get none of the benefits.
Many if the reasons to book with disney have been diluted or worse removed and the price has gone sky high.
- travel from the airport, gone.
- early hr entry, gone.( half hr now...)
- multiple rides off every day we were there, break downs through the roof compared to previous visits.
- booked bells castle, the beast doesn't even stop at the table or interact with the little ones anymore.
- booked vip fantasia tickets, got canceled twice .
- booked and not so scary Halloween for over 100 pounds each, 90 percent of the rides were switched off due to rain, parade canceled, the only thing scary was the price and the fact there was zero refund or even a reply to email to guest services.
- was 2 weeks in allstars music, staff friendly, hotel was like butlins in 34 deg heat.

In summery, disney have lost reality and take EVERY opportunity to gouge prices and customers and benefits to booking with them are non existing for UK customers. I could have got the same deal via TUI but with free airport transfers !
Maintance seems to have fallen off a cliff with the huge numbers of breakdown and that's just what we encountered .
Been back a few days and have booked 2 weeks in universal for next year,
It's sad as we have spent over 100k over 8 visits to disney and it's plainly a cash grab now and far far less for it.
Won't be back.

Too crowded and too long wait time. Disney could have done much better if organization was better. Disney does not value quality and inovation anymore

Not like it used to be. Having to pay for fast pass now is truly a let down. Even worse, the crowds are insane now. I went every year from 2017-2019 on the off seasons and the crowds were manageable. Post-covid, the crowds have become unbearable, even off season. Sad to see rides that historically were a 30 minute wait now be 80+ minutes.

No Magic to be had.Total upsell. 170.00 for one day ticket and 30.00 for parking. No thanks. I’ll just watch videos. Total hassle for everything.walt would be appalled.

Disneyworld is an incredible place to visit ! Best holiday to go on.

There is such a variety of rides. Relaxing family, thrill-seeking and water rides. there are all sorts of rides not just roller-coasters. Disney's rides will capture your imagination. There is not just rides for adults but for children and people who like getting wet too. All ques are huge and rides are highly known to break down.

The resorts have a variety of different themes for children and adults. Some resorts aren't even themed. They have great pools normally more than one and there lifeguards are the best in the world. Extremely comfortable beds and cooling aircon. They have playgrounds and arcades for the younger children. They have small shops with lots of stock. All resorts have Disney themed buses that come every 5-10 minutes you mostly get a seat and they play music to entertain you.

Disney has some great food. Amazing shakes and delightful doughnuts like the size of your face. They have great snacks that every one will enjoy but they need a bigger variety of food.

400 USD for us parents with 1.5 year old daughter. Far too many people, waiting for hours. Everything totally overpriced, in addition to the tickets. Conclusion: never again!!! And there wasn't much with magic either...

Very nice resort. However, it is outragously expensive! It's hard to find a decent priced vacation for 4 adults and 2 teens under $3000.
I'd like to add that I booked Universal Studios for 2 teens and 4 adults, 2 volcano bay resort view rooms, for 7 days with photo package and 4 day parks for only $2800. However, Disney wanted to limit my resort choices and charge me over $5000 for a standard room for 5 days and 1 park day. We will have to consider Universal until Disney has better deals. Thanks.

Just don’t bother. Disney used to be quality in every aspect. From rides to dining to costumes. Not anymore. So many rides are “experiences” with motion simulations via a screen and a seat that jiggles the rider about. I could stay home and sit in a bouncy chair for that experience with a VR headset and save a fortune. Why would I stay in an overpriced noisy hotel room for rubbish food and coffee I don’t get to have UNTIL 0700 that is ridiculously expensive and weak for that matter, just to be jostled around in a chair in front of a television screen? Cheap out rides. Awful.
The wigs on the costumes for the princess were laughably wretched. Party City had better quality costumes. The mermaid tail on Ariel was horrendous. This is a company that made the American theme park a destination and the costumes appear as though some soccer mom whipped them up for her children for a Halloween trick or treating party last minute while hopped up on copious amounts of candy and caffeine.
The shows and parades were hilariously bad. To the point of irony. I don’t know whether to laugh or laugh harder. Disney isn’t paying their employees enough for the embarrassment they have to endure on the daily to be put through for these poorly choreographed performances.
Some group of CEO’s are rolling in the money while every corner has been cut in the park. It is evident from this visit.
The world lost a wonderful place when Disney fell into the slow creeping catastrophe that it we walked through on our visit. If I could have a tea with whoever is making the call behind the scenes simply to ask “Why?” I would and hope it be not be about lining personal pockets.
For us to anyone looking to attend the parks, our advice is simply not to spend the money in these tight economic times.
Walt Disney would be ashamed of what these people have done to his legacy. They’ve turned it into a disastrous joke.
Get a VR headset and save yourself the hassle.

We have visited WDW several times but after this year’s experience we shan’t return. We were extremely disappointed by the amount of times rides broke down or ran at reduced capacity which meant longer than advertised wait times. On one particular ride we were left in a queue which wasn’t moving for around 20 minutes before they announced that there was an issue with the ride.
They also introduced a ridiculous virtual queuing system for two of their most popular rides, guardians of the galaxy at Epcot and Tianas bayou adventure at Magic Kingdom ( they have removed it today following many complaints from customers). They never informed us that this system was in place either at the time of booking the tickets or at the parks themselves. We were never able to get onto the queue for guardians.
On our last visit a few years ago you were able to get access to fast pass on rides at certain times to allow you to skip the lines free of charge. This gave everyone a chance to enjoy this, now it is only those with the deepest pockets who can enjoy this perk. The most disappointing thing though is the amount of time their customer services took to respond to our complaint about the issues with the rides. I was assured I would receive a response within 24 hours but I heard nothing for 5 days, by which time we were home. We heard others complaining of a lack of response from them also.
If you want a well run theme park experience when visiting Orlando then go to Universal Studios.

Disney parks are no longer the wonderful fun parks 😕 Far too expensive, not worth the money, and has lost its magic😒 The whole complexes is run as a total business to exploit as much money out of you as possible while you're there,

Don’t waste your money on the VIP guide. We were guided around by a competent guide who rattled off interesting tidbits of park info. It sounded canned. But it was the ONLY thing I liked about this. We spent most of the 9 hours -totaling a large amount of money -waiting on LONG lines.
Really???!

