Getting Denied Cruise Entry in Vancouver

Question

Looking for advice on anyone that has had the issue of arriving in Vancouver with all USA and Canada Visa applications confirmed and accepted only to be denied access to the Alaska Cruise by US Customs. I am aware of fellow Australians being denied entry after a review of their social media accounts showing people liking funny pics and videos of the current US President. I understand it was nothing where they posted or made threats etc. Even when their visa was approved they couldn't get in. Long way to travel and lots of money spent to be turned away for laughing or liking something funny. Any experiences here ?

Answer

Travelers being denied boarding for Alaska cruises in Vancouver despite having valid US and Canadian visas is rare but has been reported in anecdotal cases. Typically, US Customs and Border Protection (CBP) has the final say at the port of entry, and their review may include additional checks beyond visa approval, including social media screening, criminal background, and other risk factors. It is important to note that these instances are exceptions and not the norm.

From the reports and community experiences, here are some key points to consider:

Even with approved visas, CBP can deny entry if they identify concerns during their assessment, which may include social media activity, previous travel history, or perceived risks.
There is no public checklist for what social media interactions may trigger denial, but CBP officers have broad discretion to evaluate eligibility for entry.
Denial of boarding usually means you cannot join the cruise, and the cruise line may not provide a refund since the denial is not their fault. Some travelers report having to return home immediately at their own expense.

Practical advice for travelers in this situation:

Arrive with all documentation ready, including passports, visas, cruise confirmations, and any supporting travel documents.
Minimize public social media activity immediately prior to travel if you are concerned, especially politically sensitive content, although this does not guarantee clearance.
Consider purchasing travel insurance that covers denied boarding for reasons outside your control, though coverage for CBP denial may be limited and should be confirmed with the provider.
Contact the cruise line in advance to confirm policies and ensure they are aware of your visa status; some lines may provide guidance or support if questions arise at the port.
If denied entry, remain polite and cooperative with CBP, and ask for documentation or explanation of the denial to support any insurance or travel claims.

Ultimately, while these situations are uncommon, they do highlight the discretionary power CBP officers have at the point of entry. Travelers should prepare for contingencies, remain informed about visa requirements, and consider insurance for unexpected denials.

Getting Denied Cruise Entry in Vancouver

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