Are any mainland airlines better than the others?

Question

Some of the reviews of the mainland airlines are pretty awful. Looking at flighs in from Japan and some domestic flights. Should I give preference to one of these airlines over the other in terms of comforts and avoiding money grabs?

Answer

When considering mainland Chinese airlines, experiences can vary widely depending on the route, aircraft type, and even the time of year. Overall, most of the major carriers operate safely and reliably, but there are differences in comfort, service, and how they handle ancillary fees.

For international flights from Japan or other nearby countries, and for domestic flights within China, here are some points to consider:

Air China: As the flag carrier, Air China tends to have slightly better service on international routes, newer aircraft on some major routes, and generally reliable schedules. Economy class is standard; extra services may come at an additional cost.
China Eastern Airlines: Generally good for domestic flights and some international routes. Service can be inconsistent, but the airline operates many new aircraft on popular routes. Extra fees may apply for baggage and seat selection.
China Southern Airlines: Largest carrier by fleet size. Often competitive prices, but experiences vary. Comfort is reasonable for domestic flights, with occasional complaints about delays or aggressive upselling of services.
Hainan Airlines: Often rated higher for in-flight service and comfort, even in economy class. May have fewer flight options depending on your origin and destination.

Other considerations:

Low-cost carriers such as Spring Airlines offer very cheap tickets, but expect limited legroom, minimal services, and additional charges for luggage, meals, and seat selection.
Booking directly through the airline website often avoids some third-party fees and makes it easier to manage changes or cancellations.
Flight punctuality can vary by airport and route; Beijing, Shanghai, and Guangzhou hubs tend to have better operational standards than smaller regional airports.

In summary, if comfort and avoiding “money grabs” are priorities:

For international flights from Japan, Air China or Hainan Airlines are generally better options.
For domestic flights, China Eastern and China Southern are reliable, but check aircraft type and schedule reviews.
Low-cost carriers should only be considered if budget is the main concern, and you are prepared for additional fees.

Overall, major mainland airlines are safe and regulated, but paying attention to reviews for your specific route and aircraft can help avoid unpleasant surprises.

Are any mainland airlines better than the others?

More China Travel Questions

The attractions mentioned in this question

Popular Destinations

Popular Travel Questions