
3.3
3,922 of 13,358 Restaurants in New York City

Reserving at what appeared to be Shun Lee West, i was told there was no reservation and ushered into a side room stuffy, crowded, and frenetic. 20 minutes with no waiter, I finally tod the dim sum girl that we were walking out unless we got a waiter. Whst appeared to be a busboy finally came out and took. Food (pork fried rice and beef wuth broccoli) were bland, but $16-18 range. They wanted to pour my beer in a thimble sized wine glass before I stopped the nonsense. Beware if younthink you are sitting in the attractive restaurant.

We ordered take out - peking duck, beef and brocoli, sesame chicken, won ton soup - sort of traditional fare and it did not disappoint. Delivered to West 71st street in under 30 minutes - food came hot with plenty of plates, utensils and condiments.

I chose Shun Lee for its proximity to Lincoln Center as I was looking for a pre opera dinner option. The food is ok but prices are outrageous. We were particularly appalled to pay $20 for a side of Chinese broccoli. I will not be returning

Adjacent to Lincoln Center so a reasonable spot for a pre-concert meal. First, the Cafe which has a limited selection of dim sum, including various dumplings and sticky rice -- roughly comparable to the average place in Chinatown. We also had the "spicy" prawns which I thought were good. Recommend the Cafe over the Restaurant -- opens at 5pm on weekdays with the dim sum carts available at 5:15pm. On to the Restaurant which serves Szechuan dishes in the classic style where "spicy Chinese" was first popular in the US. Overall too much "brown sauce" -- dishes are good, especially the spicy beef with shredded vegetables, but overall both similar to and not as good as the chain P.F. Chang's! Service is friendly, efficient and helpful.

Unfortunate. As noted in one of my previous reviews, I sometimes "test" a restaurant by going in off hours - in this case, once for dinner, once for lunch, and then once after a matinee. We arrived, therefore, promptly at 4:30 pm today. We were seated in a booth, and someone quickly came to take our drink orders. After looking at the plates (which were not clean), we gave those to the same waiter. Then we waited for menus and fresh plates. And waited. And waited. The drinks came. Nothing else. I finally had to snag a passing busboy and ask for a waiter, who eventually appeared with menus. Overall, the food was... edible. All right, if you're not a big Chinese food fan. It was the little things that bothered. The Szechuan dumplings were drowning in oil, and the wrappers were thick and doughy, though the filling was good. The cold Szechuan cucumber had been sitting too long, and completely lost its crunch - and, again, drowning in oil. I don't have a problem with hot oil, but I do have an issue when there's so much of it that as the food cools, it congeals. I was excited to try to ma po tofu (or "mo po", as their menu states), but it really, really disappointed. Even though we'd ordered it with pork, and spicy, it was bland, oily (again), and the tofu was beyond silken. It was so soft that it came apart on the plate before I even touched it. Red Fire Cracker Prawns with Scallops were all right - not spicy, though, and with an awful lot of breading. The biggest annoyance, outside of terrible service (we never once had a waiter come by after they took the drink order - we had to find someone for everything from "could we have some mustard?" to "could we have some more water?" to "could we have a check?" to "would you take our check?") was the price. Our lunch, dinner, and in between meal today averaged a stunning $65 per person with NO liquor, one bottled water, two mains and two appetizers. Really, for average to below average food and decidedly below average wait staff, this is absurd.

Come for the food, be amazed and dazed by the checkerboard walls and ceiling! This place is like Alice in Wonderland meets Dim Sum at Chinese New Year! Complete with all 12 animals of the year popping out of the walls and ceiling. This review is for eating Dim Sum for lunch on a Sunday. We have eaten a lot of Dim Sum in various places and the quality definitely varies. Here at Shun Lee there was both a good variety and good quality. We appreciated the breadth that of offerings, getting the standard har gau shrimp dumplings and also scallop dumplings (something you don't see often). We were able to eat off of the carts and also special order fresh dishes that they didn't have ready. Not cheap, but good and well worth the stop.

This was an old haunt of my late wife. We had nice Peking Duck egg rolls. The steamed Bass was very expensive. Minimalist portions with very little dressing/vegetables. The rest of the meal was fine. Cheap over priced cabernet sauvignon out of a box at $9 a glass. Good service but perhaps a little overpriced.

Why oh why aren't you better, ShunLee West? It was so thrilling when you opened, decades ago. Now, you are super-expensive and the waiters and the food are bored and tired. The greeting is less than half-hearted, the decor is worn, the menu seems to be an afterthought. The very body language of the waiters alerts you that you are in for a big disappointment. So sad! You can have an OK meal there before a Lincoln Center performance or before or after a movie, but why would you bother when they don't?

Good Asian food within easy walking distance of Lincoln Center. We enjoyed the Dim Sum but felt a bit rushed throughout the meal. Many patrons are trying to eat quickly to get to Lincoln Center, so not always very relaxing, but good food and service is very efficient and friendly. Pork buns, shumai, and duck were good.

Great meal at SLWC. I had the kids with me so I didn't want to eat in the fancy restaurant next door. Also, they love dumplings so dim sum it is! The cafe serves dim sum and the regular menu. The food is great!

Have been going there after the ballet for years and always find the dim-sum superb as well as the dishes. A bit pricey but for very good food.

If you’re in the neighborhood, this is a good choice for Cantonese cuisine. The dim sum was excellent. In fact, the scallion pancake was probably the best we’ve ever had. The chow fun was just so-so; the noodles were a bit over-cooked and under-seasoned. I would probably suggest just sticking with the wide variety of dim sum available. The prices are a bit high. There are a lot of places downtown with equally good food at a much lower cost.

We went there on a recommendation and were SO disappointed. No atmosphere and the food was awful. Was expecting lovely fresh Chinese food - came out feel ing deep-fried. Bill was $240 for 2 adults and 2 kids. Hated it. Wife was sick that night.

I and my spouse were at the American Museum of Folk Art, and not knowing Manhattan very well saw that Shun Lee Cafe offered Dim Sum, an ideal bite for lunch before heading off to the matinee of Hamilton. All the dumplings were fresh and tasty and the wide noodles filled with savory pork were particularly nice. Just what I would expect for Dim Sum. The only off note was the price, which for Dim Sum was very high. But I chalked that up to Manhattan in general. Good if you are in the area, enjoy Dim Sum, and price is not the issue.

They have repainted, I think. The food is excellent. They use high quality ingredients and don't mask taste with too much oil and gratuitous hot spice. We had lamb chops and shrimp, both of which were excellent. We started by splitting my favorite dish -- Ants Climbing a Tree -- which is noodles with beef in a combination that perfection itself. My daughter was a convert, immediately, to this place.

We have been going to Shun Lee West for over 30 years. Whenever my mom comes to town, she requests a visit to her favorite New York restaurant. The past couple visits we noticed a slip in the service, but last night took the cake! We were seated at our table a booth in the back. It was quite warm and we asked if it was possible to make it cooler. The waiter snapped, "This is as good as it gets". We ordered drinks - they arrived 15 minutes later. We waited over 30 minutes just for the first course. No one came by to check on how we were doing. Twice one of us had to get up and physically find out what was going on with the drinks and then the food. Before we finished our entrees, the waiter came with hot towels - normally before or after a meal. We said we were not finished yet, and he said well use them now because we are running out! When I left I expressed our displeasure to the maitre de - he said he was sorry - but with very little sincerity. So sad to see this restaurant going down the tubes because of poor management.

I am a bit of a foodie and I am always looking to try something different. When it comes to Chinese, i like to look for place that sets themselves apart from your standard run of the mill American/Ghinese joint. Shun Lee West sets themselves apart. We were a large group and rhey sat us at a large round table with a glass lazy Susan which madw the dishes perfect for sharing. We started with several appetizers and none of them disappointed, most notably the meaty spare ribs and the creamy scallops. If this was gonna be any indication, it was gonna be a good night. Everyone ordered different mains, but I have to tell you the crispy beef and the Grand Marnier prawns were the hit of the night. The prawns where the largest i have evee had and this particular dish was off the charts good. The desserts were all fresh and home made and were equally delicious. The service was very spot on and very attentive to our very large party's needs. I come to NYC several times a year and this is gonna be a regular stop for me here on out.

A group of us had a delicious meal here recently. We had the peiking duck egg plant brown rice and dumplings. The duck was delicious and prepared and served completely ready to eat. We were all delighted. The eggplant was so good. Everything including the service was perfect.

The food here is good and it is a good option if you are going to Lincoln Center and want Chinese. That said - go downtown for better food and a far smaller tab.

Went for the special lunch, a great value. Started with very traditional fried pork dumplings and spring rolls. Mains were very different, Mandarin prawns, Crispy duck Both seved with walnuts, broccoli and white rice. Prawns were large and generous, duck not as crispy as we'd hoped because of the sauce on top. Both very tasty. Ice cream for dessert. We have been coming here since 1988 and not disappointed. The dining room is surrounded by large, gold dragons.

This is a great place for groups in the UWS. We made a reservation for 8. Tasty food. Lots of dim sum options that go around in carts. You can also directly order some. The half-duck was solid and a good portion. We were in the cafe which is less formal.

Shun Lee Café features good to very good food, served in a pleasant atmosphere. We ordered: • Dim Sum – spicy and regular shrimp • Hot and Sour Soup • Shredded beef sautéed with hot peppers • Chan Do Chicken • Shrimp in Lobster Sauce • Pork Fried Rice Entire family enjoyed the meal. Food flavoring varied depending on what we ordered. Overall food was fresh, very tasty and served by a competent wait staff. I enjoyed combining traditional and contemporary dishes.