The new DAS system is horrific! They will not accommodate any physical disabilities not even Parkinson! Worst of all you have to purchase the non refundable tickets to even apply. Unless you have severe behavioral issues they will not accommodate you. They say they have more staff so you can leave the line and come back but that’s a lie. Someone has to stay in line. Therefore if you are a caregiver with just a party of 2 you can’t leave to take care of the person with you needing assistance! The only way to get faster lines is to pay for the ride and then fight to get it on the app ..

It's always been a total rip off, but now even worse. A fool and his money are soon parted. People stand in line for the privilege of being fleeced by a large corporation. The only thing magical is how they make money disappear. Poof! Now you see it, now you don't.
1/3 of the reviews are 4 stars or less. Therefore, this clearly is not entitled to a 4.5 star rating

The virtual que system is exclusionary. The system sucks. You pay big money and may not be able to go on all rides. I will not be back.

What is going on with WDW? I came back rather unimpressed by CMs, the type of groups they seem to be encouraging and the lack of a dress code suitable for a 'family' theme park.
First of all, I am a solo female in my 60s staying at Pop Century, which apparently means I am only worthy for the most far flung rooms at the resort. Yet again, the fourth time in a row,I was assigned a room the 80s building, my room was the furthest it could be, so I asked the CM at the front desk if I could have a room closer to the main building and transportation, I would love to name her so she could receive some customer service training, but I won't. She proceeded to lecture me on how standard rooms are 500 feet or more away from the main building, but relectantly called a number, then said there was nothing closer except a pool view room. I explained I had two After Hour Events booked meaning I would be returning well past 1am and as one was from DHS I may be coming back via the Skyliner, her suggestion was to walk aling the path that skirts Hourglass Lake, the worst possible thing to do. In the end I agreed to the pool view room AT THE 80s building as it was marginally closer and she swore blind there was absolutely nothing else, completely booked up, nada. The pool was party central and at close to 11pm I knew this was a mistake, so I phoned one of the numbers on the phone, explained the situation and near tears begged for the original room. The young lady told me she would call me back, when she did she had assigned me a room close to the Skyliner, magically a standard room had become available in building 6. Ironically I had called the Disney call centre asking for room as close as possible to the main hall two weeks before I arrived and it felt they had deliberately assigned me the room farthest away for having the nerve to do it. I had got an updated invoice with that request on it, so it was put in
Next was my decision to upgrade my UK 14 day ticket to an Annual Pass, I spoke to Mindi at guest relations in MK who told me I couldn't do it, this without checking. She was absolutely and positively sure I couldn't, I was surprised as I'd done it pre Covid. Nope, I couldn't have according to Mindi. Fortunately the marvellous Latana at DHS did check and said that it was possible. So Disney, give Mindi a refresher on this.
While you are at it Disney, can you do something about the scantily clad, to the point of obscene, young women. Why do men have to wear vests at the bare minimum, but young girls walking around in bikini tops, skin tight onesies that leave nothing to the imagination and skirts barely covering asses showing these young women are wearing thongs, not to mention shorts cut so high half their ass cheeks are visible. And Disney seems to be encouraging these groups of loud, obnoxious teens and college kids who strut around the parks like it's party night at the frat house. And if you have to take their bookings reserve them rooms in one part of the resort to party in and don't put an older lady in a room in the centre of arty central.
By the way, don't bother with After Hour Events as Disney lets too many in, I did them when they first started a decade ago and the numbers were about right to allow short queues or even walk on popular rides. This time there were lengthy queues on all the major rides except Tiana's Bayou ride which wasn't even open. I did all these major rides without the need to pay $186 for the privilege, even Tron, which was not possible at the After Hours Event.
As for housekeeping, it's not regular, it's supposed to be every other day, but I had to call for toilet paper as it was never replenished and ended up taking out my trash myself and cleaning the room because they never dusted or vacuumed during my 14 day stay.
Epic Universal is going to hit Disney hard and while rides and attractions are not easily upgraded and pricey it's the hit or miss housekeeping, CM attitudes and lack of consideration for certain demographs of guests and their safety that could be easily improved on.
Everyone I talked to are now talking about staying at Universal resorts and just doing the odd day at Disney instead of the other way around.
And by the way Disney, you have rules, try and enforce them, if people get obnoxious just give them a lifetime ban.

Stayed at The Caribbean Resort this time. Rooms were tiny and bathrooms you can barely move around in. Forget about ever sleeping past 6:30 you hear every person talking as they hang out outside your room getting ready. I’m so tired of all the garbage food that’s overpriced and Disney still can’t get Real Maple Syrup! Every where you go it’s Endless lines. The entire Disney theme is sell sell sell. Overpriced garbage. There’s no specialness anymore. It’s crowded with over weight people everywhere riding around in carts stuffing their faces with junk. Most unhealthy place I’ve ever scene. You spend thousands of dollars to destroy your feet and eat crap and stand in lines. And don’t even get me started with everything constantly breaking down I went on three different rides that broke down while standing in line! No Thank you Disney. You lost Me.

(Would give zero if I could).

My advice buy a car, buy a holiday anywhere else (Universal Studios, Smithoion Museums, invest, or just save it.

Having spent close to $8,000 USD for Disney World and the premier pass, for 4 days at a top hotel.

My disappointment is with the overall experience, from the app (convoluted, clunky, and slow ) which you must use with the spotty park networks.

To the bad information available from Disney's own web sites (multiple maps had wrong information) to park information being wrong and then directing you to the website or app.

To the outdated Broadwalk hotel with it broken vending machines, and rooms with broken blinds and curtains and non functioning showers.

To the Magicbands that were not setup correctly and then stopped working after 1 day.

To the food that comes from a can, is over cooked, and cold. But still charged a premium.

To being overcharged after changing hotels and not deleting credit card information after 1) doing via their sites and 2) after calling (2 months in advance of overcharge).

It is the most illogical and expensive place and so far away from a magical place. Save your money and sanity.

We did AK, MK, HS, and Epcot in 4 days. 22.5 miles.

It was exhausting but could have been much better. Epcot was the only park with plenty of bench areas. Others need serious improvements. Especially MK! The could line main street with benches. All the iron work walls and rock walls could be widen for comfortable seating.

