Is Uber/Lyft advanced scheduling reliable?

Question

Hi, we will be landing at the Savannah Airport at 10:50p.m. on Sunday and going into downtown Savannah to stay. Both Lyft and Uber will let me schedule the pickup in advance. Does anyone have experiences with reliability of advanced scheduling, especially during less busy hours? I am traveling with my 70+ mom who has some mobility issues and want to be sure we have a plan.

I searched the forum and saw some mixed comments on Uber/Lyft reliability. Appreciate any input you have. Thanks!!

Answer

When it comes to scheduling an Uber or Lyft in advance for a late-night airport pickup, experiences can be a bit mixed, but overall, both services tend to be fairly reliable. Here's what you can expect and some tips to help ensure a smooth experience:

Reliability of Advanced Scheduling: Most users report that both Uber and Lyft are generally reliable when you schedule rides in advance, even during off-peak hours. However, it's always a good idea to leave some extra time in case there are delays, as both services depend on availability and traffic conditions. For a 10:50 PM arrival at Savannah Airport, your scheduled ride should likely be on time, but delays due to unforeseen circumstances (e.g., drivers arriving late or traffic) can happen.
Savannah Airport Specifics: Savannah is a smaller airport, so typically, rideshare services tend to be more accessible and quicker to get to. This can reduce the chance of long waits for rides compared to larger airports, but it’s still a good idea to confirm your ride in the app about 10 minutes before your arrival.
Late-Night Reliability: Late-night pickups (like your 10:50 PM landing) can sometimes be less reliable due to fewer drivers on the road. However, because you're flying into an airport, there are usually enough rideshare drivers around, so scheduling in advance can still work well. Be sure to check the app for driver availability as your arrival time approaches.
Considerations for Your Mom: Since you're traveling with your mother, who has mobility issues, it’s important to request an accessible vehicle or note any special needs in the app. Both Uber and Lyft offer options for requesting cars with extra space or wheelchair-accessible vehicles. You can also contact the driver ahead of time through the app to confirm that they’re prepared for any extra assistance required.

Tips for a smooth experience:

Check the app for any real-time delays or issues after your flight lands.
If possible, communicate directly with your driver via the app to confirm they are on their way and to provide any special instructions for meeting up.
If you prefer a backup plan, you might want to check for a taxi or shuttle option as a backup just in case the rideshare service has an unexpected issue.

In summary, while advanced scheduling with Uber or Lyft is generally reliable, the small airport and later timing should work in your favor. Just be prepared with a little extra time, and make sure to select the right vehicle for your needs to ensure a comfortable ride for you and your mom.

Is Uber/Lyft advanced scheduling reliable?

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