Shipping to a Disney Hotel

Hello all!

I am visiting from the UK next week and will be staying at a Disney Hotel.

I was taking a look on the US Disney site and seen a couple of bits I would like to buy. Can I ship to the hotel? Do Disney charge for holding packages? I guess so as it’s Disney!

Thank you!

Yes, you can ship packages to Disney Hotels in Anaheim, including those purchased from the US Disney store. Disney provides a package delivery service to guests staying at their resort hotels, which allows you to receive items directly at your hotel during your stay. However, there are some important details to be aware of to avoid confusion or extra charges.

Shipping to the Hotel:

  • Ship packages to your hotel using your reservation name and dates, clearly marking the hotel address and your check-in/check-out dates.
  • Include a note such as “Guest: [Your Name], Arrival: [Date], Departure: [Date]” to help the hotel staff identify your packages.
  • Packages shipped from the Disney Store or other US retailers can generally be sent to Disney Hotels, but confirm that the package size and contents comply with shipping regulations and the hotel’s acceptance policies.

Package Handling at Disney Hotels:

  • Most Disney hotels will hold packages for guests at the front desk or bell services until you arrive.
  • Packages are typically held free of charge for a reasonable period before and during your stay. Large quantities or commercial shipments may incur fees.
  • You can usually arrange to have smaller packages delivered directly to your room once you check in, though this may depend on hotel policies and staffing.

Tips for Smooth Delivery:

  • Ship early enough to allow for transit time, especially when ordering from US online stores while visiting from overseas.
  • Track your shipment to ensure it arrives before your check-in date.
  • Keep a copy of tracking numbers and order confirmations handy, as the hotel may request them to verify your package.
  • Avoid sending perishable items or items requiring special handling unless the hotel confirms they can accept them.

In summary, Disney Hotels in Anaheim do accept packages for guests, usually free of charge if it’s a reasonable amount and for personal use. Clear labeling with your name, reservation dates, and arrival information helps ensure a smooth process. Always check directly with your hotel for any specific restrictions or policies to avoid surprises during your stay.


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