It was disappointing to discover the first line was just security which got you to another line (scanning) to another line (rope drop) to all areas of parks, to the line at the ride, which was already 45 minutes! This rope drop system is a joke and doesn't buy you anything. Sleep in. Lightning lane help a lot. Tiannas virtual queue was a joke. Pushed button and missed morning all together, got 126 in evening at immediate push. Had to check all day long to see how it was coming along which was interruptive for planning all day. One of the last groups of the day. Very little seating for the wait. Then broke down 4 times while on it. And story line was horrible. Tianna just kept reappearing from scene to scene. Skip it!!
The need cart shuttle from bus transportation to entrance. Or stay in a resort with monorail service.
Even with lightning lanes plan on an average of about 6 rides a day. Maybe you'll get lucky.
Plan on $300 a day for 3 at quick service only.
Definitely bump up to a higher level hotel rather than All Star for a better experience! Work out hard months before going unless young and active. Wait until the kiddos are old enough to remember it. Otherwise we saw tons of families struggling with strollers and the kids won't even remember. 8 to 10 is a good range.

This review is for MIA from PENNSYLVANIA through guest experience at Hollywood studios. We’re from CA and stayed at a Disney resort in, so we were able to book ahead for lightening lane. However, Orlando Disney made it super complicated with being a cast member. Thanks to MIA, she worked her magic and made our first day and rest of the trip the Disney experience we were hoping for!!

I love it!!! Every day better. Excellent structure. Brinquedos pra família. Dream Day....
Amazing ice cream.
The show at the end of the night is wonderful!!!!

Walt Disney Workd is not a family place to go. We had to few good experiences with the parks in general. You make a reservation with a restaurant and the wait is 30 minutes to get in. Disney World was so dark at night it was dangerous. Way over crowded. People are rude and cruel they will hurt your child if they get in their way. The kids can't even get out and run around and enjoy, due to how grown people act. The cost of everything is just over the top a d over priced. If you bring the " wrong stroller" they want you to rent these hard plastice unsanitary carts that are just as wide and unfriended to kids. They only good side is port Orleans Riverside resort was amazing and so friendly. Even locals say don't go to Disney. Go to Universal studios. They are more kid friendly. Take the advice from locals.

DANGER!!!!!!!!!!! DANGER !!!!!!!!!!!!!DANGER

I have just left Disney Magic Kingdom a very shocked and relieved parent!
Over crowded to a level that I and several others were afraid for there children. After the fireworks we found ourselves jammed in tight with no possible escape routes. I spoke with a lady beside me trying to take care of two small children and one in a stroller who was struggling to protect her family and then watched as teenagers stepped over her stroller that had an infant in it. With no help from staff the crowd started to work together to make it safe.
I was there as part of a 20 plus people family trip with my young kids all waiting to see the magic so I chose to stay when the rest of our party left within 2 hrs of arrival. Not willing to repeat this experience I went to the office to get a refund on the second day on my tickets to be meet by very pleasant staff that although pleasant point blank refused to refund anything to us. I suggested these tickets should not have been sold to people if they are not in a position to protect there guests. I was then even more shocked to be told they were running at just over 50% capacity.
Shame on you and I suggest you review your safety protocols before the world get to see a headline news story!

We went at Easter 2025. If you’re going for the first time then I recommend the following.
If you have children that will want to buy all the Disney soft toys then go to Walmart, Publix Supermarket or Target on your first day. They will be a third of the cost of what you will pay in the parks.
They’re all made in China so prices will obviously go up with Trump’s tariffs.
Walmart is also a good place for shoes and T-shirts.
Don’t spend a fortune on drinks in the parks. They will set you back $5 at least and you’ll be drinking loads believe me. I remember spending over $90 on drinks in Busch Gardens for 4 of us back in 1995 so goodness knows what it would be today.
What we did was to take a quality drinking flask, fill it with ice and water in the morning and top it up as you walk around the parks. We had Chilly drinking flasks and the ice lasted all day.
They don’t seem to do any squash or cordial in Florida but they do have powdered flavourings like Crystal Lite and Oceanspray that you just add to water. The sachets are small so can easily be carried. I bought the sugar free ones and just added a sachet each time I topped up my flask.
The same with food. Take your own rather than pay over the odds for unhealthy junk food in the parks. We usually shopped in Pubix and bought bread rolls and fillings there.
If you are driving, try to avoid the I-4 as there are major road works on it at the moment. They’re adding an express lane which will be a toll road.
We were staying at Champions Gate, just off of the US-27 and went down Ronald Reagan Parkway to Old Lake Wilso Road. This takes you up to the US-192 (Irlo Bronson Memorial Highway). From here you can get to the Disney roads quite quickly.
It was also quicker to go up the US-27 to the 192. Anything to avoid the I-4.
The parks aren’t cheap and if you want to do things quicker, it will cost you a lot more for buying Lightening Lane tickets. We were spending on average an extra $35 a day each to skip the lines.
Discovery Cove is a great place to visit and included in the ticket is free parking, free food and drink all day. The breakfast menu was quite good as was the lunch menu. There are snacks available all around the park. The drinks include beer and some alcohol drinks. You can pay extra for the premium drinks package but it doesn’t seem worth it. The beers include the usual Bud, Bud Lite, Coors, Millers etc and also some decent craft beers like Yeungling. They also had alcohol free Heineken.
There is an abundance of soft drinks for the kids but I didn’t see much in the way of sugar-free drinks, Only Diet Coke.
If you’re dining out then you will find all the major fast-food outlets There seems to be a McDonalds or Burger King about every mile but we found that Wendy’s was far superior. There’s also Chick-Fil-A which is an up-market KFC. Sonic had very nice burgers too but the service was slow.
We ate in The Golden Corral near Legoland which was excellent but the one on the 192 near the junction with I-4 was very poor and needs refurbishing.
We also went to the Texas Brazil restaurant on International Drive which was superb but expensive.
Some of the outlets in the parks don’t take cash so you will have to use a card. Legoland is completely cashless as is The Kennedy Space Centre.
Make sure you notify your bank that you are travelling to the USA and will be using your card. Also try to get an account that doesn’t charge for international transactions.
If you hire a car then I don’t recommend Hertz. We had to return our vehicle twice on our trip. The first vehicle was a Chevrolet Express where the alarm kept going off. They hadn’t given us the remote key, just a standard key. The second one which was another Chevrolet Express seemed OK until we nearly had an accident and found out the rear indicators weren’t working. The third Chevrolet Express also seemed OK and only had 6,000 on the clock but still had issues. One of the seat belts wasn’t working properly but we had more seats than passengers so it didn’t matter. One of the air vents kept falling off every time we cranked the air con up.
We needed a big van because I needed to fit a mobility scooter in the back.
If you need a mobility scooter then I recommend Gold Mobility Scooters on the 192. They provide excellent service and are a damned site cheaper than renting in the parks. Also, it’s first come first served in the parks so you could miss out.
Every park we went to catered for mobility scooters, even the Disney Skyliner cable car that takes you from Epcot to Hollywood Studios and some hotels.
If you don’t mind simulators then I thoroughly recommend the Soaring ride at Epcot and the Avatar ride at Animal Kingdom. They are truly breathtaking and well worth the queue.
This was our 14th visit to Disneyworld and we loved it albeit, the prices have gone up tremendously.