Always reliable, Shunlee West is larger than its east side twin but with the same reliable food--we went for the Orange Beef and Peking Duck as always. Prompt service and quiet-ish atmosphere.

I love this upscale Chinese! The atmosphere is so pretty and it’s always crowded and has a good buzz. And the food is superb! Amazing dim sum some of my favs are duck egg rolls and soupy pork dumplings! And their mains are amazing with generous portions perfect for sharing. They have a more casual Cafe next door but for an elegant, amazing meal out go to Shun Lee West.

I always come to Shun Lee when in NYC and it has never been a disappointment . Their grand marnier shrimp and dry crispy beef dish are musts!!! Enjoy and don't miss it

Went in for a late lunch. I ordered shredded chicken in garlic sauce. The menu promised spicy, and it was. Perfectly hit the spot! I was dining alone, and they fawned over me in a very low key way. This was an old world style restaurant formally done. Prices are a bit higher than other Chinese restaurants, but I though it was worth it.

Food was good. Had sesame chicken, dumplings, and cold noodles. Friends liked their food too. Service was good, but a little too fast. Would go back again.

While the food was good the service was embarrassingly deficient We had to wait over an hour for our appetizers and for the final ten minutes watched as the hot food was brought out to the waiters stand but just sat. The staff is overwhelmed and the table next to us was also complaining of a lack of service. The men’s bathroom was out of paper towels in both dispensers but the used bin was so full that paper towels were all over the floor. Add to that the electrical outlet by the urinal was falling out as their attempt to keep it in place with duct tape had clearly failed. When I brought this up to the maitre d he couldn’t care less. He was worse then dismissive he was indifferent ands had no interest in remedying the situation or offering any apology. We watched as the tables around us after the diners left went untouched for over thirty minutes as no one showed any interest in busing the tables. Not an appetizing environment. Certainly they need more staff and to take accountability for their unwillingness to provide a level of minimal service

I have been going to Shun Lee Cafe for over 20 years, and I have usually loved it. Last night was a disaster. Fortunately we arrived at 6 p.m. because we had tickets for the ballet at 8. The service was abominable and no one cared! We waited 20 minutes to order drinks. By 7 p.m. our main appetizer had not come. Each time I tried to speak to one of several waiters, they an away. They said they were busy (over the years Shun Lee is always busy due to pre-Lincoln Ctr events). By 7:15 (1 and 1/4 hours after we'd arrived) we demanded and received our main courses. The jumbo shrimp were cloyingly sweet, the shredded beef was super salty. When I tried three times to speak with manager, he waved me off. We had to rush through our food and wait forever for the bill to make it for an 8 p.m. curtain. No one apologized, no one cared at all, no excuses were made. Shun Lee is now at the top of my list of pre-pandemic places that I loved but where I will never return. Does anyone at Shun Lee care?

It has been years since I visited Shun Lee. I was very glad I came back. Reservations are hard to get, but I was able to secure one for us within a week of the performance at The Met. We were promptly escorted to a perfect corner round table for six under a Dragon floating from the ceiling. We did a family shared meal, ordering different dishes and sharing it. Started with Pomegranate Sangria and I ordered a Ginger Mojito. Both drinks were liked. The Hinger Mojito takes a couple of sips to settle in your palate. Vegetable Steam Dumplings were savory and light and Spring Rolls to start. Main dishes were Prawns with Garlic & Scallions; Orange Beef; Sesame Chicken; Young Chow Fried Rice. The Shrimp were giant in a delicious sauce. The Beef crispy and tangy. The Chicken was a hit. The Fried Rice delicious. For dessert Cantonese Mango Pudín, velvety and melt in your mouth. Mandarin Cheese Cake, very light and fluffy. Coffee and Fortune cookies. Service was attentive and well paced. They have a Café next door with a similar menu in a less formal setting.

There is also a East restaurant, this one is giant & popular! Not the ordinary Chinese food! 50 years in biz, going strong! need to have a reservation

First, this was take-out; that the take out experience was satisfactory -- our order came in a reasonable time and was pipping hot. Our problem was the quality of the food. I would expect that take out dishes would be prepared to the same standard as eat in. Soup -- so salty it was inedible. Lemon chicken - tough. Moo Shu pork - bland. Never again. A few nights later, we had lunch in Village Gourmet, a little Asian (Chinese) restaurant in Norwalk Connecticut and it was much, much better.

Shunlee has been here for over 30 years. It used to be so good but now is terrible. Service was grumpy. The food was mediocre and the prices are high, For lunch the place was almost empty - New Yorks know what is happening. Duck with pancakes was awful. Small portion of plain rice. Sweet and sour disgusting. The only good dish was the steamed sea bass. We will never come her again.

We came because my Dad, who's a NYC native, wanted to have a special meal with us, who come from out of town. He hadn't been here in years, and remembered it fondly. He even remembered what he wanted without looking at the menu. Unfortunately, it was terrible. Without even talking about the astronomical prices, the food is sub-par. Just not good. I hate duck, but had a bite because my father was so excited I try it. I thought it was incredibly dry! The spicy beef was mostly fried stuff (with little meat), and gooey. I did like the hot and sour soup -- which cost $10! The décor is unique, and you do feel like you're in an old-school Chinese restaurant. With that, comes this weird arrogance from the wait-staff. On the upper sides of the restaurant, there is surprisingly little space to get through. We were in a booth, and there was a two-top against the railing -- leaving about the width of two people's hips for the waiters to get through. And, obviously, we were pretty much on top of the people sitting beside us. Please avoid this place. Go to a fancy restaurant in Chinatown (or even a not-fancy restaurant, if what you really want is just good food, and no atmosphere).

Visited this restaurant recently and the food was good. The restaurant has a good interior and the food is nice so there shouldn't be a problem - right?? Wrong!! There's was a problem at the end. When it came to settling the bill, the waiter said there was not enough cash put down. My husband then realised that he was being asked for a bigger tip. The waiter told us that he was expecting 15% which would of brought the tip up to $60 which is rather excessive. The English reward good service only - not throw ridiculous amounts of dollars because it is expected or in this case demanded. Our second visit to this restaurant but it will be our last. A shame but we will not be bullied by a greedy waiter.

We had an incredible dinner at Shun Lee West, the decor is dramatic in a pleasant way, every single dish we ordered was absolutely fantastic - a semi-fancy version of all the traditional dishes one could wish for. Service was wonderful - we had a waiter with a huge sense of humor and a real flair for hospitality. They were extremely flexible in allowing us to mix/match and change dishes. It's a bit pricey but absolutely worth it. Highly recommend this place.

If you like being talked down to by the waiters and below average food at rocket high prices this is the place for you. Was willing to pay more to get out earlier....

If you are looking for a (very) old school Chinese restaurant then this may be your place. But we found the food to be just OK and not creative or special and even for NYC priced very high for what it was. Service was just average (and it took a very long time to clear away plates and even have a server ask if we wanted anything else. It was a crowded Saturday night so I can understand why service could be put to a test. When we came in, I noticed it was warm in the restaurant and asked if the AC was on. I was told it was "broken". That's it. No apologies. No plans to return

This is the PERFECT restaurant to go to before or after the opera and ballet. The service is always great and they understand about timing with the Lincoln Center theaters nearby. The atmosphere is so sophisticated and chic it always reminds me of Shanghai and though it's been around forever it still looks damn good and most importantly, the food is always delicious

The waiter spilled not one but two glasses of water on the table. When we sat down they gave us onlly one menu. The food is terrible; perhaps it was acceptable in the 1960s when we first wentt but now they should start again

Ordered the green curry vegetarian special. It was an enormous meal, I ate about half. I recommend splitting any meal, from what I saw. It was absolutely delicious food. And I recommend the Chinese beer, especially on a hot day - very refreshing!

The reservation was in place, and we were greeted warmly. It took awhile to get our waiter attention. We ordered a few appetizers and I asked the waiter if it could be halved so we could share, the four of us. He rudely told me I had a knife, and I could cut it myself. My urge to stab him with the chopsticks was qualm by my civility. He then said grudgingly ok, I’ll cut for you It went smoother after that. We order drinks and appetizers Vegetables Spring Rolls & Dumplings. As Entrees we shared Red Short Ribs in Wine Sauce, Peans Grand Mariner, Young Chow Fried Rice. We loved the Short Ribs(4) tender, flavorful on a rich wine sauce. A bed of Spinach came with it. The Prawns were giant, in a creamy sauce with perfectly steamed Broccoli . The Young. Chow rice was minimal compared to other places. Try the Ginger Mojito @ Zombie cocktails.

We don't generally find good Chinese food in upstate NY (Capital Region), so we often look for decent Chinese when in the City. We can always count on Chinatown for a good meal, but decided to try uptown since we were staying near Lincoln Ctr. ShunLee fit the bill. We sat in the front dining room by the windows. Don't recall the specific meals, but three apps and four entrees were all delicious, well portioned, and served quickly. Friendly and accommodating waitstaff. Loved the hanging Zodiac symbols in this dining room. The dragons in the rear dining room looked pretty special also. Maybe next time.

I used TripAdvisor to find this restaurant and am so glad! The food was great, service very attentive and decor beautiful. It seemed that a lot of locals were dining at the same time we were, which is a good sign. We stay in the Lincoln Center area when we are in NYC and will definitely be back!

