Reliant car rental

Question

Has anyone had any experience, good or bad, with the Reliant Car Rental agency in Orlando ?

Answer

Reliant Car Rental is a smaller, less well-known car rental agency in Orlando, and experiences reported online are mixed. Some travelers have used them as a more budget-friendly alternative to the major rental companies at the airport.

From the reviews and reports, here’s what you can expect:

Pricing: Generally lower than major brands like Hertz, Enterprise, or Avis. They sometimes offer deals on Economy and mid-size cars, which can be appealing for budget-conscious travelers.
Customer Service: Experiences vary widely. Some customers report friendly, helpful staff who handle reservations efficiently. Others mention slow service or difficulty resolving issues, especially with billing or car availability.
Vehicle Condition: Many vehicles are older models compared to mainstream rental agencies. Most are well-maintained and clean, but some renters noted that cars may have higher mileage or minor wear and tear.

Additional considerations:

Insurance & Fees: Some renters reported unexpected insurance charges or additional fees at pick-up. It's recommended to confirm all charges upfront and bring your own insurance or check if your credit card coverage applies.
Pick-up & Drop-off: Convenient if you are near the airport or central Orlando, but be aware that some locations are offsite and may require shuttle service or advance coordination.
Online Booking: Reliable for reserving cars, but some users suggest calling ahead to confirm vehicle availability, especially during peak travel seasons.

Overall, Reliant Car Rental can be a good budget option if you are flexible and prepared for potential minor inconveniences. It’s generally recommended to read recent reviews, clarify all fees in advance, and have backup plans in case your preferred car type is unavailable.