Disney is always amazing but travel there has become beyond crowded. Staying on property would always be my recommendation, if you can budget for that. Pack you patience at the parks lines, lines and more lines. Regardless of your package purchases to help alleviate some of this. Disney is not a Cheap vacation. However, before this last stay, we always felt like the mouse delivered on justifying the trip cost. Not so any more. Value for the spend has left, Until crowds return to normal levels and with adequate staffing to help manage it we will probably, sadly, stay away.

The most miserable place on earth!
Forget the lightning passes, some rides don’t even take it. Hours of wait times for short gratification. Tourist traps at best and I live in a tourist town in South Carolina.
I hope once I leave Orlando I never have to return. As far as Disney, I did have some fun at Hollywood Studios. Everything else was awful.

I went to Disney World which I always wanted to go to ✨
It's too big to go around in a day, so it's recommended to spend a few days around the park ✨
Greetings with the characters, parades . . . all fun!!!
I went back home but I want to go immediately ✨

They did not honor the Capital One cash back offer for Trip Advisor. I was supposed to receive $250 back. I wouldn’t but from Trip Advisor again.

I rode the Jungle Cruise (which I would not reveal) at Magic Kingdom with a little child. Towards the end of the cruise, while the boat was stopped for a while, the female boat captain started asking the guests where they were from. When she asked us and I replied that we were from Korea, she sarcastically said, "Phew, I’ve never even heard of such a country." My child seemed not to hear that and another guest nearby offered me words of comfort. I felt quite upset, but didn’t responded to that comment.

I think that staffs at Disney should not ask such a question and reply in such a rude way if they know only a small number of countries in the world.

Walt Disney World and Bob Iger need to rethink how they charge and treat families. We had a really bad experience at Magic Kingdom today and guest relations lied to us about our choices with the lightning lane issues we were having. No only are we charged a lot of money for tickets but we have to pay for lightning lanes too, even though they don’t make any difference to wait times. What happened to giving us the freedom of the old fastpass with our ticket purchase? It worked better and cost nothing extra.

We have also found in the years that we have been DVC members that the benefits have diminished to very little, we no longer get free parking at the parks or extra magic hours, instead having to be a guest at a premium resort hotel (which we failed to get any hotel for the duration of our trip, so couldn’t use our DVC points either)!!

We won’t be coming back and we have decided to sell our DVC contract as the magic is gone and we are bitterly disappointed with the lack of empathy and help from guest services.

Wake up Disney - you’re losing families because you are getting greedy.

Long wait times: Ride wait times have increased, with some popular attractions requiring hours-long waits. The parks are often overcrowded, leading to a less enjoyable experience.
increased ride breakdowns and closures.
prioritizing movie-based attractions and theming over original concepts .
decline in customer service and overall park maintenance, with some attributing this to staff cuts and changes in policy. Staff upset
the overall "magic" of the Disney experience has been lost .

Had a decent time with my family at Disney World. Some parts were better than others, but overall fun. Would definitely go again.

The fourth time I was, certainly the cost and the waits drown you...pay and pay, expensive and very bad food, out of place tickets very expensive and the disgusting waits on top having paid a cost, come with the extra of the attraction.It is a heist 2,000€ 4 angry and surprised days.They should lower prices in half would be just enough.I will not go back to Paris or Orlando another rooster crows in Tokyo prices tickets and reasonable meals for nothing go their heads...

Although is is a great experience, all the queuing time is mad, unless you have paid over the top to fast track. Most of the rides close an hour before the park shuts to push you to spend money in the over priced shops! There are not many disney characters walking around as the ads would have you believe, most of the characters you want to see involves joining yet another queue which are also limited. The characters in the parade did not mingle with the crowds either. All in all a bit dissapointing for an awful lot of money! The parades are good as are some of the shows and the castle show and fireworks at the end of the evening were the best part of disneyworld.

Dear readers,

This report is intended to provide a small insight from our point of view of Disneyland Orlando.
We stayed at Magic Kingdom, Epcot, Animal Kingdom and Hollywood Studios in September 2025.

We had already bought the 6 day pass from Germany and only had to pick up the tickets at the information desk.

This was straightforward and easy.

The entrance was rather moderately good.
Some of the cards do not work and had to be unlocked again and again by the staff.
Every day, a different one of our group was photographed, of course for purely data protection reasons.

This had more of a taste of data collection, but was disputed on demand with a harsh voice and much criticism from Disney employees.

That seemed very excessive to us.
We gave the behavior of the staff at the info center and said that was not to be expected.

Here they apologized and wished us a nice stay.

We started with Animal Kingdom.

We immediately noticed that various attractions were closed and still others had already well over 60 minutes Waiting time immediately after admission.

Nevertheless, we went to some attractions and drove some away.

If you expect animals here, we unfortunately disappoint.

The wildlife shown here is very small and makes the park frustrated after a short time.

Food prices were not high, but outrageously high.

For a normal hot dog with mustard, a hefty $18 was due.
A Mickey Mouse ice cream is $7.

The breakfast buffet at Magic Kingdom costs $52 and the lunch buffet costs $62.
Children get a $5 discount.
Cold drinks start at $6.

So when we reached Magic Kingdom we were hit by the next hammer. In the past, Mickey and Friends would walk around the park and you could take pictures with them.

We were put in line and then allowed to wait 30 minutes for a staff member to take a picture of us which we could then pay for 54 dollars.
That's what we actually paid for.

Part of the back of the park was closed for renovation.
However, this was not taken into account in the admission fee.
On request we were rejected saying that you only buy the ticket for entering the park and not for the entire attractions.