We were a group of 5 and, despite our reservation, we were seated in a corner that required four of us to sit on one side of the table and one person seated at the other side. Hardly conducive to conversation. One of us ordered a juice and was given a small glass containing about one-half cup of the juice, which is a ridiculously small amount. None of the 10 or so plates were ordered were particularly flavorful, but they were expensive ($15-28 each). The location is great (near Lincoln Center), and the decor is pretty good. Nothing else about this place can be recommended. This place needs a manager and an owner who care.

We have eaten at Shun Lee West (next door) before and really enjoyed it. This place is more inexpensive; however, caters to those who eat the dim sum. The server came up to us with the dim sum cart three times before we were able to get another waiter and place our order. The meal itself was great - good hot and sour soup (one of our favorites), orange beef, shrimp w/garlic and scallions. Dishes were not as spicy as promised. Unless you're going to do the dim sum, I'd spend the extra $ and eat next door.

Dropped in for lunch with my husband after a morning of shopping. He had been here years before and recommended it. The main dining room was decked out in red and black. The waitstaff was friendly and very attentive. We ordered from the lunch menu ($29 p/p which I thought was a bit high). The appetizers were good but the entrees were average. The portions were just right. Glad I got to try it but probably won’t be back.

I don't know what happened to this restaurant. It used to be good. However, my friend and I didn't have a good experience last night. We ordered two simple dishes, Buddhist Delight and Bak Choy, and the food was awful--greasy and w/o taste. Even the white rice was awful--burnt and sticky, as if it was scraped from the bottom of the pot. When we spoke to the waiter, he was completely indifferent. I could have gotten better food from my local Chinese restaurant at a fraction of the price. We left and went across the street to Le Pain Quotedian for decent food.

Excellent food, fun decor. They have fantastic dumplings and a great ambiance. Located near Lincoln Center, we go almost every time we are in NYC.

First stop for me in New York, and was rather disappointing... Great entrance and great atmosphere, and good service. But the food wasn't the strong point. Heavily sauced with lots of sugar. It was a very heavy dinner which was not expected with the way we ordered. Overall a nice place, wouldn't highly recommend it though...

Visited for pre-theater dinner in the main dining room, and the experience was terrible. The ambiance was off putting (shabby and needing a refresh, menus falling apart, temperature hot and stuffy), the cocktails unmemorable, the food low-quality, uninspired and overpriced, and the staff unengaged until it came time to smile when delivering the check for their tip. Even if it’s the only “fine dining” location in the neighborhood with a reservation available on a theater night (as this spot often is), you’ll be better off watching for openings or walk-ins at other nearby options than with settling for the seemingly safe option of a reservation at this stale and pathetic establishment.

We arrived late in the evening and had a very cordial reception. Special cooking for us vegan... Buddha's delight, vegetable soup and baby eggplants were excellent!

We arrived at this restaurant with a 10:30 reservation after a show at nearby Lincoln Ctr and the man at the door seemed angry we were there. They are supposed to be open until midnight, but all the window lights were out. The staff warmed up after a little bit . We had Dim Sum soup dumplings ( I have had better) and we had fried rice and chow mein, both of which were very bland, no sauces were offered. That being said the decor is very nice, dragons line the perimeter.

My friend and I wanted to go to Shun Lee palace for dinner. We called for a reservation and we were told they were only open for takeout and delivery. We were informed Shun Lee west was open for dining in and we tried it. Restaurant has nice ambiance and my friend and I had the wonton soup that was great. We had the Grand Marnier shrimp that was unique and tasted of the liqueur. We had a stir fry fish that we were not crazy about. I would still recommend this place for excellent Chinese food.

This has been a favorite for me and some family & friends, for many years. We still have some pet names for the dishes which left us speechless, notably the grilled scallops (now an appetizer). Some go for the dim sum. And this is a popular place for private (huge) parties also, the reason why my last visit was disappointing: because they were closed for a private event. I called first this time, and then headed here with a visitor from abroad who - from among several choices of cuisine, felt like trying some quality Chinese food. And so, it was Shun Lee West. SLW is directly opposite Lincoln Center, Metropolitan Opera, etc, and nearby several television studios; You can imagine from the law of "location, location", that to be where they are and remain in business over the years, (1) they are on top of their game; and (2) it is rather on the expensive side. As in: don't come here looking for $9.95 Lo Mein dinners. But do come here for a special treat and truly elegant dining if that's what you crave. They cater to all sorts of opera visitors, tourists, actors, musicians, you name it, and they remain very popular. We visited on a rainy Monday night around 8 and we easily found a table - the place is fairly huge - but there were also many other diners. You walk in past gold red-eyed monkeys on the walkway to the dining room, and golden dragons on the walls . The seating is posh - fairly private, quiet, and comfortable. The service is amazing, and truly 5-star by any criterion, attentively coming to refill water, etc., so I felt totally at ease requesting some help in keeping the dishes coming as soon as we finished a course, as my friend had a plane to catch hours later. They did. The service was simply excellent without in any way being pawning or intrusive. Just refined, and competent. We noticed a special summer menu on the table, a price-fixe 3-course meal with choices (soup or appetizer, several main courses, and choice of dessert). And we went for it, at $42 a pop, per person. Apparently "NYC Restaurant Week" is underway among select restaurants, from July 25 thru Aug 19. With 2 glasses of red wine ($23) and NYC tax, that came to $116.50 for two (and a well-deserved good tip on top of that). So again, this is not your fast-food Chinese take-out where $20 will feed a family. This is gourmet, and elegant. And not inexpensive. The food is described as Szechuan, but fear not about spiciness. My friend was nervous about 'spicy', so we ordered one of our mains as "medium spicy" (1/2 duck) and I got the dried sautéed shredded beef, "hot". Neither was zingy spicy, really, compared to some, and if it were me solo I'd go for the full "make it spicy". But tasty? Yes, very. My friend got the hot & sour soup (my suggestion; my litmus test for authentic Szechuan cooking, and a soup I make myself). Wonderful. Slightly sweeter than sourer, but so full of flavor, with all the requisite ingredients (cloud ears, tiger lily bud, etc.) it really was excellent. (My friend's soup, but I tasted it.) The other appetizer, which we shared, was the grilled scallop. Don't think broiled or pan-cooked like typical seafood - these are served (two in the appetizer) in a shell, each a huge, plump and tasty thing which brings moans of amazement at how good they are. Onto mains: We wanted to do the typical "share the dishes" approach to Chinese dinner. Good choice here. When our waiter arrived with the dishes on a tray, and tray table, before anything he asked if we were going to split the dishes (we'd not said anything). Perfect. Yes, we'd like that. He began preparing at the table, though we weren't paying close attention. What he was doing was carving the 1/2 duck in half for the two of us to each have some, and then, after the drumstick and most meat carved off, the rest of the white meat was rolled into a soft wonton-ish wrap, in the manner of Moo Shoo pork, or the way some restaurants will take part of a Peking duck dish order and slice meat into the wrap. Same here, and similarly served with a mildly zingy plum sauce. (The soup was served with the crispy, flaky soup noodles and sweet/sour sauce such as I enjoyed as a child. My friend from Eastern Europe had never seen such noodles, and I soon had him dipping a few into the sauce, but not diluting his soup with them. Good choices!) So - and here's a photo or 5, and you can see how it came out, two platters where we each had a portion of crispy duck (yum, good), and two soft rolls filled with duck meat (to which we could add plum/duck sauce) along with 1/3 of the platter filled with the spicy shredded beef, which was also fairly crispy, very flavorful, and embellished with carrot shreds and more. Dessert: We got a tiramisu - yes, we both know that's Italian! A surprise to see it but it was absolutely top notch - moist, exactly the flavor it should be. For the second of our 2 desserts, we chose an "almond tofu" pudding, mild but tasty and with (I think) lychee nuts and (maybe) kumquats. (My friend's choice, I only tasted, but liked it.) We had wonderful water service. I don't recall being asked about tea, now dawning on me we didn't have any, but then we didn't ask either. It may not come automatically, don't know... A hot, humid evening, our focus was on water & wine. Both were excellent. This is a true 5-star restaurant in my mind, not comparing to the field (comparing small diners to small diners, ice cream shops to ice cream shops, etc.), but as a New York fine-dining restaurant of a Chinese persuasion - with a dash of eclectic (as in tiramisu!). Tops. Great food, not strictly regional, I'd say, though the Szechuan was very well done, just not as spicy as some. (though I am 100% sure they could spice it sky-high by request). Oh yes, location, location. Literally across the street from Lincoln Center for the Performing Arts. Close to public transportation, nearby parking for your limo (!) ... seriously, it is pricey by NY standards, but also high quality, and located near some top-quality (and dollar) nights out on the town in NYC. If this sounds tempting, make a reservation. I'm happy to have it not far from my home and office for as long as I can remember, and for very special occasions and Chinese food, still this tops my A-list, certainly for Upper West Side Manhattan.

Kind of a fun room to walk into...you feel like you are walking into Epcot center or a Chinese Restaurant in the 1950s. Sadly the overall meal was just very disappointing. Duck was decent, though they didn't prepare a full duck at table, instead brought a selection of cuts which seemed a far cry from full duck. Chicken dish was thoroughly unremarkable, chicken was dry and tasteless. Chinese Broccoli was boiled broccoli with a watery sauce...we ordered because it was one of "Specialties" and was $25 so we were all convinced it must be wonderful... we didn't even finish. Lastly, while service was fine, there were flies in dining room and in men's room, and one glass of wine arrived w/ some dark food or something smeared on bottom of glass...overall just a tired experience, kind of surprised you could pay that much and get so little.

