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Paramount studio tour

Hey all

I made a mistake on my email address when booking our tour, so I have the tickets in my iPhone wallet but not the booking confirmation. Unfortunately I’ve only just realised my mistake and we’re booked for tomorrow morning, so no time to call them.

Is there anything I need to know? Can anyone tell me where we go? We will aim to get there 30 minutes before the tour.

If you have your Paramount Studio Tour tickets in your iPhone wallet, that is usually sufficient for entry, even if the email address on the booking was incorrect. The staff can verify the ticket at the entrance using the QR code or barcode on your phone.

Here are some key things to know to ensure your visit goes smoothly:

  • Arrive at least 30 minutes before your scheduled tour. This gives you time to park, check in, and go through security.
  • The main entrance for the Paramount Studio Tour is at 5555 Melrose Avenue, Los Angeles, CA 90038. Look for the tour signage; the parking is nearby and usually easy to find.
  • Bring a valid photo ID along with your iPhone ticket. Staff may ask for identification to match the ticket holder.
  • If there are any issues with your ticket due to the email mistake, showing the QR code from your phone typically allows staff to confirm your reservation immediately. The system does not strictly rely on the email address for scanning the ticket.
  • There is a security checkpoint, so avoid carrying large bags. Cameras and phones are allowed, but some areas may have restrictions on photography, which your guide will explain.

On arrival, tell the staff that you have the ticket in your iPhone wallet. They are used to handling mobile tickets and last-minute issues. Once checked in, the tour guide will give you a brief orientation before the tour starts. Most first-time visitors find it straightforward, and having the ticket on your phone is generally all that is needed.

In summary, you should be fine as long as you arrive early, have your phone ticket and ID, and follow any instructions from the staff at the entrance. There’s no need to worry about the email error—Paramount staff are used to handling such situations.

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