If something is just too much then that is just the way it is and we are supposed to be happy with it.

No sign of understanding

We inquired about the Lightnig Pass to get to the rides faster.

Here you wanted 349 dollars extra we have one day per person.

That's about three times the entrance fee.

This was not at all understandable for us Germans, because you were still waiting for the attractions on the fast line about 30 minutes.

Sheer waste of money!!!

Next we went to the Epcot Center.

Here the main attraction was closed as well as several of the others.

After a good 2h we left again because it was almost impossible to drive one of the other attractions.
Queuing times for many more than 90 minutes.

The last thing we did was go to Hollywood Studios.
Just a single sentence.

Small park with a lot of visitors and incredibly high queue times.

Conclusion:

If you want to visit Disney Parks in Orlando Florida, you should bring a thick wallet, a lot of patience and time.

For us it was the last time we visited the parks and will look for alternatives.

For small children I can highly recommend Pepper Pic Land.

A small park just for small children with some rides, water park and many changing facilities.
The park is not overcrowded and you don't have to wait long to explore the rides with the youngsters.

Oh what can I say, its Disney. Everything was magical, I miss it every day and can't wait to go back.
Cast members were incredible and helpful. We had a blast! Favourite moment... my 18 year old daughter running up to Winnie the Pooh who just gave her the biggest hug ever. He's been her fave since being a baby. It will forever live in my memory :) First visit so nothing to compare it to but it's just the most magical place. Can't wait to go back!

Love place to take the family I did it with my parents and know we have taken my children. I still get the magic feeling walking through the doors. It now has some new ride that Are dry good especially tron I managed to do it twice 😀. But it still nice to do some of the older rides.

We visited Florida and had to go to Disney World!
Came here last October and we had a great time. Now that I've been to both Tokyo Disney Land and Disney World, my conclusion is that Disney World is better in terms of attractions

Once inside the park, the magic of Disney was so evident. The facilities are kept so clean and well managed by the staff it truly is something to behold. It was easy enough to avoid extremely long lines with the app and the option to fast pass. There is truly no stone unturned when it comes to the extra effort that Disney puts into a truly mystifying experience.
My very favorite was Hollywood and Vine in Hollywood Studios. A delicious meal with frequent access to some of the most pivotal Disney characters was icing on the cake of a long whirlwind trip.
The Ratatouille Adveture was the most fun amusement park ride I've ever experienced in my 47 years!
The Cons:
The walk from the buses! We were a school group using charter buses and often relegated to the last parking spots in the whole facility. Two of our chaperones had mobility issues, zero shuttles were offered from buses to tickets, and we couldn't procure ECVs until we had made it through tickets.
Additionally, as someone with a chronic illness in the skin cancer family (yes, we still deserve the opportunity to enjoy venues like Disney world) the lack of covered walkways in these areas to and from the buses was highly frustrating. There was also a sore lack of covered areas for guests once inside the park and on these three particularly rainy days, this was challenging, to say the least.
While I realize that if there were more seating areas available around where the evening shows at MK and EC are displayed, chaos would abound, sitting on the ground isn't a great option and after walking around all day, it's much easier to enjoy these shows seated. More benches would be nice.

For a place that does such an amazing job of offering a great experience inside, it's very tiring and frustrating to get from park to park or park to hotel.

Suuuuupeeeeeer funny very nice very funny an unforgettable experience I really enjoy it I hope to return very soon

Walt Disney world is one of the best theme parks I have been to.
The theming of it all is so amazing because it makes it feel like you’re in the setting.
The food is astounding and the rides are really fun and detailed.

Long lines, broken down rides, and overpriced food are most of what we experienced today. The drink options are so overpriced that it's unbelievable. Sorry, Disney, there was little magic for us today.

!!WARNING!!

Unfortunately, you cannot give 0 stars.. I am aware that Disney is not dependent on individuals (unfortunately). However, if my comment ensures that only some people think twice about going there, my goal is achieved.

The whole thing is a pure rip-off, a cheekiness and an absolute disappointment. I find it difficult to describe the whole thing in single words.

Whether Magic Kingdom, Epcot or Hollywood Studios: all parks are completely overpopulated, so you can hardly move. You let way too many people in - as long as everyone pays over 160.- enters and you collect the money.

We as a family have paid almost 2000.- for the admissions and this is just the beginning of the whole thing.

In each park it has more shops and restaurants than rollercoasters, lanes etc..These can be counted on one hand. In addition, with the overpopulation in the park, almost two hours have to be queued for each entertainment to experience an absolute disappointment afterwards. A “baby track/carousel” which takes just under 1.5 minutes..

The food is also cheeky. We spent almost 100.- on a burger which was inedible and cold fries. For this we almost had to struggle to find a table and it was completely dirty on top.

As if these 2000.- which we paid for the tickets were not already enough, a stroller/stroller costs an additional 31.-. Even if you need that one hour or so.

Since we no longer felt like waiting 2 hours at each ride, we bought so-called Lightning Lane tickets which are valid for one hour according to the homepage. Additional cost per Lightning Lane ticket 30.-.
However, it was not written anywhere that these are only valid for 1-ride. So we spent again almost 200.- just so we could ride 1 time - an absolute naughtiness!!!

Finally, we decided to leave the park at 3 pm, as we no longer wanted to do this to ourselves. I had a bad feeling towards the children because they were absolutely disappointed..

Now we have paid for this short time almost 3000.- and could enjoy 2-3 rides “, ‘enjoy’.

In the future I will absolutely avoid everything that has to do with Disney and will not spend 1.- more that has to do with Disney (luckily there are enough other alternatives..). I will advise everyone to visit Disneyland.

Again: the lost 3000.- is still one thing, but the disappointment of my children, I will never forget and can hardly be put into words.

This was my third visit to Disney World Florida, and I loved loved loved it! Each time I go I embrace the magic of the place.

The addition of the newer rides like Tron and Guardians of the Galaxy rides were like cherry on the top of a magical sundae.

There truly is something for everyone. During this visit we were a party of 10 with our youngest of 8 and oldest of 71 and it was loved by us all. Moana attraction opened while we were there and was an instant hit with the younger members of our party. The teens loved the thrill of the GoG, Tron, and the water parks.

Yes the food can be a little pricy, as can the souvenirs, but we were lucky to have majority of the food included in our package deal and to be fair, every dish we had we were more than happy with it.