This place is so outdated, filthy and dirty. Menus are sticky and have food particles all over them. The waiters were actually vacuuming the carpets while people were dining, creating small clouds of dust. Rolling table extensions were put in place while people were trying to eat their expensive dinners. The food is beyond awful. We know great Chinese food, but this was so tasteless, under-cooked dumplings and not well prepared at all. The staff is not interested in your well being. This place had its heyday and needs to take a final bow. We will never step foot in there again!

Went to the dim sum cafe which adjoins the main restaurant. Very generic dim sum on carts you could get at any place in chinatown - here's the staggering part...$9 for each small plate - that's right $9 for 3 generic dumplings. That;s the craziest overpricing I have ever seen. Would cost $1.50 downtown...Couldn't handle getting more than 3 plates so then order a main hoping for better - $22 for a medium size plate of orange beef!!! And it was totally standard - they even skimp on the rice and soy sauce!!! Service was bad too. Find another place to go pre-lincoln center. I know we will.

This restaurant serves the opera and movie theater crowd and I have eaten here since 1993 when I started going to the Metropolitan Opera. It is very busy prior to curtain times so avoid if you are not holding tickets or want a quiet room to dine in. In our case we hadn't been to New York for 6 years and had eaten in the Grand Tier restaurant of the Met Opera during intermissions at the Saturday Matinee and wanted to revisit this old haunt for dinner that evening. Nothing had changed in the 6 years-except the pricing. We would see our old go-to dishes had risen from $18 to $26. However the quality of the food was still there as we had remembered it and the service as always was brisk as we were dining with the pre-Opera crowd. The food is Chinese for the American palate so all fat trimmed and no surprise ingredients. You know what you are eating. Food is presented table side and the dishes left for you to add more to your plate as you go. Waiters move fast and help each other out so they can move on to the next table. It's a well-oiled production line to get everyone fed so they can make their show on time with a bellyful of good food. Your glasses won't stay empty for long... Our appetizers were old favorites-hot and sour soup with crunchy wontons and a side order of scallion pancakes (not on the menu but retrieved from the Dim Sum cafe next door). Main course for him the lamb with leeks and for her Ants Climb on Tree, which is shredded beef served with a huge quantity of cellophane noodles. We had no room left for dessert as the portions were filling. The bustling dining room has a sunken section in the center with tables that are close together while above there are some high-backed booths ringing the room that offer more intimacy and buffer the din somewhat. You'll need a party of four to get one and ask during the reservation process. They have a Dim Sum cafe next door, a friendly coat check and small but well maintained bathrooms. There is a small bar in the lobby. You may want to take a photo of the kitschy decor around the walls-the Chinese Dragon.

While the quality of the food was good, it was the standard greasy chinese food. Shun Lee used to be known for some of the best in New York. Go to Chef Yu on 36th Street instead. A lot less expensive and much better food.

Then Chicken Soong was a delicious Appetizer. The BBQ Spare Ribs were also good. Service was Terrific. The Slippery Chicken and Prawns with XO sauce were outstanding. The Orange Beef was also very good.

This is a popular local spot. The decor is unique and attractive. The service has always been good. The food is good, but nothing is special. The prices are double or more what you would spend for comparable Chinese food. I have spotted an occasional celebrity here. So, if you want a trendy spot for Chinese, you may be very happy here. If price or value is of interest, not the right place.

This restaurant is actually two in one. There is the main dinning room and the cafe which is right next door. I have been to both and I think I like the cafe better especially if you are going to Lincoln Center. The cafe is much more casual and offers dim sum which is a great option as it allows you to be in and out pretty quickly. However we were also given the option of ordering off the main dinning room's menu so our group was able to order a few favorite dishes. Given the laid back atmosphere and being able to order off the main menu I think the cafe is the way to go. I am not an expert at dim sum but there don't seem to be a large selection though what they have will allow everyone to find something they like and everything was good.

We had dinner after the theater and I was embarrassed to have brought friends here. The service was rushed until the place got busier, then it totally stopped. The food is not authentic, more strip mall Chinese, not to diminish many excellent strip mall restaurants. In addition, portions were small yet extremely expensive. To spend $35 for an entree would be okay if it was good and a reasonable amount. But this institution is skating on a reputation they do not desire.

This used to be my go-to place when I lived in this neighborhood 15 years ago. How nice that some things don't change! It is the quintessential, white linen table cloth, full menu Chinese restaurant. Wonderful service, food plated at the table by a very professional waitstaff. Interesting and flavorful dishes on a large menu. Portions large enough to share. Loved this from start to finish - and a quick walk to Lincoln Center. Only one real negative were the restrooms. Wish they paid more attention to them.

Had lunch there and the service was ok. Had to ask a few times for things. Food was plentiful but much more cost than I thought I would pay. No I would not return because of the cost.

Very cold reception, we had the impression that it was the end of thr service, however it was only 7.30 pm. Once seated in the empty restaurant the waitress came along with all sort of dim sums before we even had a chance to read a menu. The wonton soup we ordered was ok. The dim sum baskets were served with no sauce at all. The main courses: casserole with chicken curry and shrimp curry were tasteless ans sloppy. We were happy to leave this depressing restaurant and regret that we haven't read the reviews before goning to this place. The staff is completely uninterested, they just don't give a damm. In other words: a place to avoid

Booked a table for two at the sit-down restaurant. It was quite industrious and busy. They have a wide selection of chinese dished. The atmosphere is really cozy but a bit noisy for a romatic tête-a-tête. But the food was great and the timing for pre-dinner was great.

Have been going here for years as there is a real drought of Chinese food on the upper west side (despite what you see in old Woody Allen movies). However, I just can't take the obscenely and utterly rude encounters I am "greeted" with upon dining in or especially ordering take out. And this comes at quite a price to the pocketbook as well. Do yourself a favor and take your business elsewhere--no dining experience is worth putting you in a terrible mood over. The dumplings just aren't that good.

We were there for dinner with friends. The Restaurant is comfortable with a nice layout. We were seated right away. We ordered some drinks and appetizers to start: Pork shrimp shumai, Beijing duck egg rolls and hot & sour soup. For main course we shared: Dry saute shredded beef, sweet and sour pork and orange beef. Food was nicely cooked with a great taste. Service was very good. Just be aware that Shun Lee West is a little overpriced.

Decor: lighted dragons. Pancakes with Hoisin sauce good. Shrimp in sweet sauce slightly overcooked, sauce uninteresting; mixed vegetable well cooked, bland; fried rice with cream sauce didn't seem fried, added chicken few small pieces. Each couple ordered scoop of ice cream for dessert - came with a single cookie for 2 people; Shun Lee too cheap to add another! $85 for very ordinary bottle of white wine. No tea provided for the table. Service poor, rare visit to our table.

My hosts are fans of this place which is apparently a bit of an institution. It's attractively decorated with golden lit dragons along the wall and tables on two levels (the lower one like a sunken area in the middle) - some booths, some square and some round tables for larger groups. Proper tablecloths and napkins, decent cutlery. Comfortable seats, clean but not fancy bathrooms. The hot and sour vegetarian soup is a good starter, although not the very best I've ever had (a little peppery). For mains we had a family style tofu with a tasty sauce - the tofu was triangles of fried tofu, but probably pre-prepared, so a little chewy (which, note, tofu does not have to be); eggplants in spicy sauce - this was excellent; and sea bass which was also excellent and particularly generous in size. Vegetable fried rice was also good. Oh, and you get crackers and dipping sauces (sweet and mustard). The main reason I take away a star (apart from those noted above) is that, commonly with many oriental restaurants, the service is rather off-hand, and cursory. Not that we had to wait, but there was a slight sense that the staff only serve us because they have to - no smile, very brusque. Of course, it's true, they only do the job because they have to, but it would be nice if they didn't just treat you like a statistic. I would go again, though.

I have known Shun Lee East Side for MANY years... that was my first time at their West Side location... The food was outstanding as was the service! quite an experience, although it does not belong to the "cheap" category... but definitely worth your money, from spare ribs to Setchuanese Prawns, and of course their famous duck meat... Great great dinner.

Shun Lee West, unlike its sister restaurant,Shun Lee Palace, is not what it used to be. It serves small honeyed spare ribs that have little meat but much bone. Service has become spotty, and sometimes the wrong order is brought to the table. Sadly, it is no longer the stop for good Chinese food on the Upper West Side.

Tasteless food at ridiculously high prices. The loud fire alarm went off repeatedly for 10 minutes while we were there. They charge $7 for a pot of hot water-- with 2 teabags. Waitstaff is nice but so what? We will never go again.

Had not been here in years, but went for Valentine's Day dinner after 8pm. Very good food, excellent service. Sat in a quiet banquette in back room. The decor is old school Chinese; lots of red drapes and dragons (seriously). If you want authentic Chinese, go downtown. But if you want a nice dinner on UWS, then come here. But be warned -- it is very expensive for the Lincoln Center crowd.

Shun Lee West has fallen far from its glory days. It is no better than a below average suburban strip mall chinese restaurant. You know, the the kind you reluctantly headed to with your family on Sunday night in the suburbs when you were a kid and fought with your siblings at the table. The place is a decaying, dated dump. Mediocrity personified - uninspiring, stale, middling, characterless, humdrum and poor quality food. The soup was cold, the rice was cold, the dishes were luke warm and tasteless. Is anything cooked fresh? Ugh. And there was nothing remotely innovative save the prices which by any standard are exorbitant even in NYC. I mean chicken and broccoli for $35? And, that was a bargain. Good thing the wait staff was so profoundly inept as to forget to charge us for many things - like the $23 per glass screw top wine. Honestly, we left the restaurant not at all angry at the mistake we had made coming there. We left sad at what was once a legendary spot. One does not have to be Nostradamus to know that Shun Lee West will NOT survive. My recommendation: throw in the towel now! Put us all out of our misery.

