Caesar's App Glitching?

Question

Hello,

I went to book a room for a local dive CET casino and all my free nights are gone and a few nights are posted as $10,000 a night? Ummm Maybe $49 dollars a night?

Answer

It sounds like you're experiencing a glitch or error with the Caesars Entertainment (CET) app. Here are a few things you can try to resolve the issue:

1. Clear Cache and Refresh the App

Sometimes, app glitches can be caused by cached data or temporary errors. Try clearing the cache and refreshing the app to see if that resolves the issue.

2. Check Your Account Status

Verify that your account is in good standing and that there are no issues with your loyalty status or available free nights. It’s possible that the system may have incorrectly updated your balance, or there may be an issue with your account's reward credits.

3. Update the App

Make sure that you have the latest version of the Caesars app. If there is an update available, installing it might fix bugs and glitches. Sometimes outdated apps can have display issues, especially related to pricing and rewards.

4. Log Out and Back In

Logging out and logging back into your account can help reset any session-related issues or errors. This may refresh your account data and restore your free nights or correct pricing errors.

5. Contact Customer Support

If the issue persists, it's best to reach out to Caesars Entertainment customer support. They should be able to help you verify the status of your rewards and offer a solution. Be sure to provide them with any screenshots or details about the glitch, especially the $10,000 price error.

Call the Support Hotline: Contacting the CET customer service team directly is often the fastest way to resolve issues.
Use Live Chat: Some users find that live chat on the website or through the app is a quick way to get assistance.
Online Account Management: You may also be able to resolve the issue by visiting your account online through the Caesars website, where you can manage your bookings and rewards.

6. Look for Promotional Codes or Special Rates

While the $10,000 rate seems like a glitch, sometimes special promotional offers or seasonal rates can appear incorrectly. Be sure to double-check the terms and conditions of any promotional codes or offers to ensure you're getting the correct pricing for your stay.

7. Try Booking through the Website

If the app continues to glitch, try booking your room through the Caesars Entertainment website directly. Sometimes issues with the app can be avoided by using the desktop version instead.

Hopefully, one of these steps resolves the issue and helps you book your stay without any further glitches! If the problem continues, don't hesitate to reach out to Caesars customer service for further assistance.

Caesar's App Glitching?

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