DiDi

Question

Hello, when I arrive and want to order DiDi cab to the hotel- wondering where do they pick up passengers at the Tianfu international airport? at which car park? Thank you

Answer

When arriving at Chengdu Tianfu International Airport and planning to use DiDi for your transfer to the hotel, it is important to know the designated pickup areas, as the airport is large and has multiple zones for ride-hailing services.

1) Pickup location for DiDi:

DiDi operates from specific pickup zones at both the domestic and international terminals. Generally, the pickup points are located at the lower levels of the terminal buildings, typically at the departures curb or near the designated "Ride-Hailing/Taxi" parking areas.

2) How to find the correct spot:

After collecting your luggage and exiting the arrivals hall, open the DiDi app and enter your destination hotel.
The app will provide the exact terminal pickup point, often specifying a particular car park or lane number.
Look for signs labeled "网约车" (Wǎngyuē chē – Ride-Hailing Car) or DiDi-specific signs; airport staff can also guide you.

3) Additional tips:

Allow extra time, as sometimes DiDi cars may be queued, especially during peak arrival periods.
Check the app for the vehicle’s license plate, car model, and driver contact information before heading to the pickup point.
Follow airport markings and instructions carefully; entering restricted lanes can cause delays or fines.

In summary, DiDi pickups at Chengdu Tianfu International Airport are organized at designated ride-hailing zones on the lower curb levels of each terminal. The app will guide you to the correct car park or lane, making it straightforward to reach your hotel smoothly.

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