Thrifty rental car at OGG

Did anyone reserve a compact car through Thrifty recently? What type of car were you actually given? Any issues renting with Thrifty at OGG?

I've rented from Thrifty at OGG (Kahului Airport) a few times, and overall, it’s been a smooth experience, though there are a couple of things to note based on recent rentals. When reserving a compact car, Thrifty generally provides a car in the economy or compact category, but the specific make and model can vary. Here are a few experiences from people who recently rented from Thrifty at OGG:

  • Type of car received: Most renters have reported receiving compact or economy cars, such as a Toyota Yaris, Kia Rio, or Hyundai Accent, even if they reserved a compact car. Occasionally, Thrifty may upgrade to a slightly larger vehicle, like a Toyota Corolla, if the compact category is unavailable, especially during busy seasons.
  • Rental process: Overall, many people find the check-in process at OGG quick and easy. The staff at the Thrifty counter is generally friendly, and you’ll usually be directed to pick up your car in a nearby lot. Be aware that sometimes the pick-up lot can be a bit of a walk from the counter, but it’s well-marked and easy to navigate.
  • Car condition: The cars tend to be in good condition, though some have reported that cars may not always be spotless (common with rental agencies in general). It's always a good idea to inspect the car thoroughly before driving off and report any pre-existing damage to avoid being charged for it later.
  • Issues encountered: The most common issue reported has been related to availability during peak tourist seasons. For example, if you book a compact car and there is a shortage, Thrifty might offer a larger car at no additional charge, which can be a nice surprise. However, this also means you may not always get the exact vehicle you reserved.

While Thrifty generally provides competitive prices, it’s worth considering that their counter is located within the airport, so it’s more convenient compared to off-airport rental agencies. If you’re planning to rent during a busy time, such as during the holidays, booking in advance is highly recommended to avoid shortages and longer wait times.

As always, if you have specific preferences or requirements (e.g., car type, car seat, etc.), it’s a good idea to call ahead or make a note on your reservation to ensure your needs are met. But overall, renting from Thrifty at OGG tends to be a straightforward process with no major issues for most visitors.


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