I look forward to experiencing the magic of Disney again in the future especially the newer attractions that have been added since our visit, as well as revisitng some of our other beloved favourites like Avatar (love the flight ride!) Galaxy's edge (Millenium Falcoln ride, loved it!) and it doesn't matter your age, the parades and fireworks are truly stunning.

What else can you say? Disneyworld really is the happiest place on Earth. Riding Space Mountain after all these years was definitely checking one of the list. However, Tron and Tianas Bayou Adventure were the favorites for us. Can't wait to go back to Disney again.

We visit Walt Disney World couple times a year. Our last visit may have been our last. all cast members we encountered at Magic Kingdom seemed very unhappy and could care less about your visit. I recently broke my ankle and had to use a scooter to get around park and transfer onto ride. Several rides the cast members so lazy they would leave my scooter at entrance of ride and not transfer to exit thus when I come off ride I had to hobble long distances to obtain scooter. One particular occurrence was on big thunder mountain, I asked cast members to retrieve my scooter and they all ignored my requests. Completely ignored me and my request, Left me stranded, We visited Universal parks in Nov 2023 and never had a problem with cast members or handicap services. Universal much more eager to please all guest including those with disabilities. We will NOT be returning to Disney anytime near future however we are looking forward to our next visit to Universal Studios!!

Best themepark of the world! Feel the Magic of Life!
We've been for one week in the Caribbean Beach Hotel near the Skyliner. It's fantastic to fly to Hollywood Studios and Epcot by the Skyliner. We loved to go to Magic Kingdom and Animal Kingdom by the very well organised Lyft taxis instead of the crowded shuttle bus or monorail.
Our most visited and exciting park was Hollywood Studios with Galaxy’s Edge as Star Wars fans. The Blackspire Outpost and it's Rides represent a peak of Man's ideas and techniques of realising science fiction! Thanks to George Lucas and Disney.
The new Lightning Lane system is a perfect invention that people who are willing to pay extra get all their rides they want at the time they prefer in their holidays. It's better than the fast-pass years ago and I don't want to mention the awful Genie system.
The Dining Plan with snacks, Quick Lunch and just one Table Service is not bad but there should be a rethinking if guests want table service only and pay for it.
The shops were less than five years ago and there were less shops with for example jewelery or crystal figures. But there were many gimmicks and things we've bought my credit card confirms 😀. To put it in a nutshell THIS PARK IS MAGIC and THE BEST IN THE WORLD for all ages and all interests and all occupations. Disney World Orlando, WE LOVE YOU!

Had a great time!! Walked a lot, saw so much...wonderful family experience!! Would love to go back again, however it can be a very expensive vacation.

My family has visited Walt Disney World many times since our kids were little. Our first trip as a family was in 2003. What a fantastic time we had and couldn’t wait to go back! Had reservations in 2020 which was cancelled due to Covid. My daughters booked a trip for my husband and I to celebrate our 30 th Anniversary. Was I shocked how Disney World has changed! I honestly could say I did not enjoy myself due to inflated prices, lightning lanes and Genie plus! The food was great in the past but now so overpriced and tasteless!! They cater to the DVC members but forget about their other paying customers. The magic is gone! You can’t even enjoy just watching a parade because you are constantly looking at your phone! The Magical Express from the airport to the resorts was fun for the kids and hyped them up for your trip! Not anymore! Value resorts now cost the same amount as deluxe resorts did in 2014! Really? The special things that Disney employees used to be able to do to help create the magic is gone! If you want anything special you will pay a high price for it! I wanted to do the priority seating for fireworks at Magic Kingdom but the price from 2020 (which I had reserved) to 2024 has skyrocketed! My daughters came with us and I am glad we didn’t do the priority seating because you sat on the grass if a chair wasn’t available! I will get my wine and desserts elsewhere and watch the fireworks on Main Street while being hearded like sheep! So sad that once a fun, family friendly vacation has turned into an expensive fiasco!! Walt would be soooooo disappointed!! Shame on you Disney!! Don’t know when or if I will go back again! They lost the Magic!!!!

Money grab machine. Horrible parking, long waiting lines, borring shows. Spend money somewhere else. Trust me, this is not place for kids anymore.

I love Disney but they have lost their way in greed. The people and facilities are great but the crowds are to the point they take the joy out of the parks. Over two hours for every key attraction kills the body but also takes the joy out of the trip. I took my adult
family to Disney and at every turn including food options were over crowded. In my view this is the result of accountants and not park lovers leading the system. I have been to the parks perhaps 10 times with my family and this time it left me frustrated because everything was overcrowded even the stores.

Disney is known as a perfect place. it is not. The food; disgusting and limited and expensive. The water fountains; very weak and not cold. Disney makes so much money; why do they skimp on this? Benches; very few. Some people don't ride all the rides and want to sit down. The lines; so long that I only did 8 rides from noon to 9. That's about $20 a ride that lasts from 8 to 12 minutes. The patrons; Rarely smile. No engagement between patrons. Some literally running to rides. Yelling to family members to hurry. Nobody stops to smell the roses. I tried to buy an ice cream cone; looked all over. Found none. I slipped into the Walt Disney Biography Theater. I knew it would be almost empty due to the lack of nostalgia and interest in history by the mindless robot patrons. The theater and story was sweet and innocent and interesting. The Soarin ride was fun. I will never go back to a rat race that I actually had to pay for. Walt was a wonderful man with visions of even poor people being able to attend. Disney managers are dismissing his kind heart. Shameful.

I'm tired of Disney World after a long time.
First passes are gone, and it's no longer possible to get money to book popular attractions.
I saw only a few of them in Japan, so I have the impression that they are a trip to the United States that has already become a flower on a very high peak. I'm just sorry.

This is our third trip to Disney (2018, 2023, 2025). The last two trips were enjoyable. This recent trip has been anything but. The amount of people being allowed into the parks is ABSURD. The wait times are out of control. For instance, frozen was a “65 minute wait” but we stood in line for 2.5 hours before getting on. Ratouille was up to 225 minutes at one point. You have to wait forever for rides, food, and even using the bathroom. And yes, I know about the multipass and lightening lanes (which is not only another chunk of money to spend, but can be tricky to purchase if you don’t know exactly what you’re doing on what day, and / or you are late to purchasing them and you weren’t ready exactly when they became available.