It’s a good thing we had 6PM reservations for an 8PM symphony. Our orders were taken promptly, however, the food arrived after a long wait. And the appetizers arrived with the main course. After our server delivered our food, we never saw him again until he brought the check. We were fortunate to get out in time for the performance. It was very busy, all tables filled, so maybe in this post COVID world they experienced some staff issues. We all enjoyed our meals, however, they were nothing out of the ordinary. It’s a beautiful restaurant, love the decor. Wish the quality of the food and the service was as high quality as the ambiance.

If you are going to a show at Lincoln Center or just want great Chinese Food, look no further than ShunLee West, an institution on the upper west side of Manhattan. The food is authentic, the dining rooms are comfortable and the service is fast and with a purpose. You cant go wrong with any dish but I always start with Egg Drop Soup, then Chicken Soong (spicy) then Sea bass with spicy black bean sauce. Checki it out.

Probably it used to be OK, but not anymore. For the first time in my life sent the dish back. It was angel hair noodles. Should have sent back everything: dumplings, seafood soup , lo mein and disgusting warm Chinese wine, but combination of hunger and humility did not let us. All food came cold in addition to bad taste.

When you can't or don't want to make it to Chinatown but want dim sum this is usually your best option. The food is fine. I've never been wowed by dim sum, though I love it. But this place is pricey. 50-10% more expensive per order than Chinatown. The eggplant was very good though. They have carts and everyone is friendly.

Shun Lee Cafe (next door, separate entrance) is perfect for pre-Lincoln Center, a block away. Very responsive service from the dim sum carts, excellent choice and quality, reservations accepted, in-and out as quick as you want.

Service was very good, but portions and taste were quite average. This was a return visit; our recollection was that our past visit was much more enjoyable. Management was extremely pleasant when one dish served was not what we ordered and was 1) replaced with no questions asked, 2) dessert provided "on the house," and 3) we were not charged for the dish. -- Thanks ShunLee!!!

Was our favorite for years last few visits disappointing. Pork egg rolls had small chunks of gristle(: soups under flavored and thin. Xo shrimp ok.

Tastefully decored restaurant with many delicious and authentic dishes. Duck is my favorite, along with Shanghai soup dumplings and spare ribs. Shrimp and other seafood prepared Szechuan style is not to be ignored. Try the eggplant in garlic sauce. A meal in itself. Round it all off with a mai tai (strong!) and you are in the garden of eden!!

You can have either dim sung her or larger dishes or, of course, combine both. Everything we had here on two visits was very good. This restaurant is a five-minute walk from Lincoln Center, and they get you out on time.

Shun Lee Cafe is the less fancy black-and-white checkered place next to the Shun Lee West dining room. It's popular judging by the packed house before Lincoln Center performances. They used to have a nice dim sum selection - get a basket from a cart circulating the room. This time it was more like a tourist trap: $8 per basket with 3 or 4 items, wait and wait for the cart to come around... Only one the 8 baskets we tried was really good, the rest were ho-hum, and the service was really inferior. There is a menu selection too, pricey. Glass of inferior wine is $12. Not going back.

Excellent Chilean sea bass filet in wine sauce and dim sum-style appetizers. Arrived without reservations at 6 PM and were promptly seated. Restaurant appears popular with pre-Lincoln Center audiences (Lincoln Center is 5 minutes walk away) and the service does seem stressed during the pre-performance rush as the restaurant quickly fills. The negative reviews about being "treated like garbage" seem to be associated with trying to order during this rush period. However, prices were appropriate for up-scale Chinese in New York (roughly $35 per person including 20% tip) and less than other restaurants in the area. The meal was delicious, and the staff was sensitive to the need to ensure that we made our curtain. Probably not the best idea to order cocktails and a full dinner after 6:30 if trying to make an 8:00 PM performance

Still solid. Lovely decor in the West Side ShunLee, and, except for the gluten free menu (which has been around awhile at other locations, too) options, still pretty standard good quality Chinese fare. Not nouveau, not au currant, but good solid...enjoyed the Beijing duck and Prawns in Grand Mariner sauce (OK, a bit too much sauce, but good quality tasty prawns with walnuts) and nice duck. Vegetable dumplings pretty standard. Sharing made easy here with the waitperson dividing and plating the shared options in advance. A nice bottle of wine, good service. Enjoyed our dinner.

Let me start by saying I'm a foodie and my food expectations are always high. This place was delicious and accompanied by attentive exceptional service. Get the crispy Beef and lobster. It won't disappoint. After these reviews I was expecting to be underwhelmed but I was so pleased. The soup dumplings were also great as was the fried rice. I'll be back for sure!

Stick a fork in it, Shun Lee in its present form is done, overpriced, poor quality and few guests, no doubt they are waiting for the nearby tower to be inhabited. It's actually sad as it was once OK, I agree with other reviews that nearby take out offers much better food at reasonable prices. To be avoided.

We like to arrive after 7:30pm.....after the theater rush. Food is always good and absolutely consistent. Dale's favorite noodle dish has the improbable name of "Ants Climbing on Tree Trunk"........not to worry, no ants. Size of portions is generous so order for 3 if you are 4. There are 2 different dining room experiences.....sitting in "the pit" or in a high backed booth for more privacy. Both terrific, just different.

I used to love Shun Lee east and west when I had an expense account and wanted to impress as well as enjoy. I didn't realize how much I missed the meals here until I recently returned. It is expensive, but worth the extra costs. The feel is elegant, the service is excellent and the food is a touch above any Chinese restaurant i have ever visited.

We frequently go to Shun Lee east \and love our usual waitress and her ability to select the best dishes for the night. But Shun Lee West is NOT Shun Lee east (yes, they are affiliated, but they are miles apart in terms of service and food). They have the same menu but at Shun Lee West served my favorite dish COLD. When they served the dishes, the didn’t give us the option of sharing, nor give us a place to put our rice. When we asked for additional plates, we were given tea saucers. We ended up not using those (and were never offered tea!) And my chocolate ice cream had green tinges in it. (I didn’t ask.) We were very disappointed. We won’t make this mistake again (but don’t worry Shun Lee - we’ll be back to see you on the east side.)

It was 6:15 on a Saturday evening when we entered Shun Lee Cafe before our Lincoln Center performance. It had been many years since we last had dinner at Shun Lee or its next-door cafe specializing in dim sum. The food and service had deteriorated so much in both restaurants that we couldn’t bring ourselves to return there until now, when we thought we owed them another chance. After we entered the restaurant, we were overwhelmed with a tsunami of deafening cacophonous screeching from hordes of children filling large tables lined up on one half of the restaurant. On the other half were small tables with 2 to 4 gown-ups, each table squeezed together. The children were having a rollicking fun time. The grown-ups were apparently not, unless they were merely pretending to be scowling and sulking. While my wife and I struggled to make ourselves heard to each other across our small table while reviewing the dim sum and regular menus, we noticed that the restaurant prided itself on specializing in such all-time classics as chop suey, chow mein and other such easily digestible Americanized Chinese banalities found in cans in supermarkets when we were kids. Judging from the slop appearing on the plates around us, we decided to opt for the dim sum and vegetables. We ordered several varieties of dim sum and a portion of their stir-fried string beans, all later delivered with the standard “ Enjoy!” All of the dim sum came out cold, thick, pasty and tasteless. The stir-fried string beans were also cold and looked and tasted desiccated. We sent everything back. A few minutes later, they were re-delivered to us, now only slightly tepid but equally repulsive. On the plus side, the tap water and sticky white rice were fine, and the service was polite, prompt and rendered with an almost knowing glance that they empathized with One does not have to be a food maven to be upset with this restaurant. While I would be reluctant to characterize our meal as awful, I cannot, after considerable thought, come up with a better description. Nevermore.

It was the worst unpalatable food and incredibly expensive in my life. All food came cold in addition to bad taste, like leftovers a few days ago. Never go back.

This used to be my go to place. Now I will only go to the Cafe next door for dim sum. The last few visits the food was only so so, with lots of gloppy sauces.

I went to ShunLee West before an event at Lincoln Center. I had 4 items from the dim sum menu all seafood based. The seafood shumai, rice noodle roll with shrimps, star dumpling (scallops) and the scallion pancakes. Everything was perfectly prepared and delicious for a very good price ($9 per order). The service was fast and solicitous. Really enjoyed my visit to ShunLee West.

Dark, no windows, carpeted space. It's not a young crowd either - mostly senior citizens were present when we went there for lunch. Our waiter was kind of rude: very curt and impatient. $25 lunch special is so not worth it especially if you're getting a veggie platter, which by itself will be $15 or less. It was a business lunch so that's what I got. Lunch special consists of a tiny appetizer - like two dumplings or two scallops, a main course and a desert. Desert options are very limited - an ice cream or a slice of pineapple. Neither are too appetizing. Grilled scallops were completely covered in some white sauce and it was not possible to taste the scallop. The crispy duck was not what I imagined to be either - covered in bread and cut up in pieces. Wouldn't know it was duck. I will say that Dim Sum was good, that was probably the best part of the lunch.

Rude, NY indifferent and Chinese rude, can be very unappetizing. An empty restaurant (late dinner. 930 pm on a Tuesday) and they get the order all wrong even though repeated after placing it. Food: Ordinary and not worth a repeat. Pricing: $$$; about $45 per head without drinks and don't risk lesser than a standard NY sized 22% tip else you'll get chased to hell and back. Not worth it at all!

