Warning: Taxi rip off Guangzhou airport

Question

We had arrived and went through passport control and customs without any issues. We took a taxi from the official taxi line. We could not see the meter, so we asked via Google Translate showing the guy the Chinese characters, where the meter was. He angrily knocked at a screen on the dashboard, and we very briefly saw Y 126 on the clock already. The guy then took a huge detour, and once we arrived at the hotel he demanded Y 450. The meter was showing around Y 370 at that time. We got the hotel staff involved, were ready to call the police, when we agreed to pay

Y 300. Massively overpaid, the fare should only be around Y 150. Can only warn fellow travellers and if possible, use DiDi via WeChat. We hadn't that set up, and paid dearly for it. Very disappointing

experience when you are trying to explore a new City.

Answer

Your experience unfortunately highlights a common issue at major Chinese airports, including Guangzhou Baiyun International Airport, where some taxi drivers may try to overcharge tourists, especially those unfamiliar with local practices or language barriers.

Key points to consider:

Official taxi lines: Even taxis from official ranks can occasionally attempt to overcharge, particularly if the passenger appears confused or does not check the meter. Always make sure the meter is running before starting the ride.
Use of apps: Services like DiDi (China’s equivalent of Uber) allow you to pre-set your pick-up location, destination, and get a guaranteed fare. Payment is cashless through WeChat Pay or Alipay, reducing the risk of disputes.
Language barrier: Translating via Google Translate is helpful, but some drivers may react angrily if they feel challenged. Learning a few key phrases or showing written Chinese addresses in advance can help avoid misunderstandings.
Hotel involvement: In cases of overcharging, hotel staff can intervene and provide a fair estimate. Always keep the fare range in mind (for example, ~Y150 for your mentioned route) so you have a reference point.

Practical recommendations for future travelers:

Set up DiDi before arriving in China. Link it to your account, even if you plan to pay with a temporary card or top-up balance. This ensures a transparent and fixed fare.
Carry the hotel address written in Chinese characters. Show it to the driver before starting the trip.
Insist on using the meter; if the driver refuses, consider walking away and choosing another taxi.
If you feel threatened or the fare is excessive, involve local authorities or airport security. Most airports have tourist help desks for such situations.

While most taxi rides in Guangzhou are normal and reasonably priced, being prepared with a ride-hailing app and written addresses will greatly reduce the risk of overcharging and make your arrival much less stressful.

Warning: Taxi rip off Guangzhou airport

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