Our past trips I remember cast members being friendly and generally happy in their interactions. This trip every single one of them looked miserable, and I don’t blame them. Even our kiddo who has loved past trips is over it. The most fun she had was at the pool.

SAFETY ISSUE: fireworks at magic kingdom is dangerous. someone is going to get really hurt. The amount of people that are pushing their way to the front is scary. We found our spot 50 min before the show, and we were eventually pinned in by people coming at the last minute. We were pushed, elbowed, and shoved. All it takes is one person to cause chaos. The walkways to get in and out (that should have stayed clear) did not. staff couldn’t even get through. We were scared the entire time watching the fireworks and couldn’t enjoy it as we were truly looking for routes out, and bracing ourselves with all the pushing and shoving. It was terrifying.

For the amount of money being spent, this should not be the case.

I own the fact we came right after the holidays; so it’s a busier time of year. We expected that. But this was awful. I talked to so many other people while waiting around who said similar things. This is their last trip. The magic is truly gone unless you have A LOT of money to spend.

This trip was stressful beginning to end. I never ever want to do it again. It was a magical place once upon a time, but things are not the same. It’s okay to criticize when things are getting out of control - that’s the only way it may change.

If you have experienced Disneyland in other places e.g. in Paris, then you will be incredibly disappointed when you travel here! everything is much more expensive, much more set up for the use of money, sour staff, except for the world's most beautiful elderly man who waved in the street who did his to comfort a sad boy..:)
The only place where the characters took a good time in the street to greet children was in Star Wars, the rest were only angry if the kids came.
This was on a quiet day with much less queues and wait times, so shouldn’t be hard to give a little extra magic to the kids.

But the most boring of absolutely everything was they did not take into account special needs, all the parks we have been in the world to now have really been fantastic on special needs, we could show to certificates, doctor attestations and what we have got in other parks, but Disney Orlando would not give, which we have also heard that they are difficult at.
Disneyland Paris made everything easy for us, as we showed here in Orlando, and on a low-season day it should not be difficult for Orlando to give the same.
In addition, you must pay the entrance fee before you can apply for the DAS certificate in Orlando, if you are not from the United States, and you will not get the money back if you do not get DAS help.
They should also learn from Universal which has drinking stations everywhere in their parks, spes on hot days.

Universal Studios, on the other hand, is fantastic on this with special needs, and makes everything possible for a magical day, and worth every penny :)

Waste of time and money. Waiting in line is endless. Everything is very expensive and not worth it. If you have nothing to do in life go there

This is the absolute WORST Disney experience I have ever had. I have been coming to these parks since I was 4 years old. As a continued annual pass holder, I have always been eligible for the DAS system, due to many different physical medical conditions. I have regularly used it for years with my best friend who has also qualified for it. We both have debilitating physical conditions that are recognized as disabilities with permanent handicap placards. As today is my birthday, I wanted to go to the parks with a group of friends where we tried to go to Disney and use our DAS. We were extremely disappointed when we found out we don’t “qualify” for accommodations. We have encountered this problem before and we have tried the alternative “accommodations” (if they can even be considered as accommodations). As both of us have neurological, sensory, and physical medical conditions, standing in lines in extremely crowded areas is not conducive in being able to enjoy the park. Ride swap does not allow us to be with our whole party, attraction reentry forced us to be away from our group for extended periods of time, and providing a wheelchair did not reduce physical contact with other inconsiderate guests. With DAS we were able to be with our group in a line that was less crowded and accommodated our conditions significantly better.

After waiting an HOUR in the park to speak with someone in the chat, the agent was extremely rude and informed us that only individuals who are diagnosed with autism qualify for the DAS system now. When asked why mobility and neurological medical conditions are not able to qualify for the DAS system, I was met with a tone of irritation and condescension.

As I know the DAS system was being taken advantage of, I understand the rules has to be changed. However, Universal is a great example of theme parks assisting with mobility disabilities, as you have to obtain physician documentation explaining why the individual needs the DAS system.

Disney has made this the worst park experience I’ve ever had and a very “unbirthday” birthday. This felt like the most discriminatory form of rules and regulation. Some have said, “You shouldn’t be going to the parks if your condition is that serious”, but Disney has NEVER forced me to adopt that mentality, until today. I NOT be returning to the Disney parks until the Disney company enacts a more accommodating system for individuals who suffer from ALL types of disabilities.

Staff are horrible ! No personality ! Not welcoming! I have been to plenty of parks in my life and magic king don was suppose to be magical for my daughter who has been dreaming of going there ! Manger do better at hiring staff that want to be there to make experience like this magical!

Rip off disney you pay to get in 30 $ to park thata after you pay for the tickets to get in then you have to book up lighting pass 15$ to 25$ each so if A family of say 4 that's 100 $ per ride and then they give. You time to do what can be like 6hours away so you spend more time in the park spending more money on expensive junk yes you can book virtual que at
At 7am or 1pm on the dot but if 7.01 or 1.01 you have missed it a nd if you are lucky to get in they give. You a time like 5 or. 6hours away so when your time to que up they let. In all the lighting paying. People in first
We. Qued on stand by lane as we could not get on the virtual que because we was like pressed the que line at dead on 7am but. It come up all booked so we qued up in stand by after 90mi s in the que we got near t he front thestaff the cast members are. Under orders to let in the lighting paying guests. So they. Let in 60 to 70 lighting que to 3 stand by que this was on all the rides and we qued and qued to see if was was the same on whatever you went. On of course you can book other. Rides for a
22$if they are avilable disney is now a total rip off

This place is a joke, they want you to pay extra money to get on rides quicker. When you've already spent a small fortune to even get in the park. Someone's getting super greedy over here.

This just ISN’T worth the cost anymore for the experience.
In all honesty Disney does everything better than other parks except that now to get onto rides a family must walk around with eyes glued to mobile devices so that they can time opportunities to get on rides. Going on a vacation to leave these behind and interact together is what family vacations are about , however, if you don’t use them then you wait excessively long times in queues and don’t get onto the rides. Even doing this there are rides you will NEVER get on and those that must be paid as an extra to get into. There is simply to many people going to these parks even in so-called ‘slow seasons’ and the amount of mobility scooters where your trying to guess the disability is just astonishing (because they get preferential help onto the rides for them and their families). We stayed in a Disney hotel and had park hopper tickets for multiple days but ended up going outside of the Disney parks within a couple of days and forfeiting our extra days. As a person with a real disability (broken neck) there were Disney rides that I was unable to do but still often waited in line with my family and it was during these periods were I noticed a peculiar observation … none of the people waiting in line or those wandering around were smiling (some would smile after just leaving the ride but then you could see that they realised that they needed to rush to the next queues and then smile disappeared as they looked at their phone) … then once we left the Disney parks and started to go to outside opportunities I then again witnessed many many families that actually were having fun and smiling. Disney executives need to walk these parks and see that no one is smiling and that if some do the similes don’t last more than a couple of seconds and this IS because wait times are EXCESSIVE and there just isn’t enough activities for the incredible numbers of people who try to experience the Disney dream.