On a recent weeknight, we were grateful to find the quiet Shun Lee West for dining with friends who were staying at a nearby midtown hotel. Acoustics are the only single reason to ever consider going back. We didn't lament the high prices since they are standard for the neighborhood. That said, service was diffident and sporadic. What really stood out was how bad the food was. We erred in ordering the "Crispy Duck with Walnuts," which was a very recently defrosted chopped duck pot pie, surrounded in a room temperature, thick, tasteless deep fried crust, surrounding a cold batter of chopped duck and something resembling potatoes, topped by candied walnuts. One of the worst dishes I've seen in years, accompanied by another tepid dish of vegetables in a gelatinous sauce (also almost untouched). We got by with a side of vegetables and rice, and followed with a cheesecake that came with canned mandarin orange slices on top. Visitors can do better until the restaurant steps up their game.

extremely good food, great service, great specials, great menu, fanciful artistic setting- its cafe next door is also awesome

Shun Lee, both the Lincoln Center and the Midtown location, is our favorite place for Chinese food in New York. This time, we came in late and (close to 10 pm) and only wanted to snack on their steamed dim-sum and enjoy a classic martini. We had scallop dumplings, shrimp dumplings, mushroom dumplings, and some pork shumai. Everything was delicious. To end this little meal, we had a hot and sour soup, and a steaming pot of tea. The best thing was that for the first time, the place was quiet. Usually we stop there before a concert or an opera, and it's bustling with clients and waiters.

Our tour guide recommended this restaurant. We were concerned about the reviews but we have to be honest that the food was good quality, the portions were large and the service was excellent.

Shun Lee is serves consistently good food and normally has attentive and timely wait staff. Like most NYC restaurants, they have too many tables in a small space which makes it difficult to relax and have a private conversation over meals. The food is well prepared and comes out within a reasonable time. My only negatives are that the food is significantly over priced given the ingredients and the quantity provided, even by New York standards and the internal noise level.

The food is your standard, delivery type fare. Greasy eggplant, doughy dumplings, dry soup noodles, break your teeth beef. The only redeeming factor, the duck, which is moist and flavorful. Get it to take away. Don’t bother with anything else, much less rating in, the waiters are pushy. This place is resting on its past (as in very distant) laurels and must appeal to people who know nothing about how good Cantonese or Sichuan food really tastes.

wonderful selection of very good Chinese food, located across from incolnCenter. Decor is fun, very much the picture of great Chinese dining

We always eat the dumplings. A good sharing place too. Tends to be pricey so limit your intact which you can overdo. Ribs are great too.

The room is great and full of energy and the wait staff is friendly and quick as they know many customers need to get out in time for a performance. The food was tasty but the portions were small and expensive... not so sure I would come back all that often.

Good Chinese-American food. Good service. Filet mignon was disappointing but chicken and fish dishes were excellent.

This is a once great restaurant that badly needs a face lift. You still can’t beat the location at Lincoln Center and the food can be really good, but it can also be careless-coming to the table lukewarm for example. The room looks worn and faded, and not in a romantic way. I hope they pull it together because even with the stellar location at these prices, more than the bare minimum is required.

WHy bother, might as well go to the take out places in the area and not spend $$$$. Not a good value. They have a nice bar and space is interesting.

This is a very convenient restaurant, if you go to a Lincoln Center event. We had a reservation but were delayed by traffic. They couldn't find the reservation but it seemed not to matter. There was space in a quiet area near the bar. Service was fast. Vegetable dumplings were average (thick dough overpowering whatever was inside). I had a spicy chicken dish which was good and plentiful. My wife had something called "Chilean Sea Bass". I hope it wasn't that, since that fish is protected and mostly caught by unscrupulous fishing boats. Whatever it was, the fish tasted delicious. Overall, this is aconvenient, above average Chinese restaurant, and we will return.

Average service, tasteless sea bass, dry "crispy" orange beef... probably not what you'd want or expect when the best food at a Chinese restaurant is a tiramisu.

With carts constantly circling with fresh dim sum dishes this was the perfect place to grab a pre concert bite. The place was packed on a busy Friday night but we managed to luckily snag a table. Lots of the traditional fare on offer and everyone at our table was very satisfied after a number of mainly seafood packed delights. You have to be prepared to tolerate the chaotic feel, tightly placed tables and high noise level but it's worth it.

they even don't konw the meaning of word spicey, everything had the same taste. and too, too expensive. never more, never more

For reasons I cannot fathom, Yelp and Trip Adisor and other groups have graded this restaurant down. I took a group from Taiwan and had some performance anxiety doing so. I’ve been going here for years, but have not been there for years, so almost cancelled. I’m glad I didn’t. We treated very warmly and with respect. Food was very good — their cold noodles remain among the best in the city; I’m vegetarian and had wonderful, fresh options (egg plant, broccoli and asparagus dishes all very simple but very good; ma pa tofu perfectly spiced). They enjoyed their chicken greatly. Really the only thing I’d say is the restaurant is overdue for a renovation. It is not cheap, and one would expect a step up there. But I’ll go again, especially when in or near Lincoln Center.

I reviewed this last year. This dim sum cafe is a staple in the Upper West Side. We ate there last night. The dim sum was overdone and less tasty than it has been in the past. Most of the waiters are the same, but it seems as though the ownership may have changed. It's still ok, but not great. The ladies in the women's restroom are still there looking for a tip after they hand you a towel to dry your hands. That's still a pain and I got over my guilt for not tipping them.

This has always been a good choice for a pre show meal for nearby Lincoln Center. If you tell the wait staff what time you need to be out by, the meal will be timed for that. The food is good whenever the restaurant is busy but can suffer when the otherwise friendly, helpful staff are nearing the end of a busy shift. The Peking Duck can be a surprisingly small bird compared to other restaurants, the Dim Sum dishes are varied and fresh and the fairly limited menu will offer something for every one.

We hadn’t been to this Lincoln Center area Chinese restaurant in many years, so we didn’t know what to expect. It was a pleasant surprise to see the same maitre d’ at the podium near the entrance. The decor was much the same but obviously refreshed over the years, with dragons (the symbol of the Empress of China) “slithering” around the dining room near the ceiling. We both ordered duck egg rolls to start, something we didn’t remember having been on the menu (maybe it wasn’t). They were extremely greasy; we won’t get those again. But our shared main dishes were good to look at and quite delicious: dry shredded pork and eggplant. They were both listed on the menu as spicy, but we requested not spicy, and the kitchen complied. Rice was served and we requested brown rice instead of white; no problem. So many of our favorite restaurants near Lincoln Center have closed in the last few years; we were happy to rediscover this one and will be returning.

We really enjoyed this restaurant, after a long drive it was great to be able to walk in and get served delicious dim sum. The cafe is unique with very different decorations and the service was very good. We enjoyed a a lot of dim sum and shared one plate off the menu between 3 of us. We will definitely be back!

I first dined at Shun Lee West over a year ago, before a performance at The Met and I loved it. The restaurant was packed, but the service was quick, the dishes well presented and Beijing duck was incomparable. The second time, however, everything was just the opposite. We had a latish lunch/early dinner after a matinee, it was just after 3pm, the place was practically empty, but we had to wait to have our order taken, the Beijing duck was lukewarm, the waiters seem to have been idling about chatting and I had to waive my arms to attract attention, which looked ridiculous, given there was only one other table occupied beside ours.

Average at best. Service was great. Food was average at best (or lower). I would not recommend this business if you like good food.

In recent decades, many Chinese restaurants in New York area offering delicious traditional American-Chinese dishes have disappeared. In their places, Chinese restaurants offering Chinese buffet or fusion Chinese dishes have appeared, making many diners miss their favorite traditional American-Chinese dishes that they used to enjoy in earlier decades. Shun Lee West Restaurant is one of the small number of Chinese restaurants which have continued to offer delicious traditional American-Chinese dishes. Its dishes, including Moo Shu Pork, Orange Flavored Beef, Hot and Sour Soup, preserve tastes of delicious traditional American-Chinese dishes. The restaurant's excellent dishes and efficient service combined with its spacious and classic interior make this restaurant a very popular high-end restaurant. It's location on 65th Street near Lincoln Center makes this restaurant even more popular among concert/theater crowds. For lunch, especially during weekdays, you don't need reservation. However, reservation is strongly recommended for dinner.

The menu was a pleasant surprise. Lots of dishes that have all but disappeared from most restaurants. Not a hot,spicy pepper in sight. A delight for me as I'm allergic. I had a duck dish that I hadn't had in 25 years! It was wonderful. We ate early as we had an early curtain at Lincoln Center. Service was fine. Seating was comfortable. We'd go again in a heartbeat.

The restaurant opened at Noon, we visited at 1:00 - when we were seated, we noticed that almost all tables were full, but not one table had food. It took 32 minutes for someone to bring us a menu - despite them stopping by the table twice to say they would bring them. The table next to us received their food an hour after ordering. When we finally received our food, it was good, but a bit over priced. Service issues aside, I probably would not return.

We've been to Shun Lee West many times over the years and I was very sad about our most recent visit. The decor (although the same for a very long time) is still interesting and the placement of the tables and booths work very well. The waiters, however, seem very disinterested - they seem bored, tired and fed up. They do come quickly and get you whatever you need, but you can just tell by their body language that they want you in and out as quickly as possible. We ordered, among other things, duck, egg rolls, fried rice, broccoli - the food looked good, but tasted awful. I felt as if we were eating left overs... the food wasn't even hot (almost warm.) I really hope they get their act together because I loved their recipes, preparations and the atmosphere. Maybe it was just a bad day?

