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Tibet Airlines

Hello,

I have purchased a ticket with Tibet Airlines. However, their app cannot be downloaded outside from China, so would someone tell me if online checkin and a telephone number are available? Many thanks!

Tibet Airlines is a domestic Chinese carrier, and accessing its app outside China can be challenging due to regional restrictions. However, there are several alternatives for checking in and contacting the airline.

1. Online check-in:

  • Tibet Airlines offers online check-in via their official website. You can access it using an international browser, although the website may be primarily in Chinese. Some pages also offer English options.
  • Online check-in usually opens 24 hours before the scheduled departure time. You can select your seat, enter passport information, and obtain an electronic boarding pass.
  • If you are unable to use the online check-in, you can check in directly at the airport counters. Tibet Airlines counters are available at major Chinese airports.

2. Telephone support:

  • Tibet Airlines has a central customer service number: +86 0891 683 8888 (mainly in Chinese). Some English-speaking staff may be available, but it is recommended to have someone who can speak Chinese if possible.
  • For international inquiries, you can try contacting your booking agent or the travel agency through which you purchased the ticket, as they often can assist with flight information and check-in guidance.
  • Alternatively, some local Chinese airports have English-speaking customer service desks that can assist with Tibet Airlines flight inquiries.

3. Other tips:

  • Arrive at the airport at least 2–3 hours before departure if you cannot check in online, as Tibet Airlines flights may have stricter boarding procedures for domestic flights in China.
  • Have your passport and flight confirmation ready, as airport staff will require these for check-in.
  • Using a VPN may allow downloading the Tibet Airlines app if needed, but most travelers manage with airport check-in and the website.

In summary, while the Tibet Airlines app may not be accessible outside China, online check-in is available via their website, and you can contact the airline through their customer service phone number. Airport check-in is reliable, especially if online check-in is not feasible from abroad.

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