Photo Pass/Memory Maker

Question

Hi,

My ticket includes memory maker, how do I enable this? Just scan the QR code of my ticket on the app and then get the cast member to scan too, when they take a photo?

They then become visible in the app?

Thanks

Answer

If your ticket includes Disney's Memory Maker, it's actually pretty straightforward to enable and start using it for your photos. Here's a step-by-step guide on how to get started:

1. Ensure Your Memory Maker is Linked to Your Account: When you purchase tickets or packages that include Memory Maker, it should automatically be linked to your My Disney Experience account. You can confirm this by checking the app or logging into your account on the website. If it isn't linked, you can manually link it through the app or website by entering the details of your ticket.

2. Use the QR Code in the Disney App: Once you're in the parks, open the My Disney Experience app on your phone. Your Memory Maker should be active automatically, so there's no need to do anything extra to "activate" it. You’ll find your tickets and the linked Memory Maker option under your account details in the app.

3. Taking Photos with Cast Members: When you're ready for a photo, simply approach a PhotoPass photographer (the cast members with cameras located around the parks). They will scan the QR code from your app or the physical card that’s linked to your ticket. You can also just have them scan the MagicBand, if you’re wearing one, and it will link the photo to your account.

4. Photos Appear in Your Account: After the photo is taken, it will automatically appear in your My Disney Experience app under the "Photos" section. It may take a few minutes for the photos to show up, so be patient. You can view, download, or share them once they appear.

5. How to View and Download: When you open the app and go to the "Photos" section, all of your PhotoPass photos will be there. You can also access the photos via the website, and you can download them in full resolution or create personalized photo products if you choose to.

Tip 1: If you're using a MagicBand, the photos are automatically linked to your account without having to scan a QR code.
Tip 2: Make sure your app is connected to Wi-Fi or cellular data in the parks to ensure the photos sync quickly.
Tip 3: If you're in a rush and don't want to scan your QR code each time, ask the photographer to scan your MagicBand or linked wristband instead for quicker service.

In summary, as long as your Memory Maker is linked to your account, simply scan your ticket's QR code or MagicBand with the photographer and enjoy your photos in the app! It’s a seamless process to capture and keep those memories!

Photo Pass/Memory Maker

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