I patronized Shun Lee West for years but no more. It used to be one of the better (and pricier) places on the Upper West Side for Chinese food. Now horrid service and uneven puts Shun Lee West in the restaurant toilet. They are often out of Dim Sum selections and seem perturbed when you ask for things that are on the menu. They will flatly refuse requests like paying extra to add additional water chestnuts or make a dish spicier. The woman who handles the phone is so cranky and mean that she seems more like a Saturday Night Live send up of a New York cliche than a person who actually gets paid for what they do. Shun Lee is very likely to go the way of Hunan Park, China Fun and other UWS Chinese restaurants that couldn't maintain standards of quality and service. Avoid this place like the plague unless you feel like stepping into the cheeseburger, cheeseburger sketch or a Chinese version of Seinfeld's soup nazi.

My daughter and I regretted going to this restaurant. We were seated for 10 minutes, then asked for menus. We then flagged down a guy and asked for drinks. When the drinks came, some "mysterious" acting man who spoke with a whisper stood there quietly. I asked if he could take our order and he said something in Chinese that sounded affirmative, so, we proceeded to order our food - three times. At the fourth try - we just pointed to what we wanted on the menu. While we waited to see if we'd get what we ordered, we flagged down another person to bring us refills on our drinks. 2 of the 3 items we ordered arrived - one of them was Szechuan tacos served in the precooked, stale taco shells you buy at the grocery store. The other was ribs that I didn't try, but, my daughter said they were pretty good. The third item - crispy shrimp - didn't come. I saw the mystery man and told him we didn't get the shrimp. He nodded his head and the shrimp appeared instantly. The crispy shrimp were very good. We sat at a table that was next to an open space where the waiters store the food before serving it. I'm not sure why they let it sit there. It's very unappetizing to watch people walking by the trays, rubbing their coats against them, coughing, sneezing, etc. We did have someone appear with a dessert menu, but, we decided to go find dessert elsewhere.

My friend and I went prior to seeing Handel's Messiah. Service was terrible; they brought us and served us our neighbors fish dish; when we said it was not what we ordered, they moved it to our neighbor's table. Our food never arrived; we left without eating so we could make curtain at the philharmonic. Never going back

This is directly across the street from Lincoln Center on W65th. The food is very good - our highlights were the filet mignon hunan style, sautéed string beans, crispy shredded beef and the lettuce cups. All were well prepared and flavorful without being overwhelming.

We went there a round 7pm without a reservation, we got a nice table for two. The service was great and the food excellent. Go there for some nice Chinees food and a pleasant atmosphere.

I’ve eaten high-end Chinese food in China, Taiwan, India, but never in the US, except here (at least a dozen times in a quarter-century). It’s the luxury version and pricing on food you know and love. Everything from the decor to the service to the portion is an upgrade from what most Americans are used to. It’s a special place and a visit every couple of years is something I look forward to. Three items stand out to me: 1. Mapo Tofu, soft bean curd with pork is exquisite here. And I’ve asked for it at dozens of restaurants around the world. The kitchen staff often make it for themselves, so try asking for it even if it’s not on the menu elsewhere. 2. Today, I noticed their credit card receipt/bill is in the biggest font I’ve ever seen at a restaurant. So good for aging eyes! See in the photos (the bill says for two, but we had a third-person join). 3. See all the celebs on the wall. I’ve been there when stars of Broadway, media, etc, have been present.

We go here all the time when we are around Lincoln Center, which is often. The place isn't very fancy but the service is excellent and the dim sum is very good. Be sure to make a reservation, because the place gets crowded by 6:00 p.m. There is an adjacent, more formal restaurant, which is also good. We like the Cafe because it serves from the same menu and the dim sum can't be beat. Make sure you tell them the reservation is for the Cafe.

I won't ever come to NYC again without making a stop at ShunLee West. We went on a rainy Friday night, and the place was perfectly cozy, with helpful service and perfectly prepared food. It was delicious and the atmosphere was upscale NYC - just what we wanted to start a weekend in the city.

been here before, always consistent ..yesterday for birthday party, 13 people service great, very friendly staff, so if you have a hankering for chinese food before the opera at lincoln centre ,this is your place

We went for dinner after seeing a film nearby. We had two appetizers, the soupy dumplings and the fried shrimp balls, and two mains, grilled prawns and the best dish of all, very delicate ginger-flavoured cod. A fair selection of wine is available, but we settled for Chinese beer (me) and green tea (my wife). The service was impressive, the food less so, but it was good enough.

You know how sometimes a place can be so odd that it can leave you at a loss for words? That’s how we felt dining here. It’s been there for well over 30 years, but it’s probably been 20 years since we’d been there. It’s main draw is that it’s convenient to Lincoln Center, where we were headed, so we figured - why not try it! Well, it turns out there are many reasons not to try it. It’s both garish and coated in a haze of grease. The staff is very friendly but also slightly inept. And the food is just plain awful. In total, the overall experience was so un-ironically anachronistic we couldn’t understand how it’s remained in business, particularly in such a competitive neighborhood. There are so many better places in the area. So do yourself a favor: dine at one of them instead.

A friend and I just had lunch at Shun Lee West. The quality of the food was very poor. To start we had spare ribs and scallion pancakes. The pancakes were overcooked and tasteless. The spare ribs were without flavour. Mains were heavenly fish and Grand Marnier prawns. The fish was tasteless and didn’t have a very nice texture. The vegetables were nice, however. The prawns were at best okay. We didn’t finish the prawns and neither of us wanted to take them home. My friend said she had been there some time ago and the food was good then.

Expensive but worth it. Two healthy drinks $32. Fried rice $20. Delicious. Great service. We ordered too much but have lunch for tomorrow. Highly recommend

We once thought well of this place, but no more, since it seems to have devolved into a smelly, dirty tourist trap. Worse, I saw the recent NYC health inspection report which cited 24 points (a lot) including "evidence of mice or live mice present," and " filth flies" including house flies, bottle flies and drain flies. UGH! Never again!!! We cannot imagine ever eating there again.

Ridiculously high prices for poorly prepared food and serviced with an extra helping of rudeness. The food is not better than any NYC take-out restaurant, but the prices are sky-high. Some take-out food is much better actually, because it can be more innovative, and less heavy and less greasy. The waiter as annoyed by questions about the ingredients in a menu selection. We asked for tea to be served to our table of 9, a small teapot of water with 2 tea bags appeared along with 4 small cups...cost $8 before tax and tip. Everyone at the table felt cold, we asked if the AC could please be turned down a bit, answer was "NO". You can enjoy a good meal in a comfortable, polite restaurant in NYC ...this isn't the place.

Shun Lee has become a popular tourist destination strategically located near Lincoln Center where the are no other Chinese restaurants. I have had better food in smaller neighborhood Chinese restaurants at significantly lower prices. I will not return.

This was absolutely terrible. I hadn't been to Shun Lee in 2-3 years and it seemed like the perfect treat for our reunion with another family. Wow--how awful. Terrible service--though our waiters seemed overwhelmed by bad kitchen. The food was awful. Peking Duck appeared as a plate of chopped up bits of meat--looking like the leftovers from someone else's meal--and then was served in pancakes that literally we all thought were flour tortillas. This for $10 per portion. My lychee martini was so awful, I couldn't tell if it was gin or vodka. Sesame noodles were linguine with a little sauce. Fish with rice wine sauce was a complete mess--a gloppy pile of battered fish with scant mushrooms. The soup arrived after the main dishes. It was just one disaster after another. And all this rushed to us--after a long wait, it took three hours to eat--while our dirty dishes sat in front of us. And the bill was crazy--with beer, two bottles of wine and one martini, so not much alcohol, we spent almost $100 per person. I used to love this restaurant and now have to say it is a empty hearted and poor quality attempt to capitalize on all the years of wonderful NY memories. Yech....

We come all the time when we are in New York as we live in Palm Beach and have no ethnic foods other than "Italian". Staff is sensational. We like to arrive after 7:30pm.....after the theatre rush. They have given the place a thorough cleaning and spiffed it up. Bravo. Food is always great and absolutely consistent. Sometimes we go to the Dim Sum Cafe after the theatre at Lincoln Center for a light supper. Terrific.

This is a huge place and does a great job of getting you out in time to attend events at Lincoln Center. We have returned over many years when in the area. We do like the Peking Duck, which they serve very nicely. The food is standard and the service is accomodating. The decor is "dragon".

