Escape to Blue Ridge Cabin Rentals

Question

Any current reviews of this company? TIA

Answer

Here’s a detailed look at the current reputation of Escape to Blue Ridge Cabin Rentals, based on recent reviews, third-party feedback, and common themes. There are definitely some positive aspects, but there are red flags too — so use this to weigh pros and cons carefully.

What People Like About Escape to Blue Ridge

Variety of Cabins / Properties: They manage a large inventory of cabins — from luxury mountain homes to more modest retreats — so you have choices depending on budget and group size.
Good Response to Maintenance Issues (Some Reports): According to at least one recent TripAdvisor user, their issue (something not working in the cabin) was resolved within about an hour after report.
Experienced Company: They’ve been in business for quite a while (over 19 years, according to BBB).

Common Complaints / Red Flags

Serious Maintenance Issues: Several recent reviews cite major problems. For example, one guest reported no hot water for three days, and on the final day “absolutely no running water.”
Safety Concerns: A review on BBB mentioned a broken arm after a child fell on stairs that lacked a bottom railing, calling into question how well some properties are maintained for safety.
Customer Service Problems: That same BBB review lamented a poor response when it came to serious issues, saying their main “resolution” was to send cupcakes — hardly adequate for medical costs or a ruined vacation.
Cleanliness Issues: On TripAdvisor, guests have cited cabins not being properly cleaned, with reports of bugs, dead insects, bird droppings on outdoor furniture, and other hygiene shortcomings.
BBB Rating / Accreditation: Their BBB profile shows they are not BBB-accredited, which means fewer formal protections if things go wrong.

Other Guest Feedback (Longer-Term / Background):

On TripAdvisor (older thread), some guests praised the cabins’ “amazing” photos, spacious layouts, and the ability to unplug — though others raised the same issues of cleanliness and maintenance.
On a Blue Ridge forum, a guest warned of problematic experiences, including wasp infestations and poor property management.
From Reddit — some users have booked with Escape to Blue Ridge multiple times and say the cabins are “great” and well-maintained; others, though, recommend going with competitors because of booking fees and service concerns.

Overall Assessment & Recommendation:

Pros: Escape to Blue Ridge offers a wide selection of cabins, some of which are truly lovely and well-located. Their long-standing presence in the industry is a plus, and there are reports of responsive maintenance.

Cons: Multiple recent and serious complaints around water, safety, and cleanliness suggest that quality may not be consistent across all their properties. Their customer service does not always appear to meet guest expectations when things go wrong.

Bottom line: This company can be a good choice — especially if you carefully vet the specific cabin you’re booking (read recent reviews of that cabin, ask for photos, clarify repair/cleaning policies). But don’t assume every property they manage has the same high standards. If your vacation is very important (or if you're bringing family), it may be worth comparing their cabins with other management companies in the Blue Ridge area.

Escape to Blue Ridge Cabin Rentals

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