Orlando Transportation - Good Ride Express

Question

Does anyone have/had experience with Good Ride Express for transportation? May have formally been called Cenatus Shuttle Express, Taxicabs & Transportation. We are looking for reasonable transportation from MCO to Drury Disney Springs with car seats. This company is quoting a fantastic price for round trip, however they claim they have been in business for 17 years, but no reviews anywhere.

Thanks in advance!

Answer

Good Ride Express, formerly known as Cenatus Shuttle Express, appears to offer transportation services from Orlando International Airport (MCO) to various destinations including Disney Springs. However, the lack of online reviews is a concern, especially when booking for a round trip with car seats, as safety and reliability are important factors.

Here are some considerations and tips if you’re thinking about using them:

Confirm their insurance and licensing for commercial passenger transport in Florida. Legitimate shuttle services must have proper licensing with the Florida Department of Transportation.
Ask specifically about car seat availability. Verify that the seats meet safety standards and that they have enough for your children’s ages and sizes.
Request references or proof of service history. Even if they claim 17 years in business, any contactable previous clients or companies they’ve worked with can provide reassurance.
Clarify all pricing details, including any potential additional fees for luggage, late arrivals, or tolls.
Consider comparing with other reputable airport transportation services in Orlando, such as:

Mears Transportation – well-known for airport shuttles, car seats available, widely reviewed.
Go Airport Shuttle – another established provider with reviews and reliable service.
Ride-sharing apps (Uber, Lyft) – may offer car seat options, but you need to request in advance and confirm availability.
Other Disney-area transport companies like Shingle Shuttle or Vacation Express – provide Disney area transfers and car seats on request.

Since Good Ride Express has no online reviews, it might be safer to book a small, well-reviewed company or a recognized shuttle service, especially for families with young children where car seat safety is essential. If you do decide to use them, confirm all details in writing, including pickup times, car seat availability, and insurance coverage.