My husband and I were going to Lincoln Center for a show, and chose the nearby Shun Lee West for a pre- theatre dinner.—we were greeted and shown to our table by the maitre d’, who then left, and no waiter appeared for 10 minutes ( this is bad when you have to get to the theatre). Then the same maitre d’, then walked by our table with a large party of 6 or 8, and before I could even ask where a waiter was to take our order, a member of the large party told the maitre d’ that THEY HAD A SHOW TO GET TO, SO HE STOOD THERE AND TOOK THEIR ORDER. We hailed the maitre d’ down and explained that WE TOO HAD A CURTAIN TO MAKE. The maitre d’ took our drink order and disappeared after saying that he would return with the drinks and take our food order. Several minutes went by, and we didn’t get our drinks, but the maitre d’ brought another party to be seated on our other side. Then a waiter appeared immediately to take their order. I again hailed the maitre d’ because we had no drinks and he never took our order. Instead of addressing me and apologizing for the delay, he told or signaled the waiter ( who was taking the order at the new party’s table, to take our order when he finished with these new people- and then the maitre d’ disappeared again. When the waiter finished with the other table he started to leave. I had to get up and tap him on the shoulder asking him to please take our order. He claimed he didn’t hear the maitre d’ ask him to take our order, but he did come over to our table. Now you must understand that as a pescatarian, I can’t eat everything, so I always check a restaurant’s menu online to make sure that I can eat there. Not only did I check the Shun Lee West menu online, but I also checked their menu on Open Table when I booked the reservation. Both menus listed both a cucumber salad, and Szechuan fish tacos. When I addressed the waiter and asked for these two dishes as starters, the waiter said that they have no such items on the menu, but also said he would ask about this, and instead of taking the rest of the order, he disappeared. So now we were sitting there with a show to get to, and at least 2 other tables of people who came in after us having already placed their order before us, with nobody interested in taking our order and denying the existence of items on their menu, and to add insult to injury, over 35 minutes have elapsed since we were seated, and nobody even brought us the drinks that we tried to order. I looked at my husband and asked him how much more of this type of inferior treatment he could endure, and we both agreed to leave immediately, or else risk not ever getting any dinner. Shame on Shun Lee West for their mistreatment of us, and for denying that they had the items on their menu that I saw on both their website and Open Table’s website with my own eyes less than 24 hours before we visited the restaurant for pre- theatre dinner.

This place is close to Central Park west and Columbus circle. Good Chinese food and ambiance, convenient although a bit crowded. Service was good, the place looks clean and the decoration is interesting. I would come back if I'm in the area. Nothing spectacular.

This was a "must stop" in years past but the restaurant is in decline and looks beat up and tired with a sloppy staff. The food is still good but not great with the exception of the soup dumplings which were superb as an appetizer.Lo Mein and shrimp dish was average. There was almost no one there for lunch.

The food was good and the ambiance was reminiscent of Chinatown restaurant when I was a boy. The surprise was the slow service, I never been to a Chinese restaurant with such slow service. We had to get our check as soon as the entree was serve and just made the show.

Our concierge booked us there, and I was under the impression that will have a good Chinese meal The glasses were dirty, the staff was so stiff, unwelcoming and unhappy The food was absolutely below average, we couldn't even eat our appetizer which was oily and ill cooked ( fried calamari) In a nut shell, boring, bad food and above all unwelcoming staff Would never dare to visit again.

Tonight, after a long trip from California, I went to dinner again with my wife and parents. We ordered 2 grilled scallops and a peking duck to start. At 10:00 pm the waiters said we would have to place the last order because the cooks were leaving. We asked why and he told, “They need to go home”. The sign in front of the restaurant says “Business 4:00 pm - 11 pm”

This is a good sit down Chinese restaurant right by Lincoln Center. Dim Sum is up front and full Chinese menu and service in the later rear restaurant. I had the Peking Duck which was very nice and traditionally prepared and served. Not inexpensive but typical NYC prices.

I have been going to Shun Lee West since I was a teenager. Many positive memories there since. This is not the same place. Firstly, the food quality has gone from exquisite to mediocre. But, more starkly, the service has gone from warmly accommodating to hostile, arrogant, and rude. Additionally, on my last trip (and it will be my last trip ever), I was required to get up 5 different times to chase down someone for, for instance, a refill for my wife's 5 dollar iced tea, for rice, to order our meals, to ask for the check, and even to actually pay the check. I was in the midst of deciding what to leave for a tip, given all the foregoing, when the head waiter, a man in his 60's who thinks he is a spoiled-rotten, self-absorbed teenager, actually had the chutzpah to hold my card behind his back, and then ordered (not asked, not invited) me to enter my PIN, returning the card brusquely thereafter. Loudly coarse, brute-minded, and lazy to all customers (not just me), if the service has become this nightmarish in conjunction with the food veering strongly to "so-so", why then go and also pay the exorbitant prices? Go down to Mott street and get the same fare (Dim Sum, or Szechuan, or Hunan, etc.) for 25% of the price, and 0% of the headache from the caterwauling, baby-ish head waiter. The foregoing happened, as stated. This is not the same place as it was, in its far better past. AVOID, no need to go here. Nothing to be gained, plenty of money and emotional energy to be drained out of you.

I was hankering for some old-fashioned Chinese food so dropped into ShunLee. I ordered a hot and sour soup and the Buddha Delight along with a Tsing Tao beer. For the price they charged for the soup I thought the bowl would be a lot bigger; but was a relatively small bowl. The soup had a strong taste of white pepper and was nowhere near the quality of h&s soups I've had in many other places. The Buddha Delight had the standard veggies and didn't have many of the exotic ingredients I've had in other Buddha Delights. Mainly carrots and broccoli with bamboo shoots. Not very exciting dining fare. Also the dish had a sour taste. The surroundings are exotic and the interior is huge and lush. Too bad the food didn't match the decor.

We went on Valentines evening because it was very close to the Met Opera House which we were heading to for an evening show. We were seated quickly, everyone was very attentive, we had multiple persons helping our table. They had a coat check which was nice since it was snowing outside. The menu had a variety of options and I liked how they had the gluten-free options on the same menu and not some papers hanging in the back kitchen. The portions were actually quite large so I don't agree with some of the other reviews, but that's just my opinion. It wasn't that pricey considering the date and location. I thought the decor was very nice, Old chinese...I would go back if I were visiting NYC again...

No fuss, No hassle and they get you out the door in time. Nice booths if you want a quiet conversation or regular seating in the middle with their large sparkly dragons on the walls looking down. Just good traditional Chinese upscale fare.

If you have to get to a show you will be extremely agitated here looking at your watch It took about 10 minutes just to get a menu Don't be fooled, this is just very basic Chinese food that you can get from any takeout, although the prices are three times as much. Everyone likes good Chinese food and it's not hard to find a bad place, but here our food was bland and unexciting. I had a $12 glass of wine that tasted like the type of wine you get in the supermarket for cooking. Sesame chicken entrée was $26. The ambience is decent though to be fair

The only reason we consider eating here is the short distance to Lincoln Center. As indicated the dining room carpets were worn and dirty--hopefully the kitchen floors and counters were in much better shape. The menu is tired old Chinese and full of yesterday's favorites which no long make the grade. ShunLee loves its cornstarch in almost everything served. Would hate to risk eating any seafood wondering if it's been cleaned properly and farmed instead of being wild. The servers try hard but quite can't figure out how it's done properly. The food, the ambiance, and the experience just don't come together to make a pleasant dining experience. What a far cry from what we have at home in San Francisco. New York City should be ashamed.

I had been here many years ago and loved it. This time it was good, but not as good. We came after a show at Lincoln Center and they were booked, but we got a seat. Ordered the soup dumplings (appetizer), Bejing Duck, and XO Prawns, sake and a beer. The soup dumplings (4) were good, but not as good as Joe's Shanghai. They came with dipping sauce. I really liked the duck. Our waiter mixed everything up for us, rolled it into pancakes and served it with one piece of duck and hoisin sauce. It was delicious. The XO prawns, in a water chestnut flour was lightly fried and came with broccoli. The prawns were fine, but lacked something, so I asked for sauce and they brought duck and garlic sauce, which helped. They have white and brown rice. The broccoli was cold. I think this place is good, especially if you are at Lincoln Center, but last time it knocked my socks off. This time it didn't. It is kind of expensive, but not that bad for New York.

The main Shun Lee is currently undergoing building refurbishment and only serves take-out so we have moved across to the West side to find our favorite Chinese dishes. It has a lovely evening dining room and a more spartan lunch setting. The food remains excellent.

I have not been here in many years. We arrived at 5PM after a performance at the Met Opera. It was pretty empty - and quiet. By 6PM, the place was hopping. I was glad we got there early. Food was between average and good - service was excellent - they have a large and attentive staff (probably becasue they have to move so many people in a short period of time). Prices are reasonable for the taste and portions. Went with an out of town friend who enjoyed it. Frankly , it was a pleasure compared to some of the snooty Lincoln Center area restaurants, who think that they are paying for your dinner.

Being regular visitors to Shun Lee east we decided to try it's west side cousin as we were in the area... Awful. From the start, we found the staff very rude. Service was awful. Other than the dumplings from the dinner sum menu, the food was awful. The Peking duck was clearly stale and the skin soft and smelly. The head waiter was very rude when we asked his description of the chicken main dishes. Repeated requests for hot sauce were met with rude service. This restaurant is not a patch on it's east side namesake. Shocked it still runs as a viable business in NYC.

We have been all over the place in our experiences at this restaurant. The food is good -but not superior and there are extensive offerings on the menu. My latest dinner experience was not the best. We were given a choice of bottled water upon arriving (barely had time to sit) and elected to drink flat water. Five minutes later, a waiter came and topped our glasses with tap water. Thanks, buddy... Finally, we had to wait fifteen minutes to see the waiter clear the table and another 25 minutes to get the check. The food is fairly pricey (for Chinese) and nothing in the taste justifies the prices. There are other Chinese places 10-15 minutes away that are better and more reasonably priced.
Ridiculous prices and weird service
It was interesting to watch the service. Our waiter took our drink orders, our drinks were served and then we watched waiters and servers run around busy busy. After half an hour...I called over a manager and ask if we could place our order. When the food arrived, the appetizers and soup were served at the same time. . Because this is a very expensive Chinese restaurant , the servers plated your dishes for you. Personally, I prefer for the entrees to be on the table so I can take as much or as little as I want of each dish. The food was pretty good.,,but not worth the $$$$