Rental Advice

Question

Hello,

Does anyone have feedback on Savannah Luxury Rentals? We are coming to Savannah in April and they have several rentals in the Historic District. We usually try to avoid large management companies but a couple properties look appealing. Reviews online are mixed. Any input?

Thanks!

Answer

Savannah Luxury Rentals is a property management company that offers a variety of vacation rentals in the Historic District of Savannah, which can be a great choice for those looking to stay close to the city's main attractions. However, as you've mentioned, reviews for large management companies like this one can be mixed, so it’s important to weigh both the positive and negative feedback before making a decision.

Here are some factors to consider when evaluating Savannah Luxury Rentals:

Location: One of the biggest advantages of renting from Savannah Luxury Rentals is that their properties are typically located within walking distance of the city's Historic District, giving you easy access to the squares, shops, restaurants, and attractions like River Street and Forsyth Park.
Property Quality: The properties listed by Savannah Luxury Rentals tend to be upscale, with many offering modern amenities and charming historical features. Some may have luxurious touches like private courtyards, updated kitchens, and high-end furnishings. However, some guests have noted that certain properties may not match the descriptions or photos exactly, which is something to watch out for in the reviews.
Customer Service: While many visitors have had positive experiences with customer service, others have reported issues with communication, check-in procedures, or handling maintenance requests. Some reviews indicate that as a larger company, the personal touch and flexibility that you might get from smaller, independently-run rentals may be lacking.
Cleanliness: Cleanliness can vary from property to property, with some guests reporting excellent conditions and others mentioning cleanliness issues, such as linens not being as fresh or bathrooms not as spotless as expected. It's helpful to look for recent reviews regarding cleanliness before booking.
Price: Since they manage luxury properties, prices can be on the higher end, especially for prime locations in the Historic District. However, the amenities and location often justify the cost if you're looking for a higher-end stay. Be sure to check if the rental price includes all fees (cleaning, service fees, etc.), as these can add up.

If you're considering booking with Savannah Luxury Rentals, here are a few tips:

Check Recent Reviews: As you mentioned, reviews are mixed, so it’s essential to look at recent guest experiences. Pay attention to feedback on the specific property you're interested in, especially if it mentions issues like cleanliness or management responsiveness.
Communicate with the Company: Before booking, reach out to the property management team to ask specific questions about the property, amenities, and any special requests. This will give you a sense of their customer service and responsiveness.
Consider Smaller, Independent Rentals: If you’re concerned about booking through a large company, you could explore smaller, independent vacation rentals that are often listed on platforms like Airbnb, Vrbo, or local booking websites. These can sometimes offer a more personalized experience, although the quality may vary.

In conclusion, Savannah Luxury Rentals offers an attractive selection of properties in a prime location, but as with any large property management company, it’s important to do your research and consider guest feedback before booking. If you value location, amenities, and a high-end stay, it could be a great option, but if you’re looking for a more personalized, smaller-scale experience, you may want to explore alternatives as well.

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