We came from the UK expecting a magical experience at Disney World, but left feeling humiliated, unsafe, and let down—especially as a disabled guest.

I have complex medical needs (including POTS, post-sepsis issues, and use of a feeding tube). I was told in advance I’d likely qualify for Disney’s Disability Access Service (DAS), but the system for international guests is completely broken. The registration link just redirected to the UK sales site, with no way to sign up. Even in person at Magic Kingdom, I was handed the same broken link. A cast member admitted this is a known problem for UK visitors, yet it hasn’t been fixed.

I was forced to carry out a DAS interview in the middle of Guest Relations, in front of other guests, twice. I had to speak openly about deeply personal medical issues in a public space. It was humiliating, degrading, and completely unnecessary.

After all that, I was told I didn’t qualify because my disability was physical, not cognitive. I was even told, “if you had autism, you’d be eligible.” Why are physical disabilities treated as less valid? I was given Lightning Lane access to just two rides and a day pass we couldn’t use. That doesn’t make up for the distress I was put through.

Then came a serious safety failure. Our 11-year-old son went on Tower of Terror at Hollywood Studios, and his seatbelt came undone mid-ride. He had to hold on tightly in fear. This should never happen. We reported it, and Disney took no real responsibility. Later, they offered us $125—only if we signed an NDA agreeing not to talk about it. In our view, this was an attempt to buy our silence, not address the problem.

We expected world-class service. What we got was exclusion, humiliation, and a complete disregard for guest safety. Other organizations—like Universal Studios and Kennedy Space Center—treated us with dignity. Disney did not.

Disney must do better—for disabled guests, for families traveling internationally, and for the safety of children.

Amazing holiday at Disney World All star movies resort with 4 park hopper day tickets. We had a blast at all of them and the Christmas decorations were amazing too

We have been visiting Disney World for years and found the company to very super supportive in terms of disabilities. However, on this visit our Autistic son was denied a DAS card and we were told other family member(s) needed to wait in line and then rung him to say get cast member to bring him to the front.

Autism comes with communication difficulties, so I cannot leave him on his own, which means leaving my daughter in line in her own. This means it’s not a family holiday - as one or more has to wait alone pretty much all day. The DAS system worked fine.. You don’t skip line, you just come back later and get to stay together as a family.

Come on Disney, get your act together and be the inclusive company you claim to be. Even wheelchair users not accepted into DAS system.

My son was accepted on the U.K. disabled pass system and the US system Universal make you do, despite all the hoops and stress Disney still refuse pretty much everyone, even if you were previously accepted. We are happy to provide proof but they don’t allow you that option.

Thinking I will cancel our extended family trip to Disney World and just visit Universal or Paris who are more inclusive.

We had an old 4 day pass paper ticket that still had 2 days left on it and the Customer Service was exceptional - they swapped them over for a new 2 day pass after 33 years ... we then went on to enjoy the park again

Horrible experience -

Lack of value: For the price, the experience doesn't deliver the same level of magic or quality as in the past. Disney is running a two tiered system catering to the rich. It has become prohibitively expensive, and is getting worse. The prices for tickets, food, merchandise, and resort stays keep continuously rising far ahead of inflation. A middle-class family vacation has become increasingly out of reach for many. Everywhere you go they are pushing you to buy overpriced cheap Chinese crap.

Long lines: Forget about the popular rides, the wait time is extremely long, sometimes more than 2 hours. Not family friendly - impossible wait time if you have young children. The overcrowding also makes the experience feel overwhelming, with swarms around ride queues, food and drink locations, and walkways.

Park Pass Reservations: There is no flexibility with the mandatory park reservation system. The paid systems to skip lines is complicated and costly, excluding average middle class families.

Tradition is killed by cross-selling for the latest Disney projects - There has been a shift from original attractions to pushing themes based on current Disney movies.

Lack of comfort for patrons: There is insufficient shade in the parks, completely inappropriate for hot, humid Florida weather, but a great way to sell you extortionately priced water.
Resort & Logistics

It's so amazing. There are Mickey Mouese face shaped cinnamon rolls, chicken wings, games for kids, teens and adults.

Disney World Orlando is the BEST THEMEPARK IN THE WORLD! My family and me appreciate to live a few days "in the most magical place on earth" and as Star Wars fans in "Galaxy’s Edge Blackspire Outpost "!
I MUST write this because I'm bothered of the steady bleating of some guys in the reviews!- YES it is expensive... like everything in the world nowadays! YES you may not visit the park WITHOUT ANY arrangements! You NEED TO MAKE a DINING PLAN and USE LIGHTNING LANE to have the MOST OF THE FUN! These are the rules. Stick to the rules, pay for the maximum of fun in a place on earth orLET IT BE if you can't afford it! THAT'S IT! DON'T BLAME DISNEY FOR IT, BLAME YOURSELF if you don't manage your visit as it should be!

I recently had a disappointing experience with Disney that has left me frustrated and dissatisfied. In January 2025, I purchased a $100 shirt at Disney World Park in Florida, but when I got home, I realized it was the wrong size. I tried to return or exchange the shirt for a different size but was informed that it was no longer eligible for a return or exchange despite the recent purchase.Being unable to swap a simple item like a shirt, especially when the purchase was made within weeks, is
I expected better customer service and more reasonable return policies for a company of Disney's stature, especially given the premium prices they charge for merchandise. Not being able to swap a simple item like a shirt, especially when the purchase was made within weeks, is really disappointing. It’s a shame that Disney doesn't seem to prioritize customer satisfaction in the same way it does its entertainment and theme parks. I won’t be rushing to buy more merchandise anytime soon. I have spent tens of thousands of dollars at the Parks, the Channel, and more. Never again! This is disturbing