Has anyone booked a hotel with Super.com?

Question

I’ve been looking for hotels at Universal and Super.com has come up reasonably priced.

Has anyone used this website before to book from the UK?

Answer

Super.com is a relatively new travel booking platform that aggregates hotel deals and sometimes offers cash-back or discount incentives. Many users have reported competitive pricing for Orlando-area hotels, including properties near Universal Studios, which can make it tempting for UK travelers.

Here are some key points to consider if booking through Super.com:

Pricing: Super.com often displays lower rates than standard hotel booking sites, but the final price may include additional taxes or fees. Always check the total cost before confirming.
Payment and cancellation: Many bookings require prepayment, and cancellation policies can vary depending on the hotel. Some users have noted that Super.com’s customer service can be slower than booking directly through the hotel or well-known OTAs.
Reputation and reviews: Super.com has mixed reviews online. Some travelers praise the savings and ease of booking, while others mention difficulty with customer service if changes are needed or issues arise during their stay.

For travelers from the UK:

Check that your credit card does not charge foreign transaction fees. Some users have reported minor currency conversion issues when booking from outside the U.S.
Ensure you receive a booking confirmation directly from the hotel as well as Super.com, in case you need to contact the property directly upon arrival.
Read cancellation and refund policies carefully. Unlike major OTAs such as Booking.com or Expedia, resolution for disputes can take longer with smaller platforms.

In summary, many UK travelers have successfully booked hotels through Super.com and saved money, but it’s important to be cautious: confirm the booking with the hotel, be aware of cancellation policies, and be prepared for slower customer service if any issues arise. For those seeking maximum reliability and direct support, booking directly with the hotel or through a major OTA may be safer, though usually slightly more expensive.

Has anyone booked a hotel